Adrian is one of the best property managers I've had the pleasure of working with. He is extremely…read moreresponsive and diligent, and on numerous occasions has gone out of his way to handle our requests. Dealing with property management companies is often times unpleasant, but thankfully that hasn't been the case with Adrian as our property manager.

Westward 360 is a comically bad company…read more Where to begin? 1. Our first rep would take weeks to respond to HOA queries, then went radio silent. We later learned she went on maternity leave with no notice and the office is so disorganized that no one was aware her inbox was going unresponded to. 2. Basic invoice reimbursement can take months. Not weeks, months. This is not an isolated incident and has happened multiple times in the last two years or so I've been part of our small building's HOA. 3. We were extended a property tax appeal via a law firm that partners with Westward. Perfect! ... 5 followups. 5 followups over five weeks later, the appeal was never done, and unit owners who had been counting on the appeal through Westward were left with hiked taxes. No offer of compensation. The best explanation they could offer was that emails following up (on THEIR OFFER) had gone to spam for one of two individuals managing our property, and an offer to send the appeal...a full week after the deadline had expired. My email asking how they planned to circumvent the state deadline, as well as an additional SEVENTH followup, have gone unanswered. For weeks. Again. This barely scratches the surface, but I truly have never had anything close to this experience with a supposedly professional agency in my life. The sense I get is that the company's reps are entirely based overseas and saddled with absolutely untenable account numbers. I have sympathy for them, but not for Westward's business practices. Stay as far away as you can - I truly would not even rent a unit in a building managed by this company. If you are saddled with them, god help you.

ive been using this company for my tiny house rental company, I've got mulitple properties ran by…read moremultiple local management teams, Chicago central and Serena are the best in the game! I'm a 23 year veteran landlord developer and investor, I know good when I see it. I 100% give my stamp of approval! amazing responsiveness, market knowledge and overall friendly and to the point!

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

Our condo building has a new(ish) mgt. co. (First Community). We also have a new agent - Ava…read morereplaced our former management person several weeks ago and I am amazed at how WONDERFUL she is! I am not used to such quick response to issues and speedy solutions. We are lucky to have her! The issue was with building water shutoff for plumbing work.

I am a new\nResident and had a few questions answered. I was able to speak to Gina Delgado and she…read moreassisted me with all of my needs and was so patient & pleasant... you coukd literally hear the smile in her voice! Thank you so much for all of your help! If I could give 10 Stars, I would!!

A few friends and I were looking for a place to rent In Chicago, and our agent, Caleb Butcher, was…read moreso so so helpful and supportive through the whole process. He found places that matched all our needs and work very hard to make sure we could find something in our timeframe that also was a nice place to live. He was very quick and responsive and always treated us with respect despite us being fairly young renters. I can't speak for the company as a whole but Caleb at least deserves a promotion and a pay raise!

Dropping by to say that Ting is absolutely phenomenal! As a licensed real estate broker who also…read moremanages properties, she goes above and beyond to ensure everything runs smoothly for tenants. From our very first viewing through the application process, her communication has been timely, clear, and incredibly helpful. She consistently provides answers and guidance for every question we've had. She makes sure our home is comfortable, safe, and fully functional--whether it's minor new-build items like an ice machine or a window adjustment, or keeping us updated on maintenance and mail matters. Her friendly, professional demeanor makes every interaction a pleasure, and she ensures our property feels cared for and works as it should, creating a seamless and worry-free living experience. She really has gone above and beyond for us and it's really appreciated. We've had several property managers in the past, but I can confidently say she is the best!!! We are so grateful for her support, dedication, and expertise, and anyone lucky enough to work with her will be in excellent hands. Thanks Ting!!!

Working with David has been an amazing experience. He has helped me in the sale of different size…read moreof properties. David's deep understanding of the real estate industry and very extensive expertise in the Chicagoland market have helped me close on the sale of 6 properties over the last 3 years. Dave's dedication to inform the client in every step of the process and his determination to achieve the best deal for me, made all transaction profitable, predictable and successful. I highly recommend David McLennan as an extremely experienced and a pleasure to work with real estate broker for any transaction in the Chicago real estate market.

I don't normally comment or review businesses. However dealing with Matt Perkins and Casey Olson…read moreand Pearson Realty Group I must say I was very impressed and deserves to be recognized. The knowledge and guidance I received as a first time client was exactly what I needed and wanted. I highly recommend Pearson Realty Group for real estate needs.

Everything feels welcoming and well organized, and Katelin Dorsey has been great to work with…read more She's always approachable and makes communication really easy!

