I'm an aging guy, on a limited budget, who went from decades of scraping by with non-prescription…read morereaders to finally accepting that I needed four pairs of specialized prescription glasses--for reading, for sitting in front of computers for hours on end, and for distance both indoors and outdoors (sunglasses). After resisting wearing glasses for so long, and, let's face it, being a little vain, I wasn't a good candidate for progressives despite the practical and economic considerations. Trying to wrap my head around an expanding universe of frames and lenses in every shape and price range after being so resistant for so long was overwhelming. I'd gone to all the usual suspect shops in Old Town Pasadena, where parking is always a challenge, as is finding a knowledgeable and caring employee working on an hourly wage, without coming close to making a purchase. One day I was driving down Colorado Boulevard, stopped at a light, when I spied Brighter Optical and its spacious, free parking lot. I'd never heard of the shop, but thought why not, I might as well give it a shot. I was warmly greeted by owner Raymond Yu himself. I immediately felt comfortable in his small but well-stocked shop. Then I was immersed in a lengthy consultation with someone who had unlimited patience for my long list of questions, who spoke in soothing tones that put me even more at ease. It was so much better talking to an owner with a lifetime of experience and the ability to negotiate multiple purchases than an hourly employee with no real stake in the outcome. Not only did Raymond know everything there was to know about frames and lenses, he knew how to break it all down into easily digestible concepts that I could grasp even though English is just one of the languages he speaks fluently. Better yet, he filtered all that knowledge into personalized recommendations which rang so true I had no qualms about pulling the trigger on the sale. When the dust settled, Brighter Optical had a customer for life, while I came away with four pairs of flattering glasses for every purpose that exceeded the most fervent hope I had for my budget--and a new friend.

Excellent service and a wonderful selection of frames. The team was knowledgeable, attentive, and…read moremade sure I found glasses that suited me perfectly. A truly pleasant experience from start to finish.

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

I had a pair of sunglasses that got badly scratched after accidentally dropping them frontside. I…read morereally liked these aviator sunglasses I got about ten years ago and didn't want to pay full price for a complete replacement and Specstacular Fine Eyewear did a great job on the repair! Overall it was around $50 if I remember correctly. When I walked in and asked for help the service was friendly from the start. They can call and/or text you to notify you when the repair is done and mine was done in about a little over a week (they had to order the new lenses first). Overall I was pleased with the fast repair time. When I got them back they were good as new! Thank you to the staff at Specstacular Fine Eyewear!

After looking at 8 other places, I purchased a pair of glasses at Spectacular. They have a nice…read moreselection of glasses and Steve, the owner helped me find a pair well suited to my face and style. He was by far the most affordably priced on the prescription and he didn't try upsell me extras that I didn't need. Steve is an old school craftsperson. I wear progressives and he took the time to make sure the lenses would be in the right place and that they fit comfortably. I also brought a pair of sunglasses in that were a bit scuffed and twisted and he adjusted and polished them for a very reasonable price.

I was able to get a convenient appointment time and was seen promptly…read more The staff and Dr. Grace Wong, were all professional and thorough. They were excellent communicators. I was given recommendations for OTC medication for eye care, which was helpful. Changes in my prescription were explained well and I was given options. As a result felt like I was an active participant in my eye health. I would recommend them to friends and family without reservations.

My entire experience here was absolutely amazing! The staff were excellent and so nice. Doctor took…read morecare of my eyes and I'm so happy with my eyeglasses!

I've been seeing Dr, Justin Hu for nearly 8 years, and every visit has been fantastic. His care is…read moretop-notch and his staff are professional, and a pleasure to work with. I actually drive all the way from San Fernando Valley to Pasadena just for him, it's totally worth it every time. Thank you Dr, Hu and staff.

The entire staff was welcoming and so helpful. The eye exam was incredibly thorough and the doc…read moretook the time to answer all my questions and concerns. Then, when it came to picking out a frame, when of their staff members spent about 30 minutes helping me, making suggestions and walking me through all the options for lenses based on the prescription I received. Top notch service and wonderful staff.

Such a nice experience.. everyone there, from the receptionist's, to the doctors were really…read morefriendly, informative and kind.

Dr Wong was very thorough and detailed. Other staff were all very nice…read more Only negative was had to wait a long time before seeing the doctor.

This is the BEST place to get your frames and prescription glasses…read more I've been a customer since they first opened up shop! They've been my go to for sunglasses! Today they changed my scratched up lenses in my Oliver People's sunglasses. I bought them here at least a decade ago! Here's the thing, when you buy quality it lasts, and personally I tend not to loose them. If you are a spectaphile, or eyewear enthusiast, get on the mailing list, they regularly have trunk show with amazing brands that you won't find elsewhere.

I've nothing but praise for the world of Society of the Spectacle. I work at a museum and interact…read morewith patrons constantly. I've lost track of the amount of "I love your glasses" I receive. I've had these awesome glasses for several years now. The pause of the patron, really taking a good look at them, still feels great to this wearer. The decision process as to which glasses to choose was a delight with the help of the down-to-earth staff at "Society". When my glasses get a compliment, it's a pleasure letting the person know about y'all.

Staff, offices and medical care are wonderful. I always feel I'm getting the best care and advice…read more The parking cost and procedure get worse every year. That my only complaint. N

Pros: Compassion and empathy A+. Eye exam. Very thorough. Office bright, clean. Doctor and…read moremedical team use the 'explain method.' Very calming, and reassuring. Cons: The in office optometrist. They only take one insurance. And they are the exact opposite in customer care of the medical team.