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    JINS - Santa Anita

    4.3 (564 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

    Services - JINS - Santa Anita

    Eyewear fitting

    JINS - Santa Anita Photos

    Recommended Reviews - JINS - Santa Anita

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    Reviews With Photos

    Jason G.

    The assistant manager Edwin really helped bend my glasses back in place. Everyone is super kind. Thank you.

    Anthony, Jin's service specialist
    Hans K.

    Stopped by JINS in Arcadia last night with my daughter to fix my glasses, and Anthony took care of us. He re-bent the frame so it was straight again, replaced the nose pads without me asking, and gave them a full clean. By the end, they honestly looked and felt brand new. The store itself is clean, well organized, and they have a really nice selection of frames at reasonable prices. After this visit, the value definitely stands out. What I appreciated most was how easy and genuine the whole interaction felt. When I asked how much I owed, he just smiled and said not to worry about it. Simple, great service like that goes a long way. Thank you again, Anthony.

    Julie K.

    Edwin was so helpful - friendly, professional, and knowledgeable! Jins is always my go-to glasses shop, but this location has exceptional customer service. Fabian was also amazing - he made my pickup process super easy and he was thorough with cleaning my glasses. Definitely would come to this location for future visits!

    3/5

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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    2 months ago

    Valerie helped me out with an adjustment, pad and cleaning! She was very helpful and would definitely come back again.

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    24 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    28 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 5
    Thanks 3
    Love this 6
    Oh no 0

    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Photo of Jason G.
    90
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    25

    6 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 2
    Thanks 1
    Love this 4
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    6 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    18 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    11 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Photo of Hans K.
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    3 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    Photo of S. S.
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    35
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    Love this 1
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    Photo of Rob C.
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    11 days ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 1
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    9 months ago

    Helpful 3
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    10 months ago

    Helpful 1
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    3 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    Photo of Jan S.
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    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

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    Photo of A C.
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 1
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    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Photo of May R.
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    9 months ago

    Helpful 3
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    1 month ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 1
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    6 months ago

    Helpful 0
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    9 months ago

    Helpful 4
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    2 months ago

    Great service provided by Valerie! She helped me with ordering and adjusting my glasses. Keep up the good work.

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    2 years ago

    Helpful 1
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    8 months ago

    Helpful 9
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    Oh no 6

    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Photo of Robert Q.
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    2 months ago

    Kim & Chris were super helpful with a cleaning my glasses desperately needed. They did a full service clean. Feels better than new!

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    2 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Photo of Jason J.
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    5 months ago

    Lenses machine broken, waited hours for the glasses. Seems unprofessional, won't be a return customer.

    Helpful 0
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    3 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    Love this 1
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    2 years ago

    Helpful 4
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    3 months ago

    Business owner information

    Photo of Marcos P.

    Marcos P.

    Helpful 0
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    6 months ago

    Helpful 0
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    Photo of Ivo M.
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    1 year ago

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    Page 1 of 15

    JINS - Santa Anita Reviews in Other Languages

    Ask the Community - JINS - Santa Anita

    I just bought a pair of glasses with the flip up sunglasses in Japan. I already lost the sunglasses part. Can it be replaced?

    Hi Janet, Thanks for contacting us with your question! We unfortunately do not sell the clip on by itself for our latest models.

    Do you do eyeglass repair?

    Do youdo eye glasses repair?

    Can I use an expired prescription to buy frame? And can I bring a photo of my prescription or it has to be in paper?

    An expired prescription is okay for emergency use. We can use a photo of the prescription as long as all the values, doctor’s signature, and expiration date are visible. Thanks!

    I'm a returning JINS customer. I was wondering if you are able to use an old prescription you have on-file from glasses I've ordered previously from the website? Do you also have the same frames on the website available in-store?

    Hi Pris, we can use an old prescription but it'll be a final sale with no returns if your prescription is expired. We also have different frames in store and online. Thank you.

    Do I need an appointment to shop frames at your store and which number should I call ? I had my eye glasses prescription through Kaiser already . Thank you .

    Hi Sheng, we accept walk-ins as any time as long as you have your prescription ready! Hope to see you soon.

    Do you guys accept insurance?

    Hi Nicole, thank you for your message. We're out of network and we don't accept insurance. We can… Read more

    Do you provide eye exam and how much it is? Do we need to make an appointment in advance during COVID?

    Hi Wenxin, Thank you for your message.… Read more

    Do we need to get eye exam done with you to get the glasses or can we get prescription from another location to you and buy frame and glass only? Also what brand frames you sell?

    Hi Vibe, Good morning. You can get a prescription from another location and bring it in. We only… Read more

    If I bring my own frame, how much would the lenses cost?

    Hi Kiko, Thank you for your message. It'll cost $120 if you bring your own frame.

    Need to get a pair of glasses but don't have my prescription, can I bring my contact case displaying my degree?

    No. You can get an eye exam there to get the correct prescription. Contacts and glasses prescriptions are different. You won't even be able to reorder contacts without proper prescription.

