I've had my car repaired here twice- once for hail damage and the next time was caused by a deer…read more First time was really great. Second time, not so much. To keep it brief, measures were taken to make as much money on my claim as possible while not communicating with me one time prior to filing a claim on my insurance. I've since had to switch companies as my rate increased shortly after. Nonetheless, before adding damage to an insurance claim I have been spoke with prior. To make it worse.... When I picked up my car, the gal at the front desk was so so so rude to a Walmart delivery driver. I was sickened by the way she spoke to and about the lady- even after she was long gone. The whole ordeal was just not good.

Took 7 days to repair a 2 inch scratch on the rear passenger door of my new truck. Kept getting…read moreexcuses that their buffer broke, then they buffed through the clear coat and had to re clear coat the door. Finally picked up the truck and they used dirty cloths to wash the tinted window and left hairline scratches in the tint.. Their answer to this was there were a few bubbles in the tint....WTH does that have to do with anything....They also said they'd have it cleaned up and washed and ready. It looked like they used a dirty wash rag to wash the truck with...Not very clean. Left polishing compound crusted in the door channel. While their prices are reasonable, you'll get what you pay for..... Received a call from the owner this morning and it was agreed that communication was a big problem in this minor repair. He offered to replace the scratched tint and apologized for the inconvenience. Very productive conversation. I hope they follow through with everything we talked about...

After recently hitting a Buck i was able to see from my insurance adjuster as well as BMW this shop…read moredoes Shoddy workmanship: my Doors misaligned, bumper hanging, paint overspray--and they somehow sprayed white paint all over black plastic trim Used/aftermarket parts: They billed me for brand‑new OEM parts but slapped cheap aftermarket junk on my car. Not only is it unsightly--this is a major safety issue Unsafe to drive: After "repairs," my car was knuckling and unbalanced--BMW said it wasn't safe to drive. They patched it with spacers and loose bolts . Terrible customer service: Calling and emailing Eric has been a nightmare--rude staff, answered once every full moon, or claimed their "answering system was off" I have contacted my attorney and will be pursuing damages in civil court. Bottom line: This place is a scam, a safety hazard, and a total time‑sink. They'll overcharge you, botch the work, and leave your car borderline undrivable. Definitely don't go here.

They did an Amazon job! Their customer service was top notch and very helpful. I liked how their…read moreowner Erick explained all the part and process that was going to be worked on. They handled everything with the insurance. I'd would recommend calling and setting up an appointment for an estimate before driving up to their shop. They even offer a detailed cleaning before your car is picked up!!

Y'all, nothing but praise for the team at OKC Auto Works. My…read moreRam 1500 EcoDiesel flashed the DEF system codes and OKC Auto Works went to work. Diagnosis and parts delivery took awhile, 2 days to diagnose and 3 days for parts, not bad at all IMO. Tracy in service was great and the ladies at the counter were friendly and on the ball. I will trust my vehicle repairs to this crew any day.

I had some bodywork done due to an accident and my goodness!! NOT ONLY were they fast and efficient…read more..Those ladies at that front desk were simply amazing and polite and super helpful.. Not to mention I didn't know they have a full service shop as well .. I think I have a new favorite auto repair shop !!Also Heather is Awesome!!

I love this shop it's cheap and good work, I arrived 10 minutes before they closed needing atleast…read morean hour of work done and they stayed late just to help me out and were very helpful and polite, they engaged in conversations, I met the owner and he is a stand up man with good morals 10/10 experience

I'm extremely disappointed with the experience I had at this shop. After initially speaking highly…read moreof the business, I now feel completely misled. The quality of work done on my car was poor, and when I brought it to the owner's attention, he suggested I take my review down so they could "rework" the job. Let me be clear: I was only offered a rework on the condition that I remove my honest review -- which is unacceptable and unprofessional. The owner also tried to blame my driving habits for the failure of the neon lights -- even though those same lights have been on my car for over three years without a single issue. He later backpedaled on that claim but still refused to take responsibility or rework the job unless I stayed silent. Based on other reviews, I fully expect the owner to respond to this by pretending he offered to fix the issue -- but again, the truth is that the offer was conditional on me removing my review. That is not real customer service. That is damage control. This seems to be a pattern: dismiss the customer, shift the blame, and avoid accountability. They're quick to take your money but don't stand by their work. I regret ever recommending this place and will be warning others. As someone active in OKC car community groups with over 20,000 members, I'll be letting others know to avoid this shop. Businesses should earn good reviews through honest work and respect for their customers -- not manipulation and excuses

Only good thing about this place is heather she is very communicative. Other then that they are not…read morefor the customers they are all about the insurance companies. They totaled out a car that I can take to another place and have it repaired for 1/2 the cost. It's ridiculous. I do not recommend here!

They lost the keys to our vehicle and won't replace them. So now I don't only have to pay for my…read morework but I have to buy a new set of keys. We will be going somewhere more responsible in the future.

They took 5 weeks on a job that should have been 2 weeks. Overspray all over the car. they didn't…read moreplug in the wiring harness for the parking sensors. The belt molding on the rear door is bent and will not stay clipped on. the front bumper cover will not stay fastened to the fender. The only thing I'm happy wit is the paint work. They couldn't get parts ordered on time. No one seems to communicate with each other. I will never use them again or recommend them to anyone.

These are the most helpful people in the auto body business in Oklahoma City metro. I had a problem…read morewith a hood latch that would not function and they had it fixed within a hour by repairing the latch rather than trying to replace an otherwise expensive part like other places I visited. That kind of honesty alone is worth your business. The body work they do is also top notch based on other's experiences over the years.

I had the most pleasant experience working with Gerber in Mustang. I will absolutely recommend to…read moreothers in the future.

I had them repair my car several years ago when it was Collisionwerks, I guess they have changed…read moreownership called them today and they weren't interested in painting auto parts unless they could paint the hole car, but they were nice about not wanting to do any auto painting.

Fixed my son's 2013 Kia Optima to a "t". Seem like honest mechanics and were able to get it do very…read moretimely. Would definitely use them again.

Communicated for weeks about my truck build, once it had been in their shop for about a week they…read morecalled me and told me they "dont know what to do pick it up now" and repeatedly said another guy with a Silverado was in the process of suing them. I sent the truck in with nothing but a dead battery and 10 grand worth of parts and got it back broken down. They told me there was metal in the transmission and they didn't know how to delete the DOD (weeks were spent discussing the build) which didn't matter either way given I gave them every part to rebuild and bullet proof the transmission had the truck sent straight to Chevy and the transmission had 0 metal in it and nobody has been able to figure out why my truck is broken down a week later, absolute unprofessional bums.