Unfortunately, I had to change my review after doing a little more research and speaking with a few…read moreother gold buyers in the area. After comparing prices, I realized this shop offered me one of the lowest payouts for my gold. I understand pawn shops have margins and need to make a profit, so I wasn't expecting to get full market value. However, I was offered about $51 per gram for my 14k gold, which ended up being significantly lower than quotes I received elsewhere afterward. When I called ahead, I was told they typically pay around 60-70% of the gold's value depending on the piece, which sounded fair. Unfortunately, the actual offer felt much lower than expected. To be fair, the staff was polite and the process was straightforward. At the end of the day, it's also partly on me for not negotiating or shopping around more before selling. If you're planning to sell gold, my advice would be to check a few places first and don't be afraid to haggle so you know what the going rate is.

I'm standing right in front of the store looking at a Warwick 5 strings bass I'm ready to purchase…read more There are 3 people inside and they don't want to open the door for me almost an hour before closing.

konstantin is a wonderful person who runs an honest great business. He cares for his customers, and…read moreabove all else, will not try to over charge you or sell you something you don't need. finding an honest jeweler now a days is difficult, but Konstantin is as honest as they come. I would recommend Kupfer to anyone asking for a great jeweler.

Kontstantin really came through for us when we needed an appraisal for a piece of jewelry for…read moreinsurance purposes. Even though we didn't have an appointment and he was leaving for two weeks the next day, he did the appraisal while we waited. We highly recommend Kupfer Jewelry for any service or purchase.

This should be your first stop for loans or jewelry as the customer is number one . They are…read morewilling to help you by all means . The man named Tengiz is very hopeful and very knowledgeable. He's willing to give it all so you could leave with a loan or jewelry.

I was in need of some help. I got a little collateral pawn loan. Tengiz was a professional. And he…read morehelped me out with my collateral pawn loan.

John Delumen@ David H. Fell in Burlingame is a asset to the company…read more I have dealt in scrap gold for almost 50-years, and have to say John ranks at the top for Knowledge and service. Wish I had found him years ago.......

We've been using David H Fell for over 15 years and during that time we've seen the price of gold…read morechange a lot. Trust is the biggest requirement for our refiner. We have chose to stay with DHF due to the service and trust we have for John at their Burlingame office. Although, we've been approached by many other companies offering good rates, the trust we have for John could not make us go elsewhere.

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

I bought a watches from topper fine jewelers store they are awesome serviced I'm very happy withread more

A great experience at Topper! Took in two Omega watches for service, my wife was eyeing a new…read moreConstellation, and we traded in her watch for the new one. Rob made our buying experience first class. Attentive, knowledgeable, and professional. And a glass of champagne while he sized the bracelet. A true top-notch jewelry store. And a beergarden in the back!

honestly f that dude working there, brother was just watching soccer and I had to get his…read moreattention. anyways besides the point i brought a broke chain there. he said it was fake bc it was magnetic? he was dangling it against the metal ofc its going to sway back and forth. i had the 18k stamp on the clasp and he said thats just the gold plated on it. brother this is hollow gold. i went to Valliani Jewlers in Daly City serramonte mall, just go there and ask if the gold buyer is there.

I don't like to give 1 star to any small businesses on Yelp unless they really have major problem…read morewith customers. The woman who worked at the kiosk had the worse customer service ever. She doesn't greet you nor shows any friendly gesture. She just sat there with her head looking down on her phone or laptop. I was observing her for almost 20min. No engagement with anyone who passed by. I approached her and asked her some basic info about how buying gold works, she looked at me and said "if you have to ask me these questions obviously you don't know anything about buying gold." And then she went on saying I didn't look like someone who have gold to sell... WTF is this attitude?! How could she even get hired in the first place??

Got my engagement ring's prongs fixed up here. Great work and fast--got my ring back in a day…read more Happy to have this business nearby.

Amazing service and fast turnaround. I brought in two bracelets that needed repair and adjusting…read moreand Genève did a great job on both. My broken bracelet ended up only needed the clasp to be realigned, and they did it for free. 100% recommend supporting this local business!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

I came to Michael with my most precious piece of jewelry: the ring I presented to my wife for our…read morerenewed vows. The ring, purchased in Israel is a one-of -a-kind design: a circle with Hebrew words on four sides encased in a square with cutouts for the words. The square itself has words on two adjoining corners. If you can picture the challenge: a square ring with a round ring inside, foreign letters on every side and the inner ring freely turns. The circle is 9k gold and the square is sterling silver. I requested it be sized down from a 10 to a 5 without altering its integrity or cutting off any letters. It's a preposterous request really and the reason we've had the ring for over 2 years, we were just too scared to take it to a jeweler - who could we trust to take on such a challenge? My wife chose Michael because he's local, a small businessman with a sign which reads "Master Jeweler". In the first half of the story, Michael sized the ring down but I felt it lacked refinement. I'd been so scared to take it to a jeweler and when the result was less than perfect I was really shaken up and upset. I brought it home to my wife apologetically and naturally instead of complaining to Michael directly I went to Yelp and vented my frustration publicly. About a week later I received a call from Michael saying he read my review and although disappointed I hadn't approached him first, would do everything in his power to see to it I was satisfied. I was skeptical and more than a bit embarrassed speaking to the person I left a scathing review but I agreed to meet with him. I never followed up though, I had some good excuses at my disposal (due baby then new baby) but mostly I was just embarrassed. To his credit Michael reached out to me again - by email this time, again earnestly expressing his concern for complete customer satisfaction, offering to do just about anything - even having the ring completely remade if I was still unhappy . Again I agreed to meet and even deleted my review considering his good-faith attempts to satisfy me. I stalled again but maybe a week later I finally sucked it up and wrote "how about Wednesday"? What happened next is what sets Michael, a small business owner apart from any other type of business. He replied that he was on vacation, would be back on said date and would get in touch upon is return. A few weeks later I got a call from Michael "I just returned from vacation" and I was shocked to see the date - he actually called me the day he got back. So I did meet with him and he was cordial, kind and didn't even mention the review. The two of us sat down and went over every detail, comparing my wife's re-sized ring to my own identical ring. I explained the importance of each letter, the angles, the direction, where I wanted each word to appear and how exactly I wanted the finished piece to look. A few weeks later he called to say the ring was finished. I went in to pick it up, nervous with anticipation and was absolutely stunned. The ring was nothing short of a work of pure art and genius. It is flawless, immaculate and looks better than my own ring. Michael didn't miss a single detail and delivered on everything he promised. It's been a month or so now and every time I think of my wife's ring I smile - it is beautiful, unique, and fits. I commend Michael for both his tireless efforts to satisfy a disgruntled customer and for his talent, skill and craftsmanship. My wife and I are so grateful to have this important part of our life proudly on display. For my part, I've learned a valuable and humbling lesson - if you're not satisfied with the service provided why not try the old-fashion route? Speak with the proprietor and give a business the chance to make right - you may just find yourself happier than you could ever have imagined.

For over 40 years, Michaels has been providing excellent service and awesome jewelry…read more One of the best kept secrets in downtown Burlingame. ,