Reading other reviews, I can confirm that the customer service is not their strongest point. Its…read morewas like pulling teeth getting information; on top the interesting response times and then the responses from the team/company, further displays why their ratings on various platforms are what they are. Do your research before engaging their services ‍

They hire the worst property managers ever. The property manager of my building (Raquel) is…read morecompletely incompetent, unprofessional, and lazy. She does nothing to resolve issues in the building, disregards doing the most basic management tasks (like scheduling topics to be discussed during board meetings) and is unprofessional. She is absolutely unfit to be a property manager and should be removed ASAP. Also, exec members of the board of my building buy up vacant units in the building, rent them out to unruly tenants, and then won't levy fines or give discipline to those noisy tenants, because it's their OWN renters. That's the reason why so many people in my building have issues with loud tenants and nothing ever gets done. It's borderline corruption. When I try to call CCM to submit a complaint about her, they never answer the phone half the time nor do they take it seriously. A property management company should be much easier to contact and should prioritize issues with on-site property managers much more than this company does. Do not hire them to manage your property, as they are simply there to get a check.

I would give zero stars if I could. This management company refuses to properly enforce the HOA…read morerules. At the Carriageway Court HOA, the quiet hours are routinely ignored by tenants who rent units on the property, and the manager, Esma Markicic refuses to either take action or even respond to written communication. I only resorted to written communication because Chicagoland Community Association refuses to respond to phone calls or voicemails, and the on site managers refuse to talk to owners without an appointment which they refuse to schedule. Essentially, we receive no services for the HOA fee paid aside from infrequent landscaping and salt and clearing the parking lot during winter.

Excellent experience buying a home with Alex Susma from Main Street. Very professional realtor with…read moregreat knowledge of houses and things to watch out for, very courteous, straightforward and prompt in his communication. Patient in answering our many questions and going above and beyond! He really advocated for us as the buyers, every step of the way, and always offered great input without overstepping. Our concerns and requests were taken into consideration and in the end we found a house that was right for us. Really glad my husband found his contact- we highly recommend him as a realtor to anyone, and will continue working with him. Thank you Alex!

Hahah. I only leave bad reviews when I mean it so this one is going to be good…read more Main St AKA LEPARULOO PROPERTIES!!!!!!!!!! Once!!!!! again doing the GOOD, HONEST people of Tallahassee a dis service. I have been paying on time, living with very little issue at this home I have resided for going on ALMOST 3 years....&you know how long it makes a house a home!!! The people before me lived in their establishment for yeaarrrsss and the people before them yearrsssss. 6 months ago some GentreHOE moved into one of the beloved freshly painted home and is trying to push me out for MEDICAL reasons i'm coming to find out TODAY! After they gave MEEEEE!!!!! a 60 day vacate notice because they "switched brands". Ha. Did they know it was a medical reason? I don't care. I have proof the neighbor knows. So, either I'm suing somebody....or I'm staying. WITH my deposit back. The skinny white bitch can go.

Honestly, I think it's ridiculous that I even have to give them one star to give the world a fair…read morewarning of how incompetent this company is. I would avoid them at all cost, especially if you are a renter as it is evident that they do not see the importance of maintaining people's housing, a basic human right. I called GSBM more than a week ago to let them know that we were having draining issues in kitchen, specifically the kitchen sink not draining and the dishwasher draining into the kitchen sink. CLEARLY NOT CORRECT. Upon calling they informed me as a renter, it is their policy to not communicate with renters, even though we are the ones experiencing and dealing with the problem. I don't know in what world that makes sense but clearly GSBM is not operating here on Earth!! Thankfully the owner of our unit is very responsive and immediately called to report the problem officially (using the exact same steps that I had just taken, but that is besides the point). On Monday this week, after more than 5 days with no response, we called a plumber on our own. After paying $1300 for the plumber to snake the drains and say the problem is beyond our unit, we called GSBM back. Alas, they still do nothing a fail to return calls for days. At the advice of our plumber, we are not using the kitchen sink or dishwasher, yet each day it fills with dirty water from the units above and GSBM does nothing. They won't even help us contact the units above so that the water will quit coming in until the water is fixed. I've spent probably an hour to an hour and a half of the past 11 days draining water from our kitchen sink and dishwasher with a measuring cup while they continue to drag their feet and show their inability to be even 1% helpful. If you are doing anything with GSBM I would seriously reconsider unless you want to be treated like complete trash and reminded that you actually don't matter one bit. Amid rising assessments at the property you thought things would maybe improve, but it seems they are just funneling that money straight into the pockets of whoever can be the least helpful, biggest jackass of the month. -5 stars

This management group is great. I have lived in condo buildings for 40 years. More recently, my…read morecurrent building went thru two companies in two years. I had never heard of GSBM before and I am so happy and pleased to say these folks are fabulous, responsive, great portal system and they actually answer the phone and personally respond to emails. Highly recommend them!