Rude employees. If you're traveling, don't stop here. Keep on trucking another few miles and go to…read moreLoves where the people are friendly. This store welcomes locals only!!! Filled up our moving truck here and wanted to purchase a cup of coffee. I walked in and wasn't even acknowledged. I poured a cup and asked for coffee creamer. They had no coffee creamer, not even to purchase. I didn't want to buy the coffee and the lady behind the counter said "you poured it, you buy it.". Really? She raised her voice and said it's $2!! I gave her a $5 and told her to keep the change which she gladly did. I get that this is a gas station and not a fancy coffee shop but no creamer and yelling at customers? Left here and stopped at Loves where everyone was friendly and they have coffee creamer!

Love this station, love these people and love the food!! I can't say enough good things about them…read moreto even come close to their greatness... ya just gotta go there to experience it yourself!

Decided to give this place a shot since it was close. Ordered the brisket burger with onion rings…read more Lady on the phone sounded surprised someone was ordering something and gave me a "it'll be 10 minutes I guess" and hung up. Walked in the diner and the guy working was nice enough but he kept having to tell the cook how to make the burger. The burger itself was very dry and overcooked. It's supposed to have bacon jam and mayo on it. Nope. No sauce in sight. They also omitted brisket and replaced it with some of the fattiest pulled pork I've ever eaten. Onion rings were heavily battered but not an ounce of seasoning was used. Incredibly bland and let down by this experience.

Absolutely the worst food I ever had anywhere. First of all the waitress was wearing dirty clothes…read moreand looked dirty. My friend and I wanted only water. We were given bottles of water from Sam's and were charged $3 each for it. It was not listed on the menu nor were we told about the $3 charge until we paid the bill. I ordered eggs and potatoes and bacon. The eggs were overdone and had black on them like they were fried in a dirty pan. The potatoes dripped with oil and looked old like they were re-heated several times. My friend ordered a hamburger and fries. The fries looked like the potatoes I had...greasy an old. The hamburger was paper thin and the bun was so squashed it looked like someone sat on it. Food tasted horrible. I will NEVER go back there again.

The food is wonderful and so is the service! We can't wait to come back soon! The brisket was so…read morevery tender. I highly recommend!

The best smoked chicken I have ever had and I asked about the sides and the waitress recommended…read morethe Mac and cheese so I tried it and it was surprisingly very good then for dessert I tried the coconut fried pie I wasn't sure about this because all of their fried items are fried in beef tallow but as I tried the pie it turned to be one of the best fried pies I have had in years would definitely recommend this spot I am a very picky eater when it comes to bbq but this is a must try they were very busy so it took a little longer to get everything than I thought it should but it wasn't that bad so that's no problem

"Blue Amber Smokehouse serves up some seriously impressive barbecue. Their ribs are…read morefall-off-the-bone tender, and the sauce strikes that perfect balance of spicy, sweet, and tangy that keeps you coming back for more. The fresh lemon really brightens everything up, and the baked beans are absolutely delicious with perfectly balanced seasonings. This is definitely becoming a regular spot for me. We ordered it to go. Perfect order, quality and price point. -RB

I would suggest this place consider that when you're the high price leader in your category, not…read moreeveryone can afford your food. So, it is NOT WISE to alienate customers that have frequented your restaurant for the last 5 years! Literally, from the day you opened! :( Welp ... here we are again ordering (to go) from what was my favorite BBQ place in my hometown and I'm sad to say ...I'm so disappointed I won't be going back absent of an apology!! :( I ordered 1/2 lb. of moist brisket & a baked potato. I ate the brisket and enjoyed it ... and then I cut into the potato to find a sweet potato. (I don't eat them because I just don't like 'em). So, I called the restaurant to let them know that I ordered a baked potato and was given a sweet potato. She looked up the order and said, "You ordered a baked sweet potato" ... to which I responded, "I don't know why I would order a sweet potato because I don't eat them". That was the point she said, "If you will bring back the sweet potato back to us... we will exchange it for a baked potato". LOL! So, I giggled and asked ... you want your potato back? To which she replied, "Yes!" So, while I was asking my husband if he felt like taking the sweet potato back to the restaurant ... this lady hung up the phone on me! FOR WHAT?? She didn't even wait to find out if we were going to make the exchange. Now, I can concede that I may have made a mistake ordering ... I don't think I did... but, it certainly is possible. However, I've been going to this restaurant for 5 YEARS ... literally since the day they opened!! So, I didn't think asking to have a baked potato because I don't eat sweet potatoes was THAT BIG of an ask! (The price of which is about $4.00: $3.39+tx). Even if I ordered it by mistake, I DON'T EAT THEM ... I just wanted a whole meal for the $25.00 I paid. So, I sent my husband back to the restaurant to make the exchange. When he returned, he described the most egregious interaction I've ever heard which included the cashier telling him: This was His Wife's fault and this would only be a 1 time exchange. They aren't happy about making this exchange because they're losing money. So, we should'n't ever expect that again in the future! Now, I don't know what EXACTLY was said because I wasn't there, but I don't have to be there to understand that if anything remotely close to this happened, then I would classify that is the POOREST SERVICE EVER!! Especially considering they are a high-end smokehouse. THIS was certainly NOT HIGH END SERVICE. AGAIN! I would suggest this place consider that when you're the high price leader in your category, not everyone can afford your food. So, it is NOT WISE to alienate customers that have frequented your restaurant for the last 5 years! Especially those that live in a country club community because I will tell all my friends and neighbors about this experience and how we were treated after being a long-term customer. While I haven't had complaints about their service in the past ... the, last time I ordered, the food was disappointing. This time, the food was okay, but the service really was lacking. I didn't appreciate them hanging up the phone and I feel that if you are going to sell High Priced food ($25.00, inc. tx {for single plate of 2 items} is pricey) then you should also have a HIGHER STANDARD OF SERVICE! It was overall ... THE WORST!!

