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    Washington Dulles Marriott Suites

    3.8 (86 reviews)
    Open Open 24 hours

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    TV in bedroom, no connection

    I went to the website to book and was transferred unknowingly to a 3rd party booking reservation.com, email from lodging.com and reservation ended up being thru price line. Used my cash app visa, instead of my bank card. Rep did name wrong and email wrong. Hotel could not find reservations paid 181.18. contacted hotel and cash app, they did not help hung up. MARRIOT STAFF WAS AMAZING !!!Hershel, Ahnwar, Fatima, Jeffery, Kenny and Judy. all tried to help. Including emailing me and returning calls. I had to rebook. Christine was able to find 2 reservations for me when I only needed 1. The Amazing Manager Shukri RESOLVED the double booking, was very patient and kind. I ended up extending my stay. The staff at this Marriott went far above what was necessary. the hotel itself I had a heating issues and tv connectivity, those were correctes I was given another room. All rooms were clean, roomy, had sleeper sofa, fridge etc. Bed slept wonderfully, I will be ordering the sheets from their website. The shower had great pressure with double shower heads. The breakfast was amazing Judy, the young lady hostess was very kind and attentive. I have mobility issues and she helped and made sure I had all I needed as well as the other guest. The food was the best I've ever had at a hotel. The restaurant staff kept food plentiful, hot and fresh.. I highly recommend this location and will be rebooking for the another weekend on a girl's trip..

    Desk phone didn't work.
    Jenna P.

    I'm in a quandary. Love: Location. Room size. Huge bathroom. Water pressure. Friendly people. Food options around it. Quiet! Not so great: Pricey internet. Was told that I come down ten minutes before I wanted to leave for airport. Did so and waited half an hour. The place is getting old.. inside out sheets, peeling wallpaper. Room darkening curtains don't meet. No restaurant.

    Crack in bathroom shower.

    Management refused to discount room rate after A/C shutdown in the middle of the night. Temp reached 80 degrees in the room. Took their engineer about 10mins to open and reset the unit (ie nothing I could have done to fix the problem). As the problem started in the middle of the night, didn't really comprehend why the room was so hot despite adjusting thermostat after waking up sweating a few times. Desk clerk was very friendly; manager (who never came out of the office) offered a free breakfast... This used to be a favorite spot to stay. It has really declined. Even the huge ice machine on my floor wasn't working...

    Roger T.

    Great hotel! Located next to a strip mall with plenty of food options. The staff are excellent from the front desk to the Suttle driver. BTW, free 24/7 Suttle service from the airport

    Sharon T.

    Booked this property for an event being held there. Check in process was quick, and the front desk staff members were extremely pleasant. Got to my room, and everything looked great. That is until I pulled back the blanket and sheets on the bed. There were what appeared to be some sort of ink stains all over the sheets and pillows. I slept on top of the covers. Totally disappointed.

    Austin W.

    I really enjoyed my stay here! The convenience, cleanliness, and service has made my travel experience seamless. Not only is this a nice hotel, but it's conveniently located a few minutes from Dulles Airport. I took the shuttle service here, which is the way to go. It's free and it leaves the hotel every 15 minutes, so you don't have to wait long. Check-in was lightning fast. The only critique I have is for friendlier staff at check in. 2/3 women seemed quite pleasant. The lady that helped me seemed like she was unhappy to help and that I was a bother. Specifically, when I asked questions about the restaurant, fitness center, and if I could extend my stay. The room was very nice. I currently live in Las Vegas and upon arriving to D.C, I felt my soul leave my body as soon as I stepped into the cold tundra. My room was nice and warm and enabled an immediate de-thaw. The room was clean with a modern touch. The shower was perfect after a long day of travel and I was pleasantly surprised with the access to Netflix on the 55" TV (estimate). The fitness center has everything you need. The equipment is all new and in good condition. There are 3 ellipticals, 5 treadmills, dumbbells up to 50lbs, two cardio bikes, two leg machines, exercise balls, and an area with mats for stretching/yoga. My only critique here is to get more dumbbells (up to 70-80lbs) so we can go beast mode in there! The room service was remarkable. The attendant on the phone was very nice and my food arrived within 15 minutes. Note: I fast all day and I'm a pretty big guy. So, I ordered the Bacon Cheeseburger, Rice Bowl with Double Chicken, and the Turkey BLT. I was afraid the portions would be small, but they were big and the food was delicious!!! Highly recommend. There is a laundry room just down the hall (at least on the third floor) with a card reader, which made doing laundry very easy. Overall, I highly recommend staying here. I will happily come back whenever I'm in town.

    Lily S.

    The reception staff is super helpful! I was surprised to hear no free wi-fi but they were more than happy to waive the fee for me for the duration of my stay if I signed up for the free Marriot Rewards program (I promised I would, but forgot to... oh well... still, my wi-fi was comped!) Then I found out I'd forgotten my charging cable, they were nice enough to tell me I can borrow a charging station from the bar at the lobby, that saved my life! I've got no complaint about the rooms except that every morning I got woken up by my upstairs neighbor coughing his lungs out. I don't know how soundproof the building is, but I blame my neighbor, lol. The location of this hotel is pretty good. Shopping, entertainment, and services are within walking distance. I recommend staying here!

    Adam D.

