My wife and I have been doing business here for at least ten years. ALWAYS great service from the…read moremanagement and the techs. June 16th, 2026. The remote for my wife's lift chair remote went out last week. Which is a medical have to have with her being 90% blind and suffering also from Lymphedema. Both her knees are bone to bone but can't have them replaced due to the Lymphedema. Barely gets around the house with her walker. Shannon at Bellevue Medical Supplies got us a new remote, covered by the warranty. She is excellent, Great people person. Pays attention to detail. Kept us informed daily and got the remote in half the time we thought it would take. For excellent service these are the people to go to Dave and Jan Mataya, Yakima Washington

The staff are patient, knowledgeable and confident. They go out of their way to endure correct fit…read moresnd comfort. Thanks from a very satisfied customer.

Awesome service! Ricardo the Assistant store manager is a total stud. Attends to his customers…read morerespectfully and quickly. Will recommend this store to my friends.

I had a terrible experience at oreillys. I visited the store last week to buy a replacement battery…read morefor my car. Here are the main issues I encountered. Poor Customer Service the staff was unhelpful and seemed disinterested in assisting me. When I asked for advice on which battery would be best for my car, they gave vague answers and seemed annoyed by my questions Lack of knowledge the employees did not seem knowledgeable about the products. One of them recommended a battery that turned out to be incompatible with my vehicle model. I only found out after struggling to install it and having to return to the store.Overpriced products the prices were significantly higher compared to other stores and online retailers. I later found the same battery for 20% less at a competitor.They said Manger does not allow online price match something AutoZone is good for.Return policy hassle when I tried to return the incompatible battery, I was met with resistance and had to argue with the manager for a refund. They initially refused to accept the return, claiming it was my fault for choosing the wrong product.Overall, I am extremely disappointed with my experience at oreillys. I will not be returning and would not recommend this store to anyone. Save yourself the trouble and shop elsewhere.

Alex was very kind. Explained everything we wanted to know. Laughed at my hubs jokes. Alex was…read morevery helpful. We left with everything he needed and a week later is loving the process and is in less pain.

I cant say enough good things about The Good Feet Store: we dropped in because my hubs was having…read moreissues with his back. The service was fantastic, Alex was receptive, listened to our concerns and took excellent care of us. I've been have issues with neuropathy in my feet and mentioned it in passing - Alex let me know that the insoles can help with that, and he was so right. I had no idea! My husband is in his 50's, and considers this the "best money he's ever spent" on himself. Just go see them, you won't regret it - the difference is night and day!

Manager, Jeff went out of his way to help my son Troy prepare for a harmonica solo coming up this…read moreweekend. He listened and gave some very helpful advice to make his performance better. The store is well organized and the staff are helpful and friendly. HIghly recommend!

I'm not a music guy, but they tried to set me the right way for a gift for my son…read more The PC keyboard he wanted, they knew a bit about, but not much more than was on the box. Cool store!

Not even one star, a big fat zero!! horrible store!! brought a phone back because they sold me a…read moreused broken phone, (beware) ! They refused to return my money, threatened to call police and have me arrested for trespass, she told her boss i threw a phone cord at her, took pictures of my car? wtf? very immature and unprofessional in their way of handling this matter, trying to strong arm an old lady. they have no integrity or redeeming qualities. They were so nice when i came in to buy the phone, bring it back and Jeckle and Hyde appear. letters have been sent out to everyone i feel needs to hear this story, *fafo*ah! (incident 10-14-25)

It's a nice, bright store like you would expect of any AT&T store. Like many of the newer stores,…read morethere's only a couple small desks for you to sit at - otherwise there are customer service people who will use their tablets to get you all the information that you want. They have all of the newest, shiniest gadgets that you could possibly want! If AT&T works well for you, then this a convenient stop out in West Valley. I've had poor network experiences with AT&T in West Valley, but your experience may be different! Like all the big networks, you will pay a premium for AT&T, but there's a reason they are a big network!

I absolutely hate not being able to talk to someone when I FINALLY make it through their phone…read morefirewall. Then you get to hang around while you wait for someone to call you back. It's horrible customer service because of that.

prompt and in time to fill prescriptions, with a call to inform me when it was ready for pickupread more

Miguel from this store stole my mother in law's phone. She's a Verizon customer trying to trade in…read moreher old phone. She went to the wrong store by accident and this guy took her phone knowing she's not a customer.

The service was great, As I entered I was kindly greeted by staff and was helped immediately with…read moreno complications and got a great deal. Highly recommend all to join AT&T.

I discovered my headlight bulb was out, just after I was asked to take a short road trip for work…read more I walked in to the O'Reilly's on First St in Yakima, where they not only had the right bulb for my car, but they changed the bulb in a few minutes. Big thanks to Christian for his quick work and stellar customer service!

They sell used parts do not shop there! They lie to there customers about life time warranty…read moremanagers care more about there bonus!