Again and again, Tiffany from Extra-Mile travel came through again to schedule and organize a…read morewonderful 5 day cruise for my friend and I. It was short and fun. The highlight of our trip was Bouchard Gardens in Victoria, BC. The only downside was the challenging weather, cloudy, rainy and some fog. But, it didn't ruin our trip. Thank you so much Tiffany for your effort and time for making our time in Canada perfect. Im so proud of you,

Just returned from a cruise on Norwegian Jewel to Cabo San Lucas organized by Tiffany with Extra…read moreMile Travel. Had an excellent time and Tiffany was so helpful and a pleasure to work with. I can get picky on things and she took care of all required idiosyncrasies I had. Thank you Tiffany for job well done. I will book again with her hands down. Again Tiffany at Extra Mile Travel created a lasting experience while onboard MSC Seaside this past June of '18. A great Caribbean cruise. Thanks so much will use her again in the future.

My husband and I just returned from a dream vacation, arranged start to finish by Kathleen Felt at…read moreRegency Travel. In this age of "do it yourself" I want to say we could NEVER have done this well ourselves. Kathleen set up the flights (we splurged on first class for once), the hotel prior to our cruise, included a map of restaurants close to our cruise port, counseled us on travel insurance (we bought it and almost had to use it), helped us access shore excursions, etc. I've never been on a cruise, and Kathleen explained clearly what to expect, how to sign up for early or late dinners, and reserved us a perfect cabin near the center of the ship so we barely felt any movement. I totally recommend Kathleen and Regency for all travel needs. Less stress, more fun!

Great travel agency - we use Helene on Friars Road. She…read morealways finds us the best deals, routes, cruise fares & just the right cabin. Even though we are experienced travelers, her special knowledge of cruise ships, tours, and flights is always helpful.

We used Carefree Vacations to book our honeymoon trip to Kauai (Hawaii), which took place this past…read moreNovember. We worked with Cathy and while trying to decide on a destination (we had several on our list), were impressed at her in depth knowledge of what seemed to be everything related to traveling. She's very passionate and experienced as a traveler, as well as in her field as an agent. Her advice and insight definitely led us to feeling confident in all of our planning decisions. Cathy put together several itineraries for us and was always available, with a quick turn around time whenever we had any questions. Working with a travel agency can also be really pricey, but Carefree will work with you to customize a package that will fit within your budget. I especially appreciated Cathy's patience and all of the time she spent with us, whether it was communicating in person, on the phone, or email. Thank you again, Cathy, for making the planning of our honeymoon such a breeze.

Please stay away from this place. I went in to ask for help regarding a booking I'd done with…read moreExpedia. The woman who said she could help me didn't even let me finish stating my problem (not even halfway through) when she just started nodding her head vigorously and saying she wouldn't help me. I walked out less than 5 minutes after I walked in. It was rude, disrespectful, and unprofessional to not even let me ask her my question. Not to mention that when I walked in, there were about 4 people there but no one attempted to help me until after a solid 30 seconds of standing there like a deer in the headlights. I took my business elsewhere (to VeryBest Travel in Bonita, CA) and they were not only willing to solve my problem, but did so in less than an hour. It doesn't cost anything to be nice and to hear a customer out to see if you can help them. Obviously, my problem wasn't so "impossible" to solve that less than an hour later another travel agency was able to help me and did solve my problem. Needless to say, I will NEVER be returning here.

When we confirmed our family of 4, plus my MIL, will be headed to Italy for 3 weeks, I found…read moreNatalie with Dreamavoo on line to help me with booking our flights and finding hotels. The plan was to first fly to Sicily to see family, then Rome and Florence, and back to Sicily for the remainder of our vacation. Natalie was amazing. She gave us a few options for hotel stays in Rome and Florence. The hotel we selected in Rome was the Hotel Della Concillazione, close to the Vatican, shops and restaurants. The hotel itself was nice, clean and included a complimentary breakfast. We took a train to Florence, which Natalie booked, and we stayed in a quaint, remodeled apartment called Villa Tolomei Hotel. It was outside the city, quiet and a beautiful county-like setting. It was a nice change from being in a busy city in Rome. The apartment was perfect for our family. From Florence, we flew back to Sicily and spent the rest of our stay with family. For our travel back home, we had to fly to Zurich and stay overnight. Natalie booked the Ibis Hotel, close to the airport. It was perfect and inexpensive for a 12 hour stay. I couldn't have done it without Natalie. She was always available via text and responded immediately, even in Italy with the time difference of 9 hours. I will be connecting with her on my future trips, domestic or abroad...she's awesome!!

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!