5 Stars for extremely helpful professionals with a great eye for design!…read more My partner was looking for new glasses as well as to start contacts for the first time. The folks at Eyes & Optics came recommended by a friend, plus their reviews are really great on here. He's had a few appointments to help him get used to putting his contacts in as well as to find the right prescription (his is pretty tricky). In the meantime, we went in together to help him find a new pair of glasses. There are tons of great options here and we were a bit overwhelmed. There's a super nice guy (didn't catch his name, but he has long hair) who offered us assistance. Chris recognized him from when he went in a year ago with Warby Parker glasses (that he didn't buy there) and asked if they could help fit it to his face. At the time, Chris was open to paying for the work, since the glasses weren't purchased from this shop, but this same man helped him and fixed the fit issue at no cost. Anyway, this gentleman helped us narrow down some options and then grabbed a pair from the back that he thought would work well with his face shape. And wouldn't you know it- that was the pair that looked the best! Turns out they know what they're doing! Overall, the location is clean and bright and the staff has proven to be immensely helpful and welcoming to all. Big fan!

I've been going there for four years. The eye exam is very thorough, the selection is great and…read moremost importantly they get the prescription perfectly placed. This is the most important thing. If you've ever had it done wrong you would know. Can't see properly and you feel like you're on a boat in high seas. Also a plus if you damage your lenses in the first year they replace them free of charge.

SEE eyewear has always held a special place in my heart. My first visit to this store was back in…read more2008. My mentor gifted me a visit for an eye exam and a new pair of glasses as a graduation gift. I loved those glasses with my WHOLE heart and wore them throughout the first couple years of my time at Cornell, prior to my prescription changing. While I now only peruse their collections in-store or online from time to time, I have always appreciated how they've kept up with the trends in styles and their wide range/variety in frame styles, shapes, colors, you name it. They offer such unique looks as well and it's just a great eyecare store. Even though I haven't had the insurance that SEE takes to have my frames and exams fully covered here, I never rule them out of rotation when shopping for new frames. I do get a slight percentage off, so I keep that in mind as well. It also helps that any time I've visited their storefront that the staff is AMAZING. I went to their store this past weekend to take a gander at some of their frames and was helped by Lillian - she was just a doll! Super sweet, kind and very knowledgeable of the frames. She helped me determine some pricing of frames that I was interested in as well as looked up my insurance benefits to give me snapshot of what my insurance would cover in their store. Again, my current insurance through my job is not an insurance that they take, however, I do get some discounts with my current insurance. All in all, this eyewear store is just a gem! They offer great service and even cooler, funkier eyewear styles. You cannot go wrong with SEE eyewear!

I've always wanted to visit SEE for glasses and was finally able to make it happen while strolling…read morethrough Winter Park. I was greeted by the very bubbly Lili who made me feel very welcome. She made some recommendations and even explained my benefits to me. I returned on another day to pick out a pair and, while Lili wasn't there, the staff on site was very nice and helpful. The only thing I would caution is that the glasses tend to be on the pricey side. I love my new glasses and I look forward to visiting in the future.

I have no idea how this service provider received 4 stars. I gave it to stars solely on the Doctor…read moreherself. She Did help me with my contact prescription and went through various trials until she found the right script. The glasses side however... I purchased a pair earlier in 2023. When I went to pick up, the glasses didn't feel like they fit. Too big. So I said something. The attendant put them back on my face and pressed them down into my ears telling me they were fine. I would end up going back FIVE TIMES to have the new glasses adjusted because they were too big. Each time being told thinga like "they're fine, they fit fine I don't understand what the problem is, try this adjustment out for a little while", and my favorite, "why are you working outside, of course they'll feel too big in the heat". Meanwhile, I was wearing a broken pair of old glasses because the new ones DIDN'T FIT. I go back and complain, saying I want to exchange. They did do the exchange but did not refund me the difference between the new pair that were too big and newer pair that fit.

This was a good experience and I will definitely come back. I was very happy they were taking my…read moreinsurance (I work for OCPS). The staff is knowledgeable and professional. Great location and personable unique guest lounge. I absolutely loved my visit with the doctor. She conducted a thorough eye exam and was kind enough to spend some time to get to know me personally, nice gesture in this day and age, when time is money and the medics seem to care about is keeping patients rolling in and out. The selection of frames had a variety of styles and brands. The assistant was helpful and gave me plenty of time to make a selection. I walked out with 2 new designer frames that meet all of my needs throughout day and night. I recommend this place if you look for a comfortable and caring experience.