    Do they accept FSA or does FSA reimburse for their glasses?

    Yes

    If I payed for frames before at this shop. Can I come back next year and renew my lenses? Or do I need to buy new frames to get the lenses?

    What insurance do u guys accept?

    We do not accept any insurance.… Read more

    Hi, I purchased a spec in Shinjuku odakyu store in Dec 2018. I realised the lense is chipped inside the frame when I returned overseas. Can I post it back to the shop to get…

    Hi Ann, Please bring the glasses to our store, we will take a look at what we can do for you.… Read more

    Do they offer an itemized receipt when I purchase my glasses at the store ? For example, the receipt will provide my prescriptions, not just the total sale of the glasses like a regular sales receipt.

    Hi Noelle, thank you for your question. Yes, we provide you with a reception warranty sheet that… Read more

    What is the free drink offer? Boba?

    I'm not sure if they changed it, but the last time I was there a few months ago they offered sparkling flavored water in a can.

    How much is it for an eye exam exam?

    The eye exam is conducted by another company called 20/20 Now, it’s $55 per an exam. Note that if you would like to come in during Friday, Saturday and Sunday, it’s highly recommend to make an appointment. Their phone number is 1(800)725-1646. Hope… Read more

    What is their return/exchange policy? Can I receive a gift card for a return without a receipt?

    Hi Velinda, How are you? I hope you’re having a great day.… Read more

    Do they accept insurance?

    Hi Tania, How are you? I hope you’re having a great day.… Read more

    View All 20 Questions

    Review Highlights - JINS - Santa Anita

    Hugo and Izzy have always been helping me fix my other glasses to get it adjusted to my face.

    Mentioned in 115 reviews

    Read more highlights

    Lumen Optometric

    Lumen Optometric

    4.9
    (240 reviews)
    1.9 mi
    $$

    Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

    A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

    Photos
    Optical / Lumen Optometric
    Optical / Lumen Optometric
    Reception / Refreshment Bar / Resting Area
    Reception / Refreshment Bar / Resting Area
    Experience our comprehensive exams! They always conclude with a thorough education of your eyes and systemic health.

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    Experience our comprehensive exams! They always conclude with a thorough education of your eyes and systemic health.
    Premier Vision Optometry

    Premier Vision Optometry

    4.6
    (121 reviews)
    1.2 mi
    $$

    Highly recommend this office! Not only is it clean, but its staff is filled with compassionate and…read moreskilled doctors and technicians. Dr. Oh is amazing! She listened to my concerns and offered insightful advice. Booking an appointment is easy online or over the phone, and they accept walk-ins. There's usually minimal or no wait time, and they have a great selection of glasses, from more affordable pairs to more luxurious ones. Definitely coming back here for all of my future vision needs!

    I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

    Photos
    Premier Vision Optometry
    Premier Vision Optometry
    Premier Vision Optometry
    Premier Vision Optometry

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    Brighter Optical

    Brighter Optical

    4.9
    (319 reviews)
    2.9 mi
    $$
    Walk-ins welcome
    Certified professionals

    Their service is awesome! Have several prescription glasses from them. They keep open till a late…read moretime.

    I'm an aging guy, on a limited budget, who went from decades of scraping by with non-prescription…read morereaders to finally accepting that I needed four pairs of specialized prescription glasses--for reading, for sitting in front of computers for hours on end, and for distance both indoors and outdoors (sunglasses). After resisting wearing glasses for so long, and, let's face it, being a little vain, I wasn't a good candidate for progressives despite the practical and economic considerations. Trying to wrap my head around an expanding universe of frames and lenses in every shape and price range after being so resistant for so long was overwhelming. I'd gone to all the usual suspect shops in Old Town Pasadena, where parking is always a challenge, as is finding a knowledgeable and caring employee working on an hourly wage, without coming close to making a purchase. One day I was driving down Colorado Boulevard, stopped at a light, when I spied Brighter Optical and its spacious, free parking lot. I'd never heard of the shop, but thought why not, I might as well give it a shot. I was warmly greeted by owner Raymond Yu himself. I immediately felt comfortable in his small but well-stocked shop. Then I was immersed in a lengthy consultation with someone who had unlimited patience for my long list of questions, who spoke in soothing tones that put me even more at ease. It was so much better talking to an owner with a lifetime of experience and the ability to negotiate multiple purchases than an hourly employee with no real stake in the outcome. Not only did Raymond know everything there was to know about frames and lenses, he knew how to break it all down into easily digestible concepts that I could grasp even though English is just one of the languages he speaks fluently. Better yet, he filtered all that knowledge into personalized recommendations which rang so true I had no qualms about pulling the trigger on the sale. When the dust settled, Brighter Optical had a customer for life, while I came away with four pairs of flattering glasses for every purpose that exceeded the most fervent hope I had for my budget--and a new friend.

    Photos
    We carry special, quality children's glasses!
    We carry special, quality children's glasses!
    Brighter Optical
    This is her with her new specs!

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    This is her with her new specs!

    JINS - Santa Anita - opticians - Updated July 2026

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