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    Warren Swee, MD, MPH

    3.0 (2 reviews)
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    Cleveland Clinic Florida - West Palm Beach Cardiology

    Cleveland Clinic Florida - West Palm Beach Cardiology

    2.3(9 reviews)
    2.5 mi

    If you're looking for a doctor to show they care about you or your problem, to be responsive to…read moreyour questions, or be proactive about anything, then keep looking. This is not that place. Treat 'em and street 'em is probably imprinted on every chart; time with patients is seen as something to be avoided. I called one afternoon with sever abdominal pain. They sent me to local ER. I gave their name to ER on checking in and then being seen. I was admitted immediately for surgery with an emergency life-threatening surgical condition. I spent 4 days in the hospital with surgery and post-surgical treatment. Care by local hospital was great. At no time during those 4 days did anyone at Cleveland Clinic reach out to me, touch base with the doctors there, or in any way appear interested in their patient. Complete silence. When I reached out after being released to complain, the ombudsman was responsive with nothing but platitudes - "I'm sorry you feel we were not responsive." I told her it wasn't that I felt that way, they actually were that way. She could not produce any evidence contrary to my issue with them. Promised I would get a call from a senior manager about the problem, a call I have not received despite more than sufficient time. Bottom line - one star review is being generous.

    If I could give them zero stars I would. This organization is the coldest institution I have…read moreinteracted with for healthcare. I asked to get labs done before my annual appointment and they refused and told me it was not possible. I get run-around from the call center. Very frustrating organization to work with. I now need a doctor to manage the stress from Cleveland Clinic! LOL I will move on to a family doctor organization that remembers who the patient is.

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    RAYUS Radiology

    RAYUS Radiology

    2.1(55 reviews)
    2.6 mi

    This location does a pretty good job handling it's clients. It's conveniently located, had a nice…read morewaiting area and the staff are friendly and helpful. BUT... The phone process of scheduling an appointment is the worst of any company I have ever experienced. The call center is hopelessly backed up with waits of greater than 10 minutes being the norm. The hold messages gives no indication of how long the wait is expected to be and for more than the past year has been playing a message that blames the delays on the transition to a new medical records system. Management should ALL be terminated for gross incompetence.

    THE WORST! First, the good- the people who work there were actually lovely. They were helpful and…read moreon time. My test was labeled STAT by my doctor, so here is the bad. The test was completed at 8:40 AM. I was asked to wait in case radiology had questions. Well, no one was there, so they sent me home 40 min later. Did I mention this test was supposed to be rushed? It is now 2 pm the next day, and NO ONE has read the test. I have canceled 2 doctor's appointments, and I am hoping they will have it by the end of the day today. I spoke to someone who said they didn't have a radiologist to read it. WHAT? That is all they do. I am pretty sure it is remote at that. I will never return. What gross incompetence. The fact that the test was labeled STAT and no one has looked at it is beyond comprehension. Maybe they should listen to their own message (which I did for the better part of 30 minutes) about how they are on top of things and care ablout patients. Just horrible.

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    RAYUS Radiology
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    Warren Swee, MD, MPH - radiologists - Updated June 2026

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