I have had good experience with Westward 360 assistant property manager Shirley Pitsenbarger on…read morecustomer service issues. She is a trustworthy individual with a boatload of experience. I hope she sticks around for a while.

I've been talking to Chris ever since he has been working with my building and they do such a great…read morejob. For me every time I've called they've answered my questions. My landlord just signed up with their management company and I think they're doing a great job. My contact Chris is always there he answers his phone he answers every question he's very informative and it's very comforting knowing that they're always on top of things. Even though I just found out they're raising the rent they make sure that they send you the proper information so you're always on top of things and informed about everything. So far so good great job guys and girls.

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

I want to extend my thanks to Roley Supernaw at First Community Management and pass on a favorable…read morereview of his job performance. My wife and I are new owners at Jarvis on the Lake Condominiums and are in the process of getting our footing with regards to the operations of the complex. We began working with Roley during our closing process and looked to him to answer multiple building structural and management questions. Roley forthrightly responded in a timely and friendly manner. More recently he has been helping us with acquiring our entry keys and put us on the correct path to make this happen. He has consistently responded to all my inquiries in a very timely manner. I'm sure we'll have multiple other questions and needs as we make this transition and I'm grateful to know that Roley will be there to help us in the future. Respectfully, Dr. Niles Fox

We've had a very positive experience working with First Community Management throughout our condo…read moreremodel and day-to-day building coordination. Managing a large residential building comes with constant moving parts, and their team has consistently been responsive, organized, and professional. A special thank you to Gina, who has been incredibly helpful, patient, and communicative throughout the process. She has gone above and beyond coordinating logistics, answering questions, and helping navigate building procedures in a calm and professional manner. Her responsiveness and follow-through have made a stressful renovation process much smoother. What stands out most is the balance between maintaining building standards while still treating residents with respect and professionalism. Communication has been clear, expectations are well organized, and issues are handled promptly. We truly appreciate the support and professionalism from Gina and the entire team at First Community Management.

Dropping by to say that Ting is absolutely phenomenal! As a licensed real estate broker who also…read moremanages properties, she goes above and beyond to ensure everything runs smoothly for tenants. From our very first viewing through the application process, her communication has been timely, clear, and incredibly helpful. She consistently provides answers and guidance for every question we've had. She makes sure our home is comfortable, safe, and fully functional--whether it's minor new-build items like an ice machine or a window adjustment, or keeping us updated on maintenance and mail matters. Her friendly, professional demeanor makes every interaction a pleasure, and she ensures our property feels cared for and works as it should, creating a seamless and worry-free living experience. She really has gone above and beyond for us and it's really appreciated. We've had several property managers in the past, but I can confidently say she is the best!!! We are so grateful for her support, dedication, and expertise, and anyone lucky enough to work with her will be in excellent hands. Thanks Ting!!!

Put in a maintenance request and no response after a dumb question and 4 days. They cannot get me…read moreanyone from the maintenance department nor their supervisor. They just promise an answer then ghost. Fuck these guys. Chicago property management SUCKS. Buy that stuff.

I don't normally comment or review businesses. However dealing with Matt Perkins and Casey Olson…read moreand Pearson Realty Group I must say I was very impressed and deserves to be recognized. The knowledge and guidance I received as a first time client was exactly what I needed and wanted. I highly recommend Pearson Realty Group for real estate needs.

I had a very positive experience working with Pearson Realty Group. I found them to be diligent,…read morecommunicative, and punctual.

I had a great experience renting the hospitality room at Sandburg Village Condo HOA, and I…read moreespecially want to recognize Anjali K. for her outstanding support throughout the entire process. Anjali was incredibly helpful with the reservation, overall coordination, and management of the space. She patiently answered my many questions, guided me through the process step by step, and even assisted with garage access and logistics, which made everything much smoother. Her communication was clear, timely, and always friendly, and she consistently went above and beyond to make sure everything was handled properly. Thanks to Anjali's professionalism, responsiveness, and positive attitude, the whole experience was stress-free and very well organized. I truly appreciate her dedication and excellent customer service. Highly recommend working with her!

If you are renting a building in Chicago, please hope that Farrukh Saeed is not the one…read moreparticipating in management of the building. The service has been awful thus far.

