I want to extend my thanks to Roley Supernaw at First Community Management and pass on a favorable review of his job performance. My wife and I are new owners at Jarvis on the Lake Condominiums and are in the process of getting our footing with regards to the operations of the complex. We began working with Roley during our closing process and looked to him to answer multiple building structural and management questions. Roley forthrightly responded in a timely and friendly manner. More recently he has been helping us with acquiring our entry keys and put us on the correct path to make this happen. He has consistently responded to all my inquiries in a very timely manner. I'm sure we'll have multiple other questions and needs as we make this transition and I'm grateful to know that Roley will be there to help us in the future. Respectfully, Dr. Niles Fox read more

We've had a very positive experience working with First Community Management throughout our condo remodel and day-to-day building coordination. Managing a large residential building comes with constant moving parts, and their team has consistently been responsive, organized, and professional. A special thank you to Gina, who has been incredibly helpful, patient, and communicative throughout the process. She has gone above and beyond coordinating logistics, answering questions, and helping navigate building procedures in a calm and professional manner. Her responsiveness and follow-through have made a stressful renovation process much smoother. What stands out most is the balance between maintaining building standards while still treating residents with respect and professionalism. Communication has been clear, expectations are well organized, and issues are handled promptly. We truly appreciate the support and professionalism from Gina and the entire team at First Community Management. read more

FCM has been a pleasure to work with, specifically Gina Delgado who is always extremely helpful and quick to answer any of my questions. Thank you! read more

Thanks to Roley at First Community Management!! He helped out so much, as I had questions when renting our Theatre room at UIC Commons.

I've had a great experience working with Kevin at First Community Management. He is consistently professional, responsive, and incredibly organized. Whether it's a maintenance request or a general inquiry, Kevin handles everything with efficiency and clear communication. read more

Once again I am giving a 5 star review this time I have been communicating with Regan Klemp the Community Administrator. It's so nice to have prompt and helpful replies to my inquiries. Every time I have contacted First Community with a question or concern they never disappoint they reply quickly and have always been helpful and pleasant to work with. read more

We have been trying to purchase a condo that is managed by First Community Management. They are possibly the most incompetent management company that I have worked with in recent years. There are several issues and a pending lawsuit. It has taken weeks to get basic information from them, almost as if they are hiding something. The lender is asking for back-up to assure them that work has been completed and no one seems to be able to provide that paperwork. read more

Regan was so helpful and quick to respond when I reached out after I moved in! Thank you for your kindness and understanding when replying. The messages let me know they received my correspondence and helped me problem solve a solution so there weren't future issues. It gave me peace of mind and made me feel heard. Thanks for all that you do! read more

I've been a homeowner at a First Community managed property in Logan Square, Chicago since 2020. Throughout this time, the management team has consistently been prompt, thorough, knowledgeable, and professional. I have experienced this high level of service both with my individual needs and in the regular care and maintenance of the common areas and amenities. I am very happy knowing our building is in such capable hands - Maggie Lyons and Sam Bang, specifically. read more

I am a longtime resident of a housing community in Chicago. The property management by First Community Management has been excellent all along, but quite recently (on February 12) I submitted a request to their office to obtain trash bins to replace missing ones. My understanding is that they had to be provided by the City of Chicago waste collection unit. For obvious reasons, this was important for myself and my neighbors in my building. My contact, Roley Supernaw, somehow managed to navigate the system to have our trash bins delivered today, five days later (including a weekend). I think that's extraordinary and I want to commend Roley for his professional interaction with me and attention to this request. read more

My recent experiences have been great primarily due to my interactions with Joella M. I live off property and needed a lot of help navigating the whole condo "system" and eventual sale. Joella always responded quickly and was super patient with my many questions and requests, even when they weren't necessarily "her area". She made it so much easier and I'm very appreciative! read more

Gina was helpful in resolving an issue with something on my HOA account. She communicated clearly, took the time to look into the situation, and reached out to her supervisor to help move things toward a resolution. I appreciated her professionalism and effort! read more

This has to be the absolute worst property management company I have ever dealt with. Stay far away. The best thing that has happened with this company is the HOA dropped them and switched to a different one read more

Joella Mars is very professional, knowledgeable, and helpful. She has assisted me on several occasions and is always pleasant and supportive. read more

I just moved into my building and as a first time homeowner navigating an already stressful situation, Caitlin Dennis, my community administrator, has been an excellent and trustworthy guide to help me get settled. She is efficient, communicative, and solutions-oriented. Anything I've asked, even if she doesn't immediately know the answer, she's worked quickly to solve. Thank you, Caitlin! I look forward to continuing working with you! read more

Regan has been very responsive to all my inquiries. She has been very quick with the turn around on all of my requests.

