I went to this shop for an oil change because of all of the positive reviews on here, and other…read morecustomers who wrote that they paid less than dealership prices but that was not my experience. For reference, I drive a 2022 Honda civic with less than 40k miles on it, so my car is very well taken care of. If I take it to the dealership it typically costs me about $75 for an oil change. I was charged $90 here and they forgot to turn off the check light as well, so I had to go back inside to request they turn it off. I felt like I was taken advantage of here, they were not transparent with their prices, and did not even fully complete the job. I was very disappointed as the service did not match the almost five start review here.

I have been taking my vehicles to Marks' Quick Lube for about a decade now for everything from oil…read morechanges to major repairs. I have been extremely happy with their professional attitude and excellent customer service. They have a comfortable waiting area with computers and coffee. They always fully explain everything that's going on with your car in terms you can understand and show compassion when major issues occur. I really believe that they truly care about their customers. There is no service center of any kind that I am happier with.

I can't say enough about this place, and specifically, David. My 18yr old son was in Greenville…read moretoday and had a flat tire. He called me and I went "internet shopping" for a tire repair place with good ratings, and found Master Tire. I called and spoke with David who said he would take care it when my son came in. Within a few minutes of arrival, David found a large screw, patched it up, and $25 later my son was on the road again. Great experience! Great job, David and Thank You!

I was visiting my daughter at ECU and got a flat on my rental car. Turns out that I ran over a…read morescrew. Managed to fill the tire with air at a gas station across the street from my hotel so I could drive the 2 miles to Master Tire. I chose it because of the strong reviews. I chose well! Sam took great care of me: he found and removed the screw, patched the tire, and got me back on the road in under 30 minutes. The cost was very reasonable, too. Highly recommended. Thank you, Sam!

I went in with my brakes scrubbing so I knew it was time for a replacement. I was treated with…read morefriendliness and respect. They took the time to show me the issues with the brakes, explained the process and amount of time it should take. Scheduling my appointment for the initial inspection was very easy and they provided me with a drop off back home and pick up. Yes, I would definitely be back for my vehicle repairs.

Mr. Alex Clarke the site manager was extremely helpful and a friendly gentleman to work with to get…read moremy 2009 BMW convertible back on the road. Even when there was an another problem with my vehicle when the repairs was already done he was willing to look at it for me again to make sure it was not something his technicians might have done. Mr. Alex values his customers and honors his commitment to the customer and company.

We took out Malibu in for inspection, oil, and filter change. The staff was very professional and…read morefriendly. They definitely know what they are doing. This is the second time we have taken our vehicles to this firm. We will continue taking our vehicles to this firm whenever the need arrives. They are a very honest group of men!

I had my tires rotated.The firm is fair priced and handled the procedure quickly…read more I would recommend dealing with them.They also sell tires.

Went in for a car inspection. That went well, and they made some maintenance recommendations. When…read moreI got back in my car to leave, I couldn't turn on the AC, or lower the windows or work the sunroof. Don't know if the breaker controlling those got jostled or what during the inspection, but I alerted the service writer, Sabrina, to the issue, who immediately reported it to the service manager. I explained that all of these things were working when I brought my car in, and how very uncomfortable it made me to have this problem after a mere inspection. They wheeled it right back to the shop, and resolved the problem either via a reset or securing something that was knocked loose. Appears to have been just an accident on the part of the tech. I would suggest testing the windows and AC anytime they work on or test electrical systems...and as consumers, we should always test at least those basics before we pull away. As a woman who has worked in car sales, and is also a consumer, I understand how it makes us feel like we have "sucker" stamped across our foreheads when the car must go in the shop...and I felt heard when I said as much to the service manager. He was respectful. They handled this well, and I would consider them for future work or when I am again in the market for a vehicle. I sat in the waiting area, which was clean, comfortable, and quiet. Staff were friendly. I will also give major kudos to Sabrina. She was knowledgeable and kind, which I greatly appreciate!

The service department is disappointing to me. I have been going for my schedule oil changes and…read moremaintenance and they always seem to find something else wrong. The service manager is very persistent on you getting things fixed right then. On one occasions he d had the nerve to ask me ," Can you tell me why you can't have this service done?" I informed him "money that's why". He then told me we can finance that for you. I informed him no thanks, when I get the money I'll have it done. If that's the case, I could use my own credit card. Then I find out , unlike other dealerships Joe Pecheles charges an extra fee to use your credit card.

STOP! DO NOT TAKE YOUR VEHICLE HERE! I trusted this place to do the most simple of tasks, change my…read moreoil with Synthetic and a high quality oil filter. 3000 miles later I decided change my oil as I was out of state. The oil was black! the filter was the bottom basement garbage and used conventional after having changed my oil 3x's previously with Synthetic. I'm sorry, but if a garage can't use the customer recommended oil and filter, that can't be trusted with your car. Sad sign of the times, you cant trust any one with your vehicle, especially this shop!

one of the best shops in New England , Bert and his guys are fast, fair ,honest and friendly !!…read morefrom an oil change to a full motor and tranny replacement that are the best

The service prices at this dealership for an oil change on a diesel truck were insane! This…read moredealership rips off their customers! I have traveled all over the country and what this dealership charges for an oil change is almost double anywhere I've been (I only use Ford dealerships for service). If I wasn't heading out of town in the morning to drive 1,200 miles towing I would have gladly cancelled my appointment and gone elsewhere! Warning to anyone needing service go anywhere but here!!!!

Honda Pilot died in the parking lot at Food Lion. I called a neighbor, called my husband…read more.. couldn't get up with them. Out of desperation, I called Pecheles (I don't have triple a - didn't expect to need it on a 2022 vehicle). Although they wouldn't normally come out and give a jump, they did send someone. Car started and I drove to the dealership. They charged the battery and sent me on my way at no charge! That's great service.

Everyone was very polite especially Bill so thanks. Service was fast and not over priced, they seem…read moreto be a trustworthy shop so I would definitely recommend them. Thanks again!

Import Services in Greenville, Notth Carolina is "The Best!" I recently had the power steering…read morepump replaced in my 2004 Land Rover Discovery. The Great Customer Service and Quality of Repairs are the main reasons I will always send my SUV to Greenville from New Bern for repairs! Yes! You read this review right! It's a 2004 Land Rover. Thank you Import Services, Waylon Owner, Bill Customer Service and Staff for your consistent professional Team in taking care of my Land Rover! Because of your expertise in foreign automobiles I am traveling many miles! The cost for repairs are so reasonable! Thank you! Betty Thomas