Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

My husband and I had the best experience when looking for new frames. Not only was Beth AMAZING,…read morebut the entire staff was friendly and helpful. Frames were unique and Beth did an awesome job helping us decide on a pair. Their customer service is also unmatched. They went above and beyond during a time when they didn't have to. This experience has helped me to see good people do still exist in this world and we will definitely be returning in the future.

I came in yesterday to look at frames. I didn't realize that it was by appointment only, but Jackie…read morelet me in. She was so friendly, welcoming, and helpful. She allowed me to look around while also giving me frames to try that would fit my face. I really liked the frames that she was giving me. I've never felt like someone was able to help me find frames that fit my face shape perfectly, I have a small face. She was able to do just that. I really appreciated her help, she was great! The frames are all high quality and they have so many options. The pair that I liked was handcrafted in Japan, therefore it was a bit pricey, but definitely worth it. I will definitely be back to purchase new frames from here! Definitely see Jackie if you'd like help picking out the best frame for your face!

Great pricing on frames. Best optometrist experience I've ever had. Will definitely be going back…read moreagain

I have a very strong prescription, -10, -11! Very thick glasses all my life. Village Optician…read morefinally fit me with an attractive frame and thin as possible zeiss lenses. It took a long time to convince me to spend the $$$, but well worth the professional fit and custom attention. Great place.

If you are suffering or looking to get treatment for dry eye disease I strongly suggest you go…read moresomeplace else. I wanted to like this place and I tried for months but after spending a lot of money and following the "treatment" plan provided I saw no positive results. After getting a second opinion I realized that the doctor here ignored many of my symptoms and did not diagnose me properly or check things thoroughly. I do not believe they take dry eye disease seriously. My condition is severe but was taken very lightly by the Doctor. I would also like to add that they delete negative google reviews.

Terrible place, terrible service. A glorified overpriced mall sunglass store. Downtown Birmingham…read morehas 3 other great optometrist a few blocks away, do yourself a favor.

Came in for an appointment and had to reschedule . They failed to give me a statement for a…read moreprevious balance and would not see me that day. Very unprofessional staff and Jamie did not make my day much easier. I called to speak to the office manage they said she was in a meeting and she would call me back but a week later I still haven't heard a word .Used to see Dr. Claveena before he retired. He would not be happy to hear this time to move on

I visited Clavenna for a routine eye exam. The staff was super friendly during check in and pre…read moreexam questions. Dr. Bianca Bilek is super nice and very thorough. She explained everything she was doing and answered all of my questions. The appointment was on time and comprehensive. I will continue to use Clavenna for all my eye care needs.

I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

I purchased a pair of custom Cartier eyeglasses at this store several years ago from the former…read morestore manager Petra... Since that time I have broken and almost destroyed my eyeglasses on more than one occasion. Petra actually created my eyeglasses and customized my lenses with transition lenses...(I highly recommend transitions lenses,as I can't deal with the sun in my eyes)Today I saw Stephany and she fixed my eyeglasses in about five minutes for no charge. She's definitely getting a great gift from me the next time I'm at Somerset Collection.I'd highly recommend this store for their customer service and their awesome employees. Ask for Stephany, and she will take great care of you. Their selection of high end eyewear and custom accessories doesn't hurt either. Tell them Chef Kelli sent you.‍

Fancy schmancy! Ask for Ailajai. He'll help you find the perfect pair(s). Just like these!read more

I purchased Cartier glasses from Pearle Vision Royal Oak on April 1, 2025, and dropped them off on…read moreMay 5 to have prescription lenses added. I was told it would take 3-4 weeks, but after being given multiple false completion dates (June 6, June 13, June 17), I finally received them on June 18--with no apology for the delay. Assistant Manager Resha told me the glasses failed inspection and were being expedited, but the communication was poor and inconsistent. I paid over $1,800 for my frames and lenses and was only offered $50 compensation for the delay by the manager Tracey, which is completely unfair. Very disappointing experience. I paid in full with no issue, but was left waiting weeks with no accountability.

The worst experience I've ever had. Staff has given me 4 incorrect completion dates. I was told the…read moreglasses would take 4 weeks.... it's been 10 weeks and counting.

I needed glasses repaired. I took them to Target even though I hadn't purchased them from Target…read more Debbie assisted me. She repaired the broken screw and replaced the nose pads-no charge! I recommend Target Optical-a friendly helpful place, and Debbie. Thank you!

I arrived for my 10am appointment, dr. had not arrived yet. At 10:10 I asked the receptionist if…read moreshe knew when dr would be coming in, she said no. By 10;15 I left. The receptionist was very nice. However, very rude of the dr to not come in on time for clients. Will not go back, my time is valuable too.