Excellent service. I don't write many reviews but this place deserves recognition. I've bought 4…read morepairs from them and they are always affordable, fast, and very friendly. They have fixed a pair for me that was out of warranty for free and they are far faster than anywhere else. They also have a similar selection of places that charge twice as much.

Love the doctor, love the staff! Everyone was extremely welcoming, knowledgeable and kind. I felt I…read moreunderstood everything being done, and why, which is really important for me. The office was clean, and bright, using the most up-to-date technology for my exam. After an extremely poor experience with another practice in NWA (Hurst Eyecare) Eyemart Express and Doc really made my husband and I feel important and cared for!

I Absolutely love this place! I've been wearing glasses…read moremost of my life. And as a U.S. Marine I have traveled all over the world and lived in several different countries, as well as different Cities and states here in the U.S. I have been to so many different optometrists offices both on military bases and civilian land. When I first came here, I got a bad vibe, and felt a little different about the customer service I received from one individual employee. I also had to deal with her on my return to pick up my glasses and was not happy with the level of customer service at that point. But as it is everywhere in every business, one employee does not define the overall quality of care you will receive from that business. And upon rearning 6 months later, I received what I believe was the best care. Now, I've been with this optometrist for 5 years, and I can honestly say that they are my favorite. I can't even imagine going anywhere else. And every time I return there is at least one new staff member that outshines the last one in customer care. The services are great. The quality is great. The customer service is great. Great job, centerton family eye care team Five stars all around

We have been patients since they opened. Laura can't seem to…read morefile a claim with our insurance provider correctly. When you try to get it corrected, she responds with rudeness. This happens after every visit. Her incompetence is everyone's fault but hers. If you don't have Delta insurance, go elsewhere.

I just had my third yearly eye check and contact fitting with Dr. Dinwiddie. I love this office…read moreand the entire staff! They make you feel welcome from the phone call to make the appointment, until you walk out the door. Super friendly staff and a cute office that is squeaky clean. Dr. Dinwiddie is very professional, knowledgeable and friendly. She never makes you feel rushed and takes care to address any concerns. They are doing a great job to keep the office moving through Covid and will walk you through the extra steps to limit contact with others. They have a great selection of frames, if you are looking for new glasses!!

I have not been to the optometrist here yet, but I did pop in to check out their selection of…read moreglasses. I love their variety of brands here. It can be hard to find stylish and unique glasses around this area, but they deliver here! I definitely will be coming back!

Outstanding selection and service !!! Absolutely recommend 100 %…read more I come from 6 hours away and always find what I need !!!

Very thorough eye exam and review of the results. Fantastic staff and glad to have found such…read moreexcellent care. Would highly recommend the Eyes on the Square.

Mertins Eye Care in downtown Bentonville is excellent. The optometrist is knowledgeable, and the…read morestaff is very friendly. Great care in a convenient location--highly recommend!

Mertins Eye & Optical is our family's go- to for eye care! Their staff is knowledgeable and…read morefriendly. They have a great variety of glasses to choose from and were there to help with any questions we had. I highly recommend Mertins for any of your eye care needs.

I've been a fan of SGH for a long time. They have great sunglasses and care/return/service…read morepolicies. This particular SGH is small, but they have a lot of great brands and a good selection. I've noticed sometimes smaller SGH in not so big cities, sometimes don't have a big selection of certain brands, specifically some higher end ones, but this store has a wide selection of lesser expensive to more expensive. The customer service is great here too. I've been in a few times and the employee working has always been so friendly and helpful. They also refill your cleaning solution for free, woohoo! I also have given them old glasses of mine - which they donate to a charity that repurposes them. They will take any glasses, but I took my glasses for distance that the prescription was too old... yes I'm getting blinder, nooo! but, at least I'm giving to a good cause! This store is located at the outdoor promenade store in pinnacle area of Rogers. Their is parking out front on the street or on the parking lots that are on the outside of the mall.

