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    LensCrafters

    3.9 (20 reviews)
    Open 11:00 am - 5:00 pm
    Updated 2 months ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Reviews With Photos

    My son and Cathaleen the Assistant Manager
    Savaughn P.

    I come all the way from Ohio to do my son and mine eye exams and get new glasses. Not only is the staff very friendly but you can tell they take pride in satisfying their customers, especially Cathaleen, she was extremely patient with my 7 year old who can never decide which frames to choose so she makes sure she has a nice selection already ready for him that she thinks he'll love and he always does! He's never nervous during his exams anymore because of how awesome she is with him you will LOVE this location!

    Brian Scott F.

    Ryan Smith is amazing and even though slammed busy he took great care of both myself and my wife! We just moved into the neighborhood and will be loyal customers due to his professionalism and dedication. See you soon!

    My new Stunna Shades from LensCrafters

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    2 years ago

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    12 days ago

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    11 months ago

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    11 months ago

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    3 years ago

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    8 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

    Helpful 3
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    4 years ago

    From the moment you walk in, you are greeted with friendly smile. Both Ryan and Maria were so willing to help. Excellent service

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    9 years ago

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    5 years ago

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    12 years ago

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    7 years ago

    Business owner information

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    Matthew W.

    Helpful 1
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    10 years ago

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    12 years ago

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    15 years ago

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    17 years ago

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    9 years ago

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    14 years ago

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    Ask the Community - LensCrafters

    Review Highlights - LensCrafters

    I switched to Lenscrafters from America's best do to poor service.

    Mentioned in 2 reviews

    Read more highlights

    Bayne Optical - The step in the entryway

    Bayne Optical

    4.4(11 reviews)
    2.2 miThe Village/Downtown Grosse Pointe

    I would like to first start off by saying that myself and my fiance were never able to have his…read moreappointment, so I cannot speak to the doctor's talents, the atmosphere of the back rooms, or the helpfulness of employees while trying to pick out glasses. I'm giving our experience here 2 stars, because my fiance is in a wheelchair and was completely unable to get into the building for his scheduled appointment. He is in a very heavy power wheelchair, and the step to enter the building was about 6 inches high. When I entered, I asked the employee at the desk if there was another entrance and there was not. This was infuriating because when I called to schedule the appointment, I specifically asked if they would be able to accommodate him in their building, stating he could not leave his chair to sit in the usual patient seats, etc. They told me they could accommodate. When I heard they didn't have another point of entry, I looked to my fiance and he immediately said "let's go home." One of the employees working followed us and asked if we could lift his chair inside, saying "they've done it before", but I'm sure it was with a person in a very lightweight wheelchair, not one that is over 400 lbs on its own, and with a user that has hardly any trunk control. The same employee chased us down outside and said she spoke to the doctor, they felt horribly about the situation, and would be willing to come to the house, but we will not be returning. My fiance said it perfectly, "how do you not know if you are wheelchair accessible or not?" and this is the sad truth that we face a lot. It is disheartening being told on the phone that you can be accommodated, and then have so many factors forgotten about. We are just lucky we own our own accessible vehicle and didn't have to rely on a car service, and that my fiance is not a bitter person, or else this experience would have been so much worse. So much planning already goes into our outings, and we had to cancel another plan to be there. My fiance hasn't made vision care a priority in a very long time, and to have this be the way we started off, wasn't the best. I will still give the business 2 stars because of the doctor's willingness to come to the house, the employee expressing her apologies and trying to accommodate, and the building inside providing a nice atmosphere. Thank you for trying, but please do better. I know the building is old, but maybe this will serve as a learning lesson to work on coming up with a solution going forward.

    My sister and I came to a pinch with our vision insurance and Bayne was able to work us in…read moreefficiently , get us seen & get everything billed out in a timely fashion! The doctor here also saved me when I had an eye injury in the middle of working one time......, he saw me during his lunch break & got me back up and going so I could finish my day at my job! & I was a walk in!! Highly recommend this place!!

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    Bayne Optical
    Bayne Optical
    Bayne Optical

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    LensCrafters - optometrists - Updated May 2026

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