Food is great price is very fair the bbq is always top notch and tender cheesy potatoes are great…read moreand bean are spiced and taste good is a small restaurant with great people working there if in area a must tey

One of my favorite bbq places. Food is always great. You must get the cheesy potatoes!!! So good…read more The location in Greenwood is just as tasty.

Quick and Delicious. Bbq sauce is sweet. It has been 17+ years since I lived in Fort Smith. The…read moreBBQ at Al's is Delicious. Nice Smokey flavor. Same recipe they have been using for years! Visiting mom, allows for us to visit and eat in the air conditioning. Now, this is a quick stop, go to window to order. With temps being high and humidity, I plan to grab and eat at momma's home.

The food is always good. The family pack has plenty of pulled pork to go around and usually enough…read morefor leftovers. The service is friendly. It's a great little drive thru spot on the north side of town. Don't forget to try the fries.

I've been around FtSmith a while and I've tried and loved several BBQ places. Last week I was…read moredriving on Towson and notice this new BBQ placeI I had to go in. I was blown away at the depth of the menue. I ordered right away, ran home and served the meal to my family. I knew these ribs were the best I had ever eaten. Really! I'm just a customer but I think it is very cool this company is owned by a local independant restaurant entrepreneur. I challange you to find better ribs anywhere in this area. Give PnP a chance to win you over! They have a new FtSmith location between Braums and Churches on Towson Ave.

Straight and simple: this is the best overall BBQ joint I've ever been to in my entire life…read more I am a Dallas native who comes to Fort Smith on occasion. I've tried Dallas BBQ, Fort Worth BBQ, and even Chinese BBQ. Who would have thought that Fort Smith BBQ would be on top. My experience: I came with my girlfriend and ordered catfish with ribs + okra and beans then for dessert an apple pie. I was happy that the okra was pipping hot and delicious. Great! Then I tried the catfish... Woah.. fresh, crispy, juicy catfish. Okay. Didn't expect it to be that good but whatever. Then I dipped it in the tarter sauce - okay. Now they must be kidding me. Even the tarter sauce was good. I loved the ribs, the sauce, everything! It was delicious! So what did you think I thought when I tried the Apple pie? 5/5 The people are great too

I'm a regular at this location. I also purchased food for my family for tomorrow to pick up as well…read moreas several plates for people that I work with who will be at work tomorrow. I am a bit shocked tonight to write this post... But this was the worst experience I have had at this Cracker Barrel or any Cracker Barrel in a long time maybe ever. The food was not on, and the service was not on. Sometimes you experience a little blip in one or the other area, but rarely both and not usually spectacularly poor in both ways. Blah and bland would be great terms to use. Just downright blah. And disappointing. To top it off, I purchased meals using my app or at least my rewards information. It appears that none of that information has been loaded onto my app, despite having purchased the meals to the tune of 800+ dollars 4+ days ago. When I inquired as a store, what could be done pretty much there were shoulder shrugs. I could've asked for a manager and maybe I should have just didn't have it in me to fiddle with it tonight. The follow up - aka, the next day... I picked up 47 take away meals and was pleased with the service and the food, etc. I am grateful they were there and open to help take care of us for dinner on Thanksgiving day. No to go silverware was provided - though I did ask.

I really didn't like Cracker Barrel The food was sub par…read more Not good at all. The tables are so close to each other it was uncomfortable. You have to wait a really long time for a table and you have nothing else to do but shop in their store. I guess that's what the experience is all about (?) The best part was the super friendly and helpful staff in the store area. They were all great. The wait staff, not so much.

This is a good little find. It has a lot of amazing fried food, pastries, and some grab and go…read morebreakfast. Not to mention the full convenience store. Was well worth the drop. The spicy meat pie and Boudin ball were amazing!

Hilltop travel center is a great place for a quick stop with clean options for restrooms and dining…read moreand lots of prepared food that can be purchased, including snacks, ice, and drink

Food and Service was awesome!! Try the burnt ends it unbelievably delicious. They have a drive up…read morewindow as well. The only negative is their parking lot has more holes than Swiss cheese

Family owned. Always a solid choice whether bbq, burger, or other entree. Love the catfish and…read morecrisp, fresh salads, too.