Chicagoland is getting a bad rap from a few people who should be blaming their Association and not…read morethe management company! Chicagoland works for the condo association and not individual condo owners. I own and have lived in WaterFord, a Chicagoland managed building, for 26 years. Since Chicagoland was brought in a number of years ago, the on site manager (Sheri Kirk) has always done a great job and is responsive and professional. Sheri has an incredibly difficult job because she acts as the "go to" between residents and the board of directors. In a building with 252 different owners there are always diverse opinions, wants and perceived needs. I think Sheri acts as a manager but more often as a diplomat trying to make everyone happy. Chicagoland is a MANAGEMENT company and does NOT determine assessments or policies nor do they set any fees - all those things are done by the condo Board of Directors. WaterFord is a well managed building and has significant reserves and works hard to maintain the property values for owners. A previous reviewer states that Chicagoland manages reserves and spends money redecorating. WRONG AND INCORRECT! The Board of Directors determines how reserves are managed and how assessment fees are set. Perhaps residents of condo buildings should attend regular Board meetings to learn what is really happening. Better yet, if you want things to change, be a part of the process and run for a board seat or get on a committee. Chicagoland does a great job!

They hire the worst property managers ever. The property manager of my building (Raquel) is…read morecompletely incompetent, unprofessional, and lazy. She does nothing to resolve issues in the building, disregards doing the most basic management tasks (like scheduling topics to be discussed during board meetings) and is unprofessional. She is absolutely unfit to be a property manager and should be removed ASAP. Also, exec members of the board of my building buy up vacant units in the building, rent them out to unruly tenants, and then won't levy fines or give discipline to those noisy tenants, because it's their OWN renters. That's the reason why so many people in my building have issues with loud tenants and nothing ever gets done. It's borderline corruption. When I try to call CCM to submit a complaint about her, they never answer the phone half the time nor do they take it seriously. A property management company should be much easier to contact and should prioritize issues with on-site property managers much more than this company does. Do not hire them to manage your property, as they are simply there to get a check.

Excellent experience buying a home with Alex Susma from Main Street. Very professional realtor with…read moregreat knowledge of houses and things to watch out for, very courteous, straightforward and prompt in his communication. Patient in answering our many questions and going above and beyond! He really advocated for us as the buyers, every step of the way, and always offered great input without overstepping. Our concerns and requests were taken into consideration and in the end we found a house that was right for us. Really glad my husband found his contact- we highly recommend him as a realtor to anyone, and will continue working with him. Thank you Alex!

Hahah. I only leave bad reviews when I mean it so this one is going to be good…read more Main St AKA LEPARULOO PROPERTIES!!!!!!!!!! Once!!!!! again doing the GOOD, HONEST people of Tallahassee a dis service. I have been paying on time, living with very little issue at this home I have resided for going on ALMOST 3 years....&you know how long it makes a house a home!!! The people before me lived in their establishment for yeaarrrsss and the people before them yearrsssss. 6 months ago some GentreHOE moved into one of the beloved freshly painted home and is trying to push me out for MEDICAL reasons i'm coming to find out TODAY! After they gave MEEEEE!!!!! a 60 day vacate notice because they "switched brands". Ha. Did they know it was a medical reason? I don't care. I have proof the neighbor knows. So, either I'm suing somebody....or I'm staying. WITH my deposit back. The skinny white bitch can go.

Honestly, I think it's ridiculous that I even have to give them one star to give the world a fair…read morewarning of how incompetent this company is. I would avoid them at all cost, especially if you are a renter as it is evident that they do not see the importance of maintaining people's housing, a basic human right. I called GSBM more than a week ago to let them know that we were having draining issues in kitchen, specifically the kitchen sink not draining and the dishwasher draining into the kitchen sink. CLEARLY NOT CORRECT. Upon calling they informed me as a renter, it is their policy to not communicate with renters, even though we are the ones experiencing and dealing with the problem. I don't know in what world that makes sense but clearly GSBM is not operating here on Earth!! Thankfully the owner of our unit is very responsive and immediately called to report the problem officially (using the exact same steps that I had just taken, but that is besides the point). On Monday this week, after more than 5 days with no response, we called a plumber on our own. After paying $1300 for the plumber to snake the drains and say the problem is beyond our unit, we called GSBM back. Alas, they still do nothing a fail to return calls for days. At the advice of our plumber, we are not using the kitchen sink or dishwasher, yet each day it fills with dirty water from the units above and GSBM does nothing. They won't even help us contact the units above so that the water will quit coming in until the water is fixed. I've spent probably an hour to an hour and a half of the past 11 days draining water from our kitchen sink and dishwasher with a measuring cup while they continue to drag their feet and show their inability to be even 1% helpful. If you are doing anything with GSBM I would seriously reconsider unless you want to be treated like complete trash and reminded that you actually don't matter one bit. Amid rising assessments at the property you thought things would maybe improve, but it seems they are just funneling that money straight into the pockets of whoever can be the least helpful, biggest jackass of the month. -5 stars

This management group is great. I have lived in condo buildings for 40 years. More recently, my…read morecurrent building went thru two companies in two years. I had never heard of GSBM before and I am so happy and pleased to say these folks are fabulous, responsive, great portal system and they actually answer the phone and personally respond to emails. Highly recommend them!