The wash tore off the rear window on my 2025 Silverado with a premium Leer cap. I filled out an…read moreincident report and didn't hear from them for a week so I stopped in and the general manager was rude and said they would not fix it. I had unlimited monthly plans with them on 2 vehicles, cancelled both. Tommy wash is opening soon across the street and the guy that owns the leer cap dealer told me that he gets repairs paid for by Tommy Wash all the time so that's where I'll be going.

The manager, Quinn here is rude. i filled out an incident report twice and never received a call…read more very poor customer service. recently i went through, 2 scratches on my windshield when I pulled out I know they wete not there as I noticed it mmediately. i went right bavk and Terry said none of their equipment would do that. His only solution was Do you want to cancel, when I sad yes he said "awesome"- ill be switxhing over to Tommy's. I've been unsatisfied with their washes and the damage to my vehicle for a long time.

The manager at this location has little man's disease. Total jerk also when the water starts…read morespraying on the car if they don't maintain their filters all that bad water and bacteria goes into your ventilation in your car. You can have serious health problems from that. I've noticed a lot of these locations That water smells terrible. Plus I have brand new car. It's never went through the wash. It didn't have one scratch on the car. Guess what? First wash this car wash scratched the hell out of the car. Do not go to this car wash if you don't want scratches on your car !!! they damaged my car.!!!!!!! Beware Beware beware beware beware beware Going too mister car wash at least when you have to deal with Management, they treat you with respect and dignity.

Sitting in the car wash and heard one of the machines hit my car. Ended up checking my exterior to…read morefind a significant gash in the front. Do not use this car wash unless you want damage to your vehicle, I guess.

Reed was had great communication, fair rate, and great service with a maintenance detail of my SUV…read more Plus he traveled to me. I would recommend and request again.

From the owner: We offer a range of flexible services to achieve all of your detailing needs all while bringing…read moreeverything straight to your doorstep. After getting a look at your vehicle we’ll address what services should be provided and get started!

we've been bring our vehicles to Integrity for oil changes almost exclusively for the last 8 years…read moreor so and they have been so consistent with their detail. One of our vehicles runs hot and tends to burn through oil quicker than it should and they're always happy to top it off for us. With every oil change there's always a coupon for a free car wash but even without that it's still our first choice to wash and vacuum the van because the suction is always the best out of the local car washes (even the chain ones aren't as good). long story short, we are happy to support this locally AND family owned business!

Great service! Love the monthly plan, so easy and the vacuums have great suction power. Highly…read morerecommend.

I am a big Tommy's fan. Chain business that is consistent regardless of location. Pull in, welcomed…read morekindly, asked what service, always gets the works $22 and then asked if I want to join and then told my receipt has a QR code for a 30 day trial. Pay with card no cash and on my way. Navigate between the big red balls into the car Wash and watch the magic happen while I cill in neutral.

Nice car wash facility. Clean and modern. Drive through cashier is nice, but an option to use a…read moreself pay kiosk would be welcomed. Cashiers are friendly, and pretty quick. I've only been a few times but only once did they try to up-sell. Car wash is quick and efficient - the $7 wash does the trick for a quick clean. TONS of free vacuums - they do offer a detail kit for $3 at the vacuums, too. I appreciate how these vacuums are not running 24/7 - you push a button to turn them on. They have good suction power and they have good reach! I have been to some places where the vacuum hose doesn't reach to my back passenger doors very well and will rub against the door - I did not have this problem here. Long hoses with a very high arm make these very easy to maneuver and reach - i did not try to vacuum my cargo area, though. All in all a nice car wash facility!

They have a problem with the end of the line in the tire scrub area. I have a F150 that is bone…read morestock and for the last several weeks the scrubber grabs the front tires and the F150 stops moving and the belt is still moving vehicles behind me. If I wasn't fast to drop it in gear and move the vehicle behind would hit my truck. The second time it happened I went into the glass hiding place for the workers and told them of the problem and they said we know it needs to be fixed. Weeks later it still is not fixed and I have to drive through the dryer area. The vertical brushes in the same area have not been active for weeks. They need new management that is proactive when they have a problem. This location is sub-standard! Jenison and Grandville locations work just fine.

Confused on how a 16 dollar car wash doesn't get flower petals off my car. Not impressed by the…read morewash, but hey they have free vacuums!