Very good service and really nice people. i'm from out of town. I needed an oil change. They got me…read morein the same day even though it was the end of the day.

Black's Tire & Auto Service was a lifesaver! They were the only shop in town that had my tires in…read morestock and they got them changed super fast same-day. Friendly, helpful staff made the whole experience easy. Highly recommend!

I visited Jiffy Lube (owned by Premium Velocity Auto, LLC) at 1921 S Glen Burnie Road for an oil…read morechange and unfortunately had a very disappointing experience. I arrived at 11:36 AM and didn't leave until 1:00 PM, which felt excessive for a routine oil change. I've been to this location several times before without any issues, so I expected a similar level of service. However, this visit was very different. To start, no one asked me what type of oil I wanted, nor did they explain pricing beforehand. Even as a returning customer, I believe that kind of communication is essential. I tried multiple times to speak with someone, but the technician was often outside or quickly moving between tasks, making it difficult to get any answers. I also noticed that another customer who arrived after me for the same service had their car completed and returned before mine. When I asked about it, I was told they were short-staffed, and while the technician did apologize, it didn't fully address the concern. While waiting, I received no updates on my vehicle's status, whereas other customers were being kept informed. As the only person of color in the lobby, I couldn't help but feel uncomfortable about the difference in treatment, though I cannot say definitively what caused it. Lastly, my oil change reminder was not reset, even though the paperwork indicated that it had been. This lack of attention to detail added to the overall frustration. Based on this experience, I will not be returning to this location. I encourage others to be mindful and attentive to the level of service they receive here.

SCAM. Please do not go here if you want an actual oil change. They simply did not change my oil…read more Which is ridiculous for the price. I watched the short light skin girl act like she was pouring something from an opaque container. They need better actresses because it was clear nothing was going into my car. I'd been here a couple times before so I just chucked it up to maybe I was being paranoid and she was pouring the last bit of oil in there. I needed an oil change BAD and when I pulled my oil plug literally the next day the oil was BLACK. They will never steal from me again. Do not waste your money at this dishonest business. To this Jiffy Lube: Stop scamming to line your pockets or keep your business afloat, people work hard for their money!

They caused my car to be out of use for a week and told me that they would reimburse me for a…read morerental car if they were at fault. They fixed the problem that they caused then denied my claim for reimbursement. They said that they were not at fault, yet got my car from Morehead City to New Bern and fixed it. If you were not at fault then why did you fix it? Bottom line- Do not take your vehicle here and do not believe a word Brian Ford, Manager, says.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Bern.

I love this place I can detail my car and also wash my dog all in one place. Staff know us when we…read moreroll into the wash and of course they my huge dog. I have used the garage for inspection the past 2 years very fast and responsive with your vehicle. They fix everything immediately in the cleaning area when asked if the vacuum if full to an empty contents bottle, or you just need more cloths. Thanks guys

This had to have the friendliest staff ever! The gentleman in charge was so eager to help me with…read moremy inspection and getting my Fleet card set up. The place is huge and they even gave me a free car wash. The car wash itself was the coolest car wash I have ever seen. I felt like I was on a ride at an amusement park. Kids would love this!!!

I can't say enough good things about Blake and the crew at Craven Tire in New Bern, NC. While…read moretraveling to visit my mom, the alternator on my 2015 Winnebago Travato failed and I found myself in a tough spot. Blake went above and beyond to help get me back on the road. I had already picked up a replacement alternator on my way in, since it would've taken a couple of days to source one locally--unfortunately, once Blake's team began the work, they discovered the part was broken. They immediately called me, and because of their quick communication, I was able to drive an hour away, pick up another alternator, and get it back to the shop the same afternoon. Their tech jumped right on it and got everything installed before closing, ensuring I could continue my trip the next day. That level of effort and professionalism is rare these days. The service impressed me so much that on my next visit to see my mom, I brought the Travato back to Craven Tire to have the shocks replaced. The more I interact with Blake and his team, the more I appreciate their honesty, skill, and genuine customer care. Every technician I've met there is friendly, knowledgeable, and committed to doing quality work. If you're anywhere near New Bern and need automotive service--routine or emergency--this is the place you want to go.

This business deserves zero stars. I called ahead to schedule an appointment for four new tires and…read morea $13 inspection. They recommended Blackhawk tires and quoted me $620 for the tires, mounting, and installation. During the call, they also required a $50 deposit, which immediately seemed unusual. When I arrived for my scheduled appointment, I was told it would be quite a while before they could get to my vehicle. I also discovered they were charging $135 per tire for the same tire that other shops were selling for around $80. At that point, I decided not to proceed and asked for my $50 deposit back so I could take my business elsewhere. The owner refused to refund the deposit. Between the excessive pricing, the wait time despite having an appointment, and the refusal to return my deposit, my experience was extremely disappointing. I would not recommend this business.

great folks,great job,always feel welcomed. i think the best…read morethings said are the shortest but yelp is forcing me to use 85 characters

Christina is amazing! Everyone on staff does a great job and goes above and beyond! Did a great job…read moregetting my car in for new tires, alignment, inspection...they all are so friendly, professional, and helpful!

Very courteous and prompt service. I go there each year for a motorcycle inspection and am never…read morethere for more than 20 minutes.

Nice local shop went there for an oil change. Ask them to also check my front end In-N-Out in less…read morethan 20 minutes very reasonable priced would definitely use this over any national chain no up sells very pleasant to deal with hidden gem.

These guys go out of their way to accomodate you in every situation. Can't recommend them enough…read more Great group of mechanics! Thanks Colony! Bob Brown

From the owner: We started back in 1976 by installing 2 self-serve gas pumps in Rodanthe, NC. Over the next few…read moreyears, we bought a couple small oil companies. From there, we have continued to grow into the Colony Tire you know today. We’ve made it our primary goal to exceed our customers’ expectations of service by offering high-quality, competitively-priced automotive services and tire products in North Carolina, South Carolina, and Virginia. By focusing on long-term growth and success for our customers, we’ve been able to develop strong relationships with thousands of loyal customers over the years who return to us for routine maintenance, new tires, and much more.