Was on vacation and lost my glasses! Was recommended by another eye center to come here and Lyanna…read morehelped me out! They have a really great package for same day glasses and a huge amazing variety of glasses to choose from. Everyone was super sweet here!

Yesterday, I went to the Winter Park location after losing both my reading and everyday glasses. I…read morebrought my insurance and an old frame, asking for an eye exam and replacements. Lyanna offered a package deal for reading glasses plus another pair with transition lenses. She said my insurance would cover only $49 for the exam and about $30 for plastic lenses. So it would be better if I accepted "the store package deal" I trusted her, agreed to the $318 price, and clearly explained the reading glasses were for computer work. At home, the computer glasses made me dizzy and caused double vision. When I called Lyana she said anti-glare wasn't included, despite knowing I needed them for computer work. Adding it would cost another $60, or $130 for both pairs, and take 10 more days. More concerned with a sale than the issue I was experiencing. When I called it a scam, she hung up. At 72, I felt disrespected and exploited, as though profit mattered more than patient care. Please be cautious and get everything in writing before paying. **By the way you only get eye glass cleaner if you give a good google review!

My wife had a very good experience at this location recently. The ophthalmologist was great,…read morehowever, most importantly, the optician (Brian G.) who fitted her with the glasses was extremely kind, caring, patient and successful in getting her in a pair that worked for her. You'll see quite a few signed, athletic paraphernalia in the waiting room as the doctor has some of the Orlando Magic and other professional athletes under his care. You won't go wrong if you go to this vision center.

I was so pleased with the entire experience of getting my first pair of prescription glasses…read more Dr Leuong is very skilled and has a really fun personality. They have a stylish guy named Brian who helped me pick out my frames. I wanted something beige and basic and went out with cheetah print with teal accents. I love my glasses and get lots of compliments on them ! All the employees have him pick out their frames. He is just a total fashionista who knows what looks good on people's faces. All the other employees are just as wonderful. Linda and Danielle are just as sweet as can be.

visited LensCrafters to purchase new glasses after my prescription changed. While I usually go to…read moreVisionworks, I was drawn to LensCrafters because they carry Tory Burch frames, which I wanted for the new year. Roland assisted me during my visit, and he was amazing! As an indecisive person, I truly appreciated his patience and the time he took to help me find the perfect pair. His exceptional service made the experience enjoyable. I highly recommend LensCrafters to anyone seeking top-notch service and a great selection of designer frames.

Annual eye checkup can be no fun as time goes on. The Lens Crafters staff is professional and…read morepatient. This appointment hours are so convenient. You really cannot beat Sunday appointments for a quality eye exam. The only potential downside is not always having the same doctor so it is important to know your medical history

BEST Eye doctor I have ever had!!! I love that she takes time with her clients and is very…read moreinformative. I will not go anywhere else:-) Me and My hubby come here every year on our Anniversary to get our new glasses

I had an appointment set up for Friday, Sept. 11. Today, Sept. 10, I was driving a long distance…read moreand was not using my phone. They texted me with a request to confirm the appt and the text demanded I respond by 2pm or the appt would be canceled. Of course, I didn't see it until after 2pm and it was canceled. That alone would not make me give a poor review. What is completely unacceptable is when my wife called to see if the appointment could still happen, the man who spoke with her was rude, unhelpful, curt, and hung up on her. Completely unprofessional. If that's how they treat new customers, we are glad to not use them, ever. We are making arrangements with a professional optometrist and are happy to avoid this business.

Dr Richardson saw my wife, my son and I on the same visit and took care of all of us kindly and…read moreprofessionally. Great vibes. Figured out something about my wife's eyesight that no other optometrist was able to provide insight on prior to this visit. Great selection of glassware as well. Erin helped us pick out our new glasses and was straightforward about price, fashion and what would look best on us. Felt like going to Olivander's how she was able to pick out the best glasses for us.

I went back to have a heart to heart with my eye doctor to give us another opportunity to resolve…read moreour issues and move forward. And this doctor did not behave well he again goes off in me in the lobby in from if everyone!! I left feeling better than the first time because I did try to make thing better I also mentioned the nasty emoji someone sent me from his place of business he said he will not discuss it with me and it's just a emjoi!

