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    Harmonie Aesthetics | Health | Wellness

    5.0 (1 review)
    Closed 11:00 am - 4:00 pm
    Updated 2 months ago

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    Nova Physician Wellness Center

    Nova Physician Wellness Center

    2.8
    (36 reviews)
    0.2 mi

    I have tried every weightloss program out there and had little to 0 success. I started my weight…read moreloss journey with Nova Physician Wellness Center at the end of Dec ( probably not the best time during holidays LOL) but Dr. Chaudhary and her team have made it possible. I am officially down 50lbs and the healthiest I've been in a long time. I still have more to go but I am extremely thankful for their ongoing help and support to achieve my goal! **Bonus** no contract and they accept most PPO plans

    Very disappointed with the administrative and customer service experience at NOVA. I recently…read morewaited over 30 minutes past my scheduled appointment time to be seen. There was no administrative staff present, and the NP appeared to be doing everything on her own while being triple booked. The entire experience felt extremely disorganized and unprofessional. I have also called multiple times this week to cancel an appointment and left several voicemails with no response. During one call, the representative hung up on me and acted as if they could not understand me, which was very frustrating. In addition, I am dealing with a serious billing error. My insurance was billed under BCBS-VA even though my coverage is through Blue Benefits Massachusetts and must be billed under BCBS-MD. The correct information, including the front and back of my insurance card, was provided at intake. As a result, I received a $200 bill stating the claim was denied due to improper submission. This is now the second administrative issue I have experienced with this practice. Access to healthcare is too important for repeated errors and poor communication. I hope the office corrects the claim and improves its administrative processes moving forward.

    Mandana Shafai, MD

    Mandana Shafai, MD

    3.4
    (30 reviews)
    0.2 mi

    Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

    I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

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    Mandana Shafai, MD
    Mandana Shafai, MD
    Mandana Shafai, MD

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    Harmonie Aesthetics | Health | Wellness - medicalspa - Updated July 2026

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