Very friendly and prompt. The cleaner is very spacious…read moreinside and can hold a line because the amount of people coming in and out its crazy!. They popular. Clothes are done correctly and they make sure they ask for your expectations so they can satisfy them. Every time I walked in they were welcoming and you can pay at pick up. Press only for a suit and 2 dress shirts was $55.

I was charged for the cleaning of a dress at the price of a long coat, after I mentioned it the…read moreteller charged me more for the dress. I might as well stayed with the price of the long coat. I'm done!!

I walked in 30 minutes before closing to drop off a dress to be dry cleaned. The person working…read morelooked up, through their hands in the air in disgust and toiled their eyes, like I was interrupting them. The most UNwellcoming business I've ever been in. Will not ever return and will tell others about this encounter. If new business is not welcome then close and go home.

Very good customer service, an amazing, dry cleaning family on location. I was extremely pleased…read morewith their ironing Skills and attention to detail. Their hours Monday through Friday 9:30am-6pm Saturdays 9:30-3:00 Closed on Sundays

I have never navigated a laundromat before and was feeling so clueless and thankfully upon arrival,…read moreAlaya greeted me and was super helpful! This was such an efficient experience and I really appreciate her kindness! Will definitely be back!!

Visited the Battlefield location and had the most excellent experience. We just moved from…read moreMinnesota to VA and with our moving truck delayed another 1-2 weeks, we were in dire need of laundry to be washed. The attendant was an absolute gem, Faris is his name. He graciously assisted me with how to purchase detergent and softener, how to download and run the app, and how to run the machines. I noted as people came in and out, he greeted them so warmly and truly managed this facility as an owner could only dream. The facility itself and machines were exceptionally clean, well lit, and safe. 10/10 recommend!!! He advised me that I could have even dropped off my laundry to pick back up which is a service I've never experienced. Not too often that doing laundry is enjoyable, but this was great!

Amazing service! Laundry was completed sooner than i expected and returned smelling super fresh…read more Her folding made transfer easy and the door to door pick up and drop off makes it so worth it. Would highly recommend, prices pale in comparison to the quality of work & customer service. Definitely takes a load off!

I appreciate her cooperation for my allergy. She was very pleasant and did a great job. I would…read moredefinitely have her again.

I came across Big Steppers after a different cleaning company failed to show up for their scheduled…read moreappointment. Big Steppers was able to get a cleaner out that very same day, which was a huge lifesaver since I was on a time crunch with moving. They showed up on time and did quality work, paying extra attention to the areas of concern I discussed. Overall great service and reasonably priced. Would definitely reccomend and use again!

From the owner: Big Steppers a Cleaning Company offers meticulous in-home cleaning services throughout the state of…read moreVirginia. Regardless of where you are, we will come to you! Established in October 2021, we specialize in comprehensive housekeeping tasks, ensuring a sparkling clean home from top to bottom. Our services include dusting, mopping, vacuuming, window cleaning, dishwashing, light laundry, and countertop sanitization, leaving your space feeling fresh and rejuvenated.

Time to wash the comforter and found this little gem to use for this purpose. Not your typical coin…read moreop, extremely clean, reasonably priced and staff was friendly and very helpful with recommendation of best machines to use. They have 2, 4, and 6 load capacity washers with prices ranges based on needs (also varies with setting if going between light or heavy launder requirements). Went late morning and was not too busy, the 4 load capacity washers were all in use so I had to use a 6 which was more suited to what I had brought anyhow. Highly recommended and will be back for future use.

I come here when I have multiple loads to knock out all at once. I tend to come here midweek…read morebecause the weekends can be extremely packed, especially on Sunday. My last visit, I went on a Wednesday and it was pretty empty. The two ladies who were here were cleaning the laundromat, making sure there wasn't dust anywhere including the game machine in the front. They were also wiping down the folding tables and seating area. They're very attentive to cleanliness. I mean it is a laundromat, right? lol They also have folding services for those that don't want to fold their clothes. They do a phenomenal job with that as well. If you need change for smaller bills, laundry bags, laundry detergent, softener, and bleach, they have it. It's my go to laundromat. Restrooms are in the back, but you must ask for them to unlock the door.

Have had multiple items become damaged, whites become dull/pink, and heavy wear / pilling on items…read moreI've washed myself without issues. However, they do wash and fold your laundry.

They lie are dryer is not working going on 3 week they said no work order was put the one said yes…read morewe olny have one washer and one dryer in are condo hate this place the need to be close