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    Wandering Trail Tours

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    City Sightseeing Seattle - Driver ran my car and two others off the road.

    City Sightseeing Seattle

    1.6(71 reviews)
    42.6 kmLower Queen Anne, South Lake Union

    My wife and I purchased the two-day hop-on, hop-off pass and rode the tour on Friday and Saturday…read morewhile visiting Seattle. The concept is excellent, the route covers many of the city's major attractions, and the drivers we encountered were friendly. This service has tremendous potential and could easily be a five-star experience with a few important improvements. The biggest disappointment was the condition of several of the open-top bus seats. Many were worn out, and some had broken cushions that allowed the metal seat frame to press into the backs of our legs, thighs, and buttocks. After spending time riding the routes, we were both sore. In fact, my wife was so uncomfortable after the first day that she refused to ride the buses on the second day, even though we had already paid for a two-day pass. That was disappointing because we had planned to continue exploring the city together. The other issue was reliability. The advertised pickup interval of approximately every 30 minutes was often not met due to traffic. I understand that traffic in a major city is unpredictable, but what made the experience more frustrating was learning that at least two buses apparently were not transmitting their GPS location. That largely defeats the purpose of having a real-time bus tracker. When riders can't trust the app or the published schedule, they're left wondering whether to continue waiting or find another way to their destination. My biggest takeaway is this: don't over-promise and under-deliver. If buses are delayed because of traffic or GPS tracking isn't available, simply communicate that honestly. Most customers are understanding when expectations are set realistically. Accurate information builds trust far more effectively than optimistic estimates that aren't being met. I genuinely want this company to succeed because the service fills an important need for visitors. With comfortable seating, dependable GPS tracking, and more realistic communication about pickup times, this could easily become a five-star experience. I hope this feedback is received in the constructive spirit in which it is intended.

    Not a great experience. The recorded tour guide was often out of sequence and the we were stranded…read moreat Pike's Market on Thursday afternoon. We had to take an Uber home. One star is too generous.

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    City Sightseeing Seattle - Seattle

    Seattle

    City Sightseeing Seattle - Seattle

    Seattle

    City Sightseeing Seattle - Parking signage and your car blocking

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    Parking signage and your car blocking

    Gray Line Sightseeing Victoria - The bus

    Gray Line Sightseeing Victoria

    2.7(49 reviews)
    83.3 km

    Used this service in mid-October and absolutely loved it!…read more What a fantastic way to see Boston (or any city!). With a 2-day pass, we rode with three different drivers, and each one made the experience memorable. We even used it as our go-to way to get around town. But the standout by far was Quince -- delivering history with humor and making the ride unforgettable. Highly recommend!

    This review is for the hop-on hop-off bus that leaves from the Inner Harbour in front of the…read moreEmpress Hotel. We got there around 11:45 am on a weekday and bought tickets for the bus. We paid $173 total ($60 per adult, $39 for our teen, and the rest for our tween), and they gave us brochures outlining the route and stops, plus one timetable as they were almost out. That's when we realized the bus frequency is every hour, and not every 15 minutes. The last bus was at 5:30 pm. Fortunately, they had a bus scheduled to run at the half hour mark during summers (10, noon and 2), so we would not need to wait for an hour every time we disembarked. The long gap between busses meant we had to restrict the number of places we hopped off - we chose to see the Songhees lookout on the other side of the water, and take a lunch stop in Oak Bay Village. Of the places we'd originally planned to see, we ended up skipping Chinatown, Fisherman's Wharf, and Beacon Hill Park (with its 150+ feet-tall totem pole). Many of the other places on the "itinerary" were either closed or obvious tourist traps. The busses are double-deckers and are fairly comfortable - some have open roofs, others don't. They tend to run about 5-10 minutes behind schedule. Service level was mixed. We got one nice tour guide, and a rude one who chastised us for all the things we MAY do on the journey (like throw trash everywhere instead of in the bin!), even before the bus had departed the starting point. Verdict - overpriced and not worth wasting a day of precious vacation time on. Wish we had taken a cab or water taxi instead and visited just the places we wanted to see.

    Photos
    Gray Line Sightseeing Victoria - Oak Bag Marina.

    Oak Bag Marina.

    Gray Line Sightseeing Victoria - Inner Harbour.

    Inner Harbour.

    Gray Line Sightseeing Victoria - We hopped off to check out the Songhees Lookout.

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    We hopped off to check out the Songhees Lookout.

    Wandering Trail Tours - bustours - Updated September 2026

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