Best place to get glasses! Fantastic option, wonderful staff who are very knowledgeable and…read morefriendly! 10/10

This review is not a reflection on the quality of care of Dr. Vipapan (he's great) except for the…read morefact that he hired the rudest optician, Laura. I have been at this practice for ten years but am leaving after having been subject to her rude, dismissive treatment during two recent visits. The poor ladies at the front desk clearly live in terror of this new optician and the vibe is really sad in there, to see how she treats them and how she treats the patients. I decided to follow Mindy, the previous optician, to her new practice Oculus, in South Pasadena. Mindy is the smartest, kindest, most competent optician I've ever seen and I have already called for my first appointment at Oculus, where it was such a breath of fresh air to call and talk to friendly people who clearly enjoy working there.

I'm an aging guy, on a limited budget, who went from decades of scraping by with non-prescription…read morereaders to finally accepting that I needed four pairs of specialized prescription glasses--for reading, for sitting in front of computers for hours on end, and for distance both indoors and outdoors (sunglasses). After resisting wearing glasses for so long, and, let's face it, being a little vain, I wasn't a good candidate for progressives despite the practical and economic considerations. Trying to wrap my head around an expanding universe of frames and lenses in every shape and price range after being so resistant for so long was overwhelming. I'd gone to all the usual suspect shops in Old Town Pasadena, where parking is always a challenge, as is finding a knowledgeable and caring employee working on an hourly wage, without coming close to making a purchase. One day I was driving down Colorado Boulevard, stopped at a light, when I spied Brighter Optical and its spacious, free parking lot. I'd never heard of the shop, but thought why not, I might as well give it a shot. I was warmly greeted by owner Raymond Yu himself. I immediately felt comfortable in his small but well-stocked shop. Then I was immersed in a lengthy consultation with someone who had unlimited patience for my long list of questions, who spoke in soothing tones that put me even more at ease. It was so much better talking to an owner with a lifetime of experience and the ability to negotiate multiple purchases than an hourly employee with no real stake in the outcome. Not only did Raymond know everything there was to know about frames and lenses, he knew how to break it all down into easily digestible concepts that I could grasp even though English is just one of the languages he speaks fluently. Better yet, he filtered all that knowledge into personalized recommendations which rang so true I had no qualms about pulling the trigger on the sale. When the dust settled, Brighter Optical had a customer for life, while I came away with four pairs of flattering glasses for every purpose that exceeded the most fervent hope I had for my budget--and a new friend.

Their service is awesome! Have several prescription glasses from them. They keep open till a late…read moretime.

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

After looking at 8 other places, I purchased a pair of glasses at Spectacular. They have a nice…read moreselection of glasses and Steve, the owner helped me find a pair well suited to my face and style. He was by far the most affordably priced on the prescription and he didn't try upsell me extras that I didn't need. Steve is an old school craftsperson. I wear progressives and he took the time to make sure the lenses would be in the right place and that they fit comfortably. I also brought a pair of sunglasses in that were a bit scuffed and twisted and he adjusted and polished them for a very reasonable price.

I had a pair of sunglasses that got badly scratched after accidentally dropping them frontside. I…read morereally liked these aviator sunglasses I got about ten years ago and didn't want to pay full price for a complete replacement and Specstacular Fine Eyewear did a great job on the repair! Overall it was around $50 if I remember correctly. When I walked in and asked for help the service was friendly from the start. They can call and/or text you to notify you when the repair is done and mine was done in about a little over a week (they had to order the new lenses first). Overall I was pleased with the fast repair time. When I got them back they were good as new! Thank you to the staff at Specstacular Fine Eyewear!

I was able to get a convenient appointment time and was seen promptly…read more The staff and Dr. Grace Wong, were all professional and thorough. They were excellent communicators. I was given recommendations for OTC medication for eye care, which was helpful. Changes in my prescription were explained well and I was given options. As a result felt like I was an active participant in my eye health. I would recommend them to friends and family without reservations.

Stopped in just to check out their frame selection and was told I couldn't even browse without an…read moreappointment. I was surprised that looking at frames apparently requires staff supervision. I've spent the past week visiting several Optometrists and Eye Care Centers, and none of them had a policy like this. Most places encourage you to look around at your own pace. This policy made the experience feel unwelcoming and left a poor impression.

The entire staff was welcoming and so helpful. The eye exam was incredibly thorough and the doc…read moretook the time to answer all my questions and concerns. Then, when it came to picking out a frame, when of their staff members spent about 30 minutes helping me, making suggestions and walking me through all the options for lenses based on the prescription I received. Top notch service and wonderful staff.

I've been seeing Dr, Justin Hu for nearly 8 years, and every visit has been fantastic. His care is…read moretop-notch and his staff are professional, and a pleasure to work with. I actually drive all the way from San Fernando Valley to Pasadena just for him, it's totally worth it every time. Thank you Dr, Hu and staff.

Such a nice experience.. everyone there, from the receptionist's, to the doctors were really…read morefriendly, informative and kind.

Dr Wong was very thorough and detailed. Other staff were all very nice…read more Only negative was had to wait a long time before seeing the doctor.

This is the BEST place to get your frames and prescription glasses…read more I've been a customer since they first opened up shop! They've been my go to for sunglasses! Today they changed my scratched up lenses in my Oliver People's sunglasses. I bought them here at least a decade ago! Here's the thing, when you buy quality it lasts, and personally I tend not to loose them. If you are a spectaphile, or eyewear enthusiast, get on the mailing list, they regularly have trunk show with amazing brands that you won't find elsewhere.

This is not your regular eye glass store...Nope...It's "Society of the Spectacle!" And if you want…read moreto be a member of this cool society then I urge you to trot on over and check it out! (FYI...No membership required, it's just a state of mind) I mean really, if you have to wear glasses, don't you want to make a statement? I know I do...And the frames here are the bomb! Something for everyone! Simple yet stylish and some colorful ones with bling! The boutique itself is located on York Avenue in Highland Park and looks like a cute little house. When you walk in you are greeted by the sister's, Kate & Amy, Gwen, and the adorable Gabby. If they do not have a pair you like in stock they will go out of their way to see if it's available. I bought a beautiful pair of French Frames here that were bothering my nose so they added little metal tabs to make them fit better. And recently they looked crooked so they tweaked them for me:) Yes, the frames are a bit pricey but I have compared the prices to Costco & at my eye doctor's office and it's really not that big of a difference. I would rather spend a few extra bucks for their amazing service and more fashionable frames. Your glasses here will always be treated with love when you need them to be fixed! *Bring your eye glass prescription with you if you plan on having them fill it. *You can purchase your frames here, have the lenses put in or take them some where else if you prefer. *Many designer brands *Street Parking

Dr. Long and his staff are incredible! He is such a great professional as a doctor. He listens and…read moreanswers every question, always encouraging more. He takes time to make sure that his patient is comfortable and understands everything. He did a fantastic job on my eyes! I couldn't be happier!!! I highly recommend him!

Dr Khemichian was thorough, attentive, and took the time to explain each part of the exam with…read moreclarity and care. I appreciated how he addressed my questions thoughtfully and ensured I felt informed through the visit. His professionalism combined with a genuinely warm approach made the experience stand out.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.