These are possibly the worst business people I've encountered in the past twenty years. I had…read morestopped by there premises to order two cords of firewood the following week. Early that week I learned that I would have no help moving it from my driveway to the woodpile so attempted to get them to postpone delivery by a week. Stopped by their business and made several calls- they were not available and don't have a message machine. When I finally reached them on Friday morning I was told they had loaded their truck. Needless to say I asked to postpone by a week and they were indignant. When I called too reschedule, I was told they were booked up. If these people were in the 20th century, let alone the 21st, communication would have arrived on time and they would not have had an unnecessary load. I would never consider doing business with these people again.

Awesome service and great deal on mulch - thanks for the help - will be back again - nice local…read morebusiness

Lawn mower service last July, service the mower and put new carburetor on , put fuel treatment in I…read morepurchased from them in November!!!!!! Fresh gas today and won't run !!!!!! Third time I would take back but obviously not !!!!!

Many years ago, I purchaed a mower from this place. Had an issue with the mower was told it would…read morebe fixed under warranty (they said NO charge). Two weeks later I go to see if its done and and the bill is over $60 for a blade sharpening and a tune up! When I questioned them they said Leroy had called and asked if I wanted the blade sharpened and a tune up. I never got that call and had to pay for a blade sharpening and a tune up on a month old mower! Don't go there the are dishonest !!

Please I repeat PLEASE visit this place before you go and overpay for a battery anywhere eles …read more Every other place i went was 2 to 3 times what I paid for a battery here and they replaced and disposed of my old one also. Service was phenomenal. Pulled right into bay. He checked battery and started replacing immediately while I waited in the waiting area. The price was half of what the big places charge. You know who. Advanced , zone, pep, . Im telling you . You will never get a battery elsewhere

SO THE GUY ACTUALLY CURSED ME OUT. I had a problem with the motorcycle battery I got from them. One…read moreof the posts broke off about a month after I installed it. I called first because I live about 23 miles away from there. The guy over the phone said that they wouldn't cover something like that. I said are you serious? He asked if they installed the battery and I said no. He said, bring it in maybe we can give you a discount on another one. So I called the manufacturer of the battery on the way there. Explained to the lady what happened and she asked me which battery I had brought. She said no worries we will give you a replacement. She gave me her name and said if I had any problems when I get to the store that I should call her back. So the guy at the store actually got angry with me for reaching out to the battery manufacturer. He said I shouldn't have been making deals with her behind his back. You can't make this shit up. Then he accused me of over, tightening the terminal that broke. I am 59 years old, a mechanic. raised by a mechanic. My earliest memories were working on cars and motorcycles. I think I know how to tighten a battery terminal. So I took pictures of my wires and everything right after I removed the battery in case they wanted to see. So it was basic comment sense you could see that I didn't over tighten the terminal. That thing I know I think that I am hearing things. The next thing out of his mouth is that I under tightened the terminal . So I showed him the pictures of my wires. There is no excessive heat, and all of my connections were clean. I even took pictures of the bolts which were clean with no arcing. So when I started telling the guy that he accused me of two completely opposite things. He started yelling at me and cursing me off. Like what behavior is this and how could you treat a customer that way? I told them that they could keep the battery. I can definitely afford to buy another one somewhere else. The lady at the battery manufacturer is sending me a new battery to my house. So while the other guy that started helping me after the guy cursed me out, found out on the phone with the lady from the Battery company that there is some type of recall or defect on the batteries. So the guy that cursed me out, actually went in and found the memo about the Battery posts. NO APOLOGY WHATSOEVER FOR YELLING AT ME AND CURSING ME OUT. I wish I was writing a good review because that's really the kind of reviews that I enjoy. But I guess you have to take the good with the bad. Thanks for reading .

Have bought several appliances here over the years and always found prices to be very reasonable…read morecompared to big box stores. Needed a service call today and they were super friendly and very reasonably priced. I highly recommend!

My Neighbor ( 91 years old ) purchased a Air Conditioner last year in March ( cost and…read moreinstallation over $ 650 ) a few weeks a go when it got real hot, she turned it on and NOTHING !!!, so she called Ralph's and they send a Tech about FOUR ( 4 ) days later, the Tech said it needs a new part and it wasn't their responsibility, they have to contact GE !!!! WHY , she paid Ralph's and not GE, but they where not willing to do anything !! Is that what you call Customer Service !!! you took the old Ladies Money, but now you don't care !!! it's going to be over 90 degrees tomorrow , do you care at all ???? no you don't, you got your Money !!! I will put this Review all over the Internet, every complain site I can find , SHAME ON YOU !!!!!

Great, old-fashioned farm store. Good place for suburban consumers too with products that are much…read morebetter than you can get at the big box stores. I ordered a Stihl product online and picked up here. They had everything set up perfectly and followed all the COVID rules, which I respected. Great product. Super pleased. Good customer service. Support your local business!

First trip to Hilltop Sales and Service. What a beautiful showroom. Everyone was pleasant to deal…read morewith and were willing to answer questions. I look forward to our next encounter.

Friendly and knowledgeable. Nice displays and variety with great availability. Delivery and…read moreshipping all.went smoothly.

When I called to make an appointment I was told I didn't need one. When we walked in the 1…read moresalesperson couldn't help us because we didn't have an appointment. She showed us the website but it wasn't the same set up when I went to search items. Then when we tried to order we kept getting an alert to enter all the required information which we had already done. After deleting and reentering data several times we gave up. If we have to order online we'll go back to Amazon