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    Warris Richard Walayat

    1.0 (1 review)

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    11 years ago

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    Priya Kunaseelan, M.D

    Priya Kunaseelan, M.D

    4.4(16 reviews)
    6.9 mi

    Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

    I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

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    Priya Kunaseelan, M.D
    Priya Kunaseelan, M.D - Dr Kunaseelan is amazing!  Office is nice clean and organized!

    Dr Kunaseelan is amazing! Office is nice clean and organized!

    Priya Kunaseelan, M.D

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    Erika Sanchez, MD - Erika Sanchez, M.D.

    Erika Sanchez, MD

    4.7(9 reviews)
    0.9 mi

    Hello Everyone, it is with heavy heart that I write this negative review for Pacific Eye Center in…read moreColton. Dr. Erika Saucedo is a kind person, and when I found her and decided she was the right person to do my cataract surgery, I was impressed by her bedside manner and her enthusiasm. I thought it would be quick and simple. My husband had surgery for two cataracts last year somewhere else, and he did well, so I was very excited to be able to see again, due to the fact I am now the only person to drive in my family. Well, unfortunately, the doctor did not explain that I had a stigmatism and needed a different lens that would have cost an additional $2000 dollars. No person mentioned this at any time. All my senior friends with stigmatism never had any of my problems. So after the surgery, I had it January 23, by May 17, my sight went from 20/30 to 20/50 and it is getting worse and worse. I now can not see to drive or to read or to watch TV with subtitles, etc. etc. etc. I spoke to the doctor and she sent me to a Laser surgeon to pay $2200 out of pocket for correction, but I asked her to bill my medical for "medical surgery necessity" because the laser place expects me to pay out of pocket and then get reimbursed. I called the manager of the company to speak to her about the issue, and to ask that the medical surgery information be sent to my insurance, due to the fact that this issue is not because of vanity, but medical necessity for sight. She never returned my calls. After another month, I called and made an appointment with the doctor to meet to discuss. The manager never showed up or participated in any of these meetings. I have waited another 3 weeks and finally last week, I heard from the manager stating that she would submit the paperwork. Again nothing done. I am very dissatisfied with the organization, the doctor is sweet and kind, but the manager is very incompetent and should be replaced by someone with logic, responsibility and functionality. Will update when something fixes the problem. Will now have to report organization and doctor to applicable Boards, BBBf and other places.

    THE best ophthalmologist in SoCal! Dr. Sanchez performed both of my cataract surgeries in December…read more2020. I am so pleased with the results almost 2 years later. She is energetic, knowledgeable, caring and personable - you won't find anyone better in a 100-mile radius. Highly recommended!

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    Erika Sanchez, MD
    Erika Sanchez, MD - OR

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    Erika Sanchez, MD

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    Warris Richard Walayat - physicians - Updated June 2026

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