The staff was sweet, and the doctor was funny and knowledgeable. 10/10 experience! I'd definitely…read morebe back.

2.5 stars My lastest order did not go as smoothly as the…read moreprevious one. I went in December, had the exam and had a bit of difficulty when making the payment. It was not taking my payment which they said they would call me for to get the payment issue resolved. A good two plus weeks during the holidays go by and no call back so I called to check on the order. That's when they take the missing payment, telling me the order was not fulfilled due to this and me thinking that perhaps the payment had finally gotten processed, was done. Nope. A delay. Another few weeks go and I call... I get told that insurance denied it due to another customer who has the same name and birthday as me, so they are going to contact them and try it again. More weeks go by and I call yet again. Get told the same thing so I ask of the other person has a middle initial, they do not whereas I do. They try again and it seems that the error has been corrected. Again, I am waiting. I called back several days later and get told that the glasses should be here last week. Nope. It isn't until today, 02-17 that they are finally here. Why did I need to be calling so constantly for updates? Why was this issue with the other person not easily resolved since it's obvious we are not the same person? They have a variance which is easy to see with the middle initial which is displayed in my name. The glasses fit well but this last situation has put a dent in my confidence with the service. I was told the issue was now a delay with VSP, which is my vision caretaker so now I don't know where the error truly lay.

In 3 weeks time, my wife has gone through 3 sets of Michael Kors eyeglass frames…read more They continously crack and break. My wife is beside herself because of the poor quality frames and the substandard customer service. They lie to our faces and have asked that my wife no longer visit or contact the store. Her newest set of frames broke tonight and as I tried to help her glue the broken edge, they broke in yet another place. We think these frames are counterfeit as they fail the 4 tests to prove an original MK product. They do not display the MK logo. They do not have a feeling of quality when handled. They did not come in a deluxe case with accessories. Each set has broken numerous times, and the first set had an obvious repair done before she received them. The store manager and the manager's boss are both rude and argumentative, which is bringing out the worst in my wife who loves a good fight. (verbally). Since they will no longer take her calls or allow her to visit the store, we have no other avenue to rectify the situation. We are preparing to take our argument to the various govt agencies that look into consumer complaints. You can't treat your customers like this and not expect them to fight back.

This was not a good experience at all! When I came in to make the appointment for my eye exam I…read morespotted the glasses that I knew I wanted, a green Burberry frame listed for 300.00 so after my exam when I selected the frame and brought it to them and was seated the gentleman took the glasses and continued his conversation with his coworker never acknowledging me. While I sat waiting he was not able to locate the frames in the computer so she came to help and then explained that the price has changed and is more expensive now. I asked will I get the price that it's been for the last 2 weeks including today as this was the price I saw she said no cause that's wrong! Ok then let's see what the cost will be after. And I'm not sure if he did not add the insurance correctly or what but the total came up to close to 1000.00 when the only add on where scratch and anti glare for a poly carbonate frame. I've been wearing glasses long enough to know this was not correct and when I asked are you sure this is right all I got was a yeah it's right! I politely asked for a copy of my prescription so that I could purchase glasses else where which I did not want do given the time of year, but I was not about to spend money here. To get ready to make the payment I pulled out my wallet and my Amex and placed the card on top of my wallet and started looking up nearby places to use my insurance and FSA when he comes back and without a word picks up the card of the wallet and goes to process the payment, question is how in the hell did you know that was the card I was planning to provide you or are we just in the business of doing what you think is correct while you talk to the coworker and the customer is an after thought! I was angry bout this the rest of the day this is something I will wear for at least the next year and they are not cheap! You guys really need to work on customer service and I know it's dying and there are things that can be done online but eyewear is NOT one of the. I would advise you to make some changes in the way that you treat the customers and make sure that you are entering the data correctly because in the words of Julia Roberts in pretty woman BIG MISTAKE BIG MISTAKE! I drove out of my way to one of your competitors and had probably the best eyewear experience I have ever had and she was amazing! Not only did I get the frames that were listed at your store for 300.00 but then you said the real price was 370.00 (green Burberry) I got them at 265.00 but I also bout a second pair of black on black Ferrari as well as a pair of Burberry sunglasses. The moral of the story is do better cause we DO HAVE OPTIONS! Not to even mention the added 39.00 because they only do virtual eye exams and if you don't accept this you can't be seen.