I have purchased thousands in merchandise from multiple SGH locations over the years and have never…read morereally had any issues until my most recent experience. I purchased 2 pair of sunglasses less than 2 and a half weeks prior directly from the store manager at the Roger's location. On that visit I tried on a pair of Versace sunglasses because they had the rather large shield that I had been looking for for quite some time. They didn't feel quite right so I was hesitant at first to spend such a large amount of money on a pair of sunglasses I wasn't completely in love with however the store manager seemed pushy and hard sold me on them stating that I had 90 days and if I didn't completely love them I could simply return them or exchange them for another pair no questions asked so I agreed and put them on my SGH credit card. There was a sale going on that took $40 off the second pair so I took the opportunity to pick up a second pair on that date. Fast forward about 2 weeks and I'm on vacation with my family in Branson Missouri and I decide to wear them for the first time; I start to get a headache because they're so tight around my temple so I stop by the SGH location in Branson and ask an employee there to try and adjust them for me so I could wear them without any discomfort. She proceeds to tell me that they cannot be adjusted without damaging them due to the rather large shield. I come back home and attempt to go back to the same manager that sold them to me and let him know I simply could not wear them due to the discomfort and wanted to switch out the pair for another as he had previously offered the day he sold them to me and he agrees. I spend about 30 minutes in the store and finally land on a pair that I liked. The whole time he has possession of my pair that I brought in to exchange. I get to the counter and he proceeds to clean and thoroughly inspect them for more than 5 minutes. Finally he finds a defect in the shield and attempts to show me. I had to look multiple times and get them at just the right angle in order for me to see what he was referring to. I'm not even sure that they were not sold to me that way as I'd only worn them once up to said point. He proceeds to tell me about a recent policy change and he simply cannot accept them in said condition and instead offers to take them from me and discount another pair. This was completely unacceptable and I felt he was very dishonest with me from the beginning after a high pressure sale. When he sold me the pair he didn't even clean them all that well; he simply wiped them down and tossed them in the case and did not even come close to inspecting them as he did when I wanted to exchange them. This tells me he's not at all worried about the condition of the product being delivered to the customer but rather the condition of the product being recieved by the store which looks terrible from a customer's point of view. I have contacted SGH credit card company and disputed the charge until this all gets sorted out as I feel scammed and lied to by the manager of the Rogers location and the services rendered were not as promised. I do not fault SGH as a company and will continue to do business with the SGH location in Fayetteville so long as this all gets sorted out and the manager's original word is honored. As far as I know either A) the defect happened in the store prior to the original purchase as they were not throughouly inspected prior to boxing them up for me or B) they were damaged in the 30 minutes that the manager had them in his possession while I was picking out another pair at his request.

After having a rough experience in town with an authorized reseller, I met Ethan at this location…read more He was incredible and helped me through the exchange process. He was there for every step of the way and really went out of his way to take care of me. Getting a new phone can sometimes be stressful with the data transfer, etc. but, he made it seamless.

Not sure why i continue to come to this store. I left after waiting for over 20 minutes with nobody…read moreacknowledging me. I am ordering 2 new lines today and upgrading one phone, then later this week upgrading another. A few tips: Look up from your own cell phone to acknowledge customers When you walk by multiple times...acknowledge the customer Give your customer a ballpark figure of the wait time or how to get on the wait list Start a book club with your team and read "unreasonable hospitality"

My phone was giving me a message no SIM card. I had stopped at a DIFFERENT Cricket store and the…read moreassociate told me there was nothing she could do that I should contact Apple. Apple support then told me I needed to contact my carrier. I called the store on Walnut and spoke with Sandra. She said of course she could take care of it and she was surprised that I was told otherwise. I went into her store and she had up and working in approximately 5 minutes. Do not go to the other store in Rogers! The associates at the Walnut store know what they are doing!

My family and I had a great experience at this Cricket location. The staff was knowledgeable,…read morefriendly, and extremely helpful. They went above and beyond what I was expecting and the customer service was TOP NOTCH. I was referred to Cricket by a friend and I am so glad that I was. As soon as my family and I entered the store, we were greeted warmly and treated with respect. It wasn't just about them making a sale and them selling me useless merchandise. They sincerely wanted to assist us and provide us with reliable information about the company and coverage plans/options. I can't say enough good things about this store location and the staff. Both Ms. Karla, store manager, and Joshua, one of the associates, were simply WONDERFUL!!