I needed a record of my assessments and Regan Klemp, the Community Administrator responded to my request and provided the information I required. I was under a tight time crunch and appreciate the quick response and follow through from Regan. I agree with the comment in the review from Mark D. that an organization is only as good as its people. I am thankful for Regan's support and happy she is our FCM first point of contact. read more

I've had a very positive experience working with Regan Klemp from First Community management company. She is always responsive, professional, and helpful whenever I have questions or need matters resolved. I really appreciate her dedication to not only her job but also to me and making my time as a homeowner -- a positive one. read more

Gina Delgado Senior Community Administrator at First Community Management is promptly responds to questions, is always available via phone and email and makes processes seamless. She also has a friendly demeanor. read more

Regan Klemp at First Community Management--acting as liaison for me and my Condo Association schedule--booked and arranged a reservation (plus COI submission), for a large delivery service I'm receiving at River Village Pointe. She did so quickly and professionally, keeping me up to date with developments and resolution. Huge thanks to her for keeping things moving! read more

Gina Delgado is always helpful whenever we have various requirements of the association, she is responsive and pleasant to work with. Good Job Gina. I want to let you know that Gina is good asset for your firm. Keep up the good. Janaki K read more

First Community Management has been super informative, prompt, and helpful with any questions I have had regarding my HOA during my time living here. Our primary contact, Gina Delgado, has been fantastic. Thank you for all of your help! read more

Just moved in August and the ceiling above the shower started leaking. Still waiting for Gina Delgado/ Roley Supernaw / Freda, to respond to my work order for a water leak in the structural slab above my shower. I submitted a service request, work order, through the condo owner portal for the leak at the recessed light fixture in my bathroom shower (caused by a hole in the shared structural slab) on September 13th. It is now October 8th, without any follow up assistance from First Community Management of One East 15th Place Condominium Association, see attached photos. Impact: A leak poses the following risks: Structural damage-Prolonged exposure to water can weaken the ceiling, which may lead to collapse. read more

First Community Management - Property Management Near Me - Chicago, Illinois

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Gina Delgado has been a pleasure to work with. She responds very quickly to both emails and phone calls. She has helped make our experience a positive one. Our project has run smoother because of her. Thank you Gina! read more

As a rental property owner, I have many opportunities to interact with our condo property management company, First Community and her support staff. In particular, Zak Pekovic, who works behind the scene and handles all the move in/out, new tenant setup and common area maintenance requests, is professional and very helpful. I understand that some issues are out of his hands (directives from the board). Yet, he is patient, courteous and always responds promptly. read more

Caitlin is always so helpful with quick responses! Appreciate her and the team so much as I recently bought my unit and have had many questions in the move in process! She has made if very easy for me and I can always rely on them. read more

First Community Management is very responsive and helpful! They are extremely communicative about issues that arise, and they fix issues with the building very quickly. When I had a problem with my monthly fees, my community administrator, Roley Supernaw, responded very quickly and resolved my issue completely. read more

Gina Delgado is always helpful whenever we have various requirements of the association, she is responsive and pleasant to work with.

Truly the worst management company I have ever dealt with. Last October our kitchen sink was overflowing with sewage twice a month or more. It took six months for this company to properly address this, bring in a plumber with a camera to investigate, and begin the proper routine maintenance to prevent this. We had a clog in our bathroom that originated in shared plumbing. This took two months to address. Do not use this company! read more

It is amazing how on top of things Caitlin is. She's quick, concise, and thoughtful. It gives us confidence in First Community's management of our condo. read more

Truly the worst management company I've ever had to deal with. I can't tell you how many times I've called trying to get something fixed and no one calls me back, then I call again and they bounce me from machine to machine. A contractor they hired to fix a dryer in the basement left a 10ft long ventilation coil attached to the dryer just sitting in a pile on the floor, which is a MAJOR Chicago fire code violation. When I brought it up, the property manager just said "well that's not our fault"...you hired the contractor? It's quite literally is your fault and responsibility to fix it. they did not fix it. Our condo board president had to fix it. I could go on and on about all the other stuff they've done but that would take way too much time. Long story short, don't hire them. And if you have them, consider terminating your contract as soon as legally possible. read more

I can't say enough great words about Besma at First Community Management. She was an absolute joy to work with. Very knowledgeable, quick to respond and was patient with my multiple emails/questions! Even when she didn't know the answer right away, she let me know that she was working on it. THAT is a sign of true customer service! I look forward to working with First Community Management again! read more

First Community does a terrific job managing our condo building and association. Our building manager, Roley Supernaw, is very responsive and has helped us resolve numerous issues. read more

They've been managing my building for years and they're reliable and prompt when they're needed. All Are friendly and make sure everything runs smoothly. Brittany W is our contact and she's the best. Very easy to communicate with and she's great at helping guide our building into success every year. read more

For the second time in a row that I have had to depend on Mr r o l e y, he came through with the available resources and in a timely manner. Very grateful that Mr Roleyis our contact person for emergencies. Laird read more

our manager, Amy Wukotich has been very helpful, good listener and we can rely on her.

A very responsive team--quick and helpful answers. My rep is Gina Delgado and she's been so helpful, especially since I have many questions as a first-time homebuyer. They make it easy to settle all sorts of issues, including maintenance, billing, etc. Thanks Gina! read more

First Community managed a development I lived in. I also served on the board. FCM had a high turnover of property managers. When you got a new one, they had to learn everything from scratch about the association/property. They often confused what laws applied to condos vs. non-condo associations. For HOA documents when selling, they charged me $500 even though 98% of them were available for free. I'll add that FCM does whatever the board tells them to do even if it is not in compliance with the law and/or governing documents. I sued the association in court and won. read more

It's been hit or miss with the property managers here but I think most of the issues have been because our HOA board is horrible. I am giving 5 starts to Gina, however. She is always very responsive and helpful in every situation. read more

This review is particularly for Gina Delgado at First Community Management. She is a great person to work with. Always response to email, answer questions on time and provide solution. great customer service. read more