    Staff: Probably the nicest I've ever encountered at a Marriott. Each of the 5 nights I stayed here there was a staff member standing in the middle of the lobby just to greet guests. Rooms: Huge. Plenty of space. Room service: Get the burger. It was delicious. Breakfast: Decent, but not mind-blowing. Parking: Tons of it, but you may just have to walk a little bit if you don't go in the garage. Check-in/check-out: Hassle free. Location: A much better option than the Residence Inn or Courtyard 5 miles down the road in Chantilly. Here you're surrounded by nothing but chain restaurants, but same goes for Chantilly, and most of northern Virginia for that matter.

    King suite, room 1006

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    nice marriott. would come back. Like the lobby. Easy drive from airport. lots to do around the hotel.

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    This place is really nice. Close to shops restaurants movie theater and Dulles. Love staying here on my way out. Nicely appointed rooms.

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    Page 2 of 3

    Ask the Community - Washington Dulles Marriott Suites

    Review Highlights - Washington Dulles Marriott Suites

    Not only is this a nice hotel, but it's conveniently located a few minutes from Dulles Airport.

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    Hampton Inn & Suites Herndon-Reston - Guest room

    Hampton Inn & Suites Herndon-Reston

    (43 reviews)

    $$

    Great staff especially Sulma, wonderful stay. We were there for a week and the staff and rooms were…read moregreat. Breakfast was also wonderful!!

    I really don't know why I didn't stay here last year, when I was in this exact same area for the…read moreexat same trip. With taxes and fees included, each member of my party wound up paying roughly $220 per night. And when we made the booking, the price here was basically on par with the other hotel I was at previously, which is almost in the exact same location, but the Herndon-Reston Hampton Inn is orders of magnitude better, and I think I have found my go-to spot whenever work sends me back to this neck of the woods. There is nothing niche, or overtly different at this place you won't find in other sorts of hotels. It is very run of the mill in terms of what types of rooms you find, and I found the accomodations to be in fantastic shape, very clean and tidy, so definitely have to tip my hat to the hard working cleaning staff. The beds are comfy, and whatever water heater system they have here is outstanding, since it was basically instant even on upper floors. Plus the internet strength here is pretty good. And I generally really like their decor and aesthetics in this building. The ammenities, too, are ones you see across the board, but they just seem to be much more accessible and well organized. There is a gym and indoor pool, open well into the evening. The guest laundry room is incredibly useful for those of us staying beyond just a couple nights. There is a conference room available, and business center to cater to any printing or computer needs. And the in-house, self-checkout store has pretty much everything you need; snacks, drinks, grown-up-beverages, toiletries, laundry soap, first aid, etc. And in the morning, the complimentary breakfast is a very nice way to start the day. The couple things I found which really sets this place above others I've visited are the customer service and the location. The folks at the front counter were friendly and helpful in the extreme, especially Aidan, who was manning the desk in the evening. The area this hotel is located in I also count as a plus. While certainly not a scenic part of town, you have access to a very nice walking trail just outside the property. And there is also a complex of buildings across the street, a 5-10 minute walk, filled with fantastic little restaurants and an outstanding brewery. And it is a very quick and easy drive to get to the Dulles Airport, or onto the freeway. All in all, this place certainly has left a good impression. Any possible complaints I may have are just nitpicks. Though I would advise potential guests to be careful these days with all the construction going on around the premises, as it makes driving, parking, and walking on the sidewalks a bit difficult. But other than that, I'm giving this Hampton Inn the best review I can. Looking forward to my next stay.

    Hyatt Regency Reston - About to settle in

    Hyatt Regency Reston

    (197 reviews)

    $$$

    Pretty solid hotel stay. Rooms were clean and modern. In-house staff was friendly and helped guide…read moreus through the busy lobby area. Gym was probably the best hotel gym ive ever seen. Good on ya! Pool was nice, have dedicated staff in the area to assist with customers. The balcony off the pool area was great for a little afternoon sun

    I did not stay here as a guest but last night attended a large, catered event (A gala) and felt…read morecompelled to write about the lamentable food services here. Overall the hotel is beautifully decorated and impeccably clean. The support and service staff were friendly and welcoming; but, having attended such events before, I felt this business was woefully underprepared for the amount of guests in attendance. The area was cramped and crowded, full of people during cocktail hour so perhaps it was not the ideal venue for such an event. The rooms and hallways in which we were installed were very loud. The Hors d'oeuvres were elegantly arranged on small tables, but did not have much in the way of variety - sliced vegetables, hummus and babaganoush. For the open bar, options were limited. But what was REALLY terrible, was the food and service in the ballroom. I'm a vegetarian, and the plated option was a SINGLE roasted carrot on a bed of what was what I assume was hummus liberally doused with liquid smoke, 2-3 sliced brussels sprouts with the stems still on, and 3 cubes of baked sweet potato. It was hardly edible and would have served better as a side plate (versus a plated dinner) - not to mention the absolute lack of protein in the meal. Typically pasta dishes are served at events like this, which would have sufficed. Additionally, wine bottles were placed upon each table, but we sat in the ballroom for 2+ hours and never had our water glasses refilled. All in all, I would not recommend this venue for a large event as they seem ill prepared to adequately host large parties, and offer lamentable food options that are likely not worth the price. I can only imagine what the organization paid.

    Hyatt House Herndon/Reston - Breakfast Area

    Hyatt House Herndon/Reston

    (58 reviews)

    $$

    Stayed here a couple of years ago in the early fall and had a really good experience. The…read moretwo-bedroom suites are usually the way to go. I love a Hyatt House, generally, but I'm often impressed by some of the ones that sit in the middle of what seems like nowhere. This location is actually pretty legit. It's within five minutes of a number of dining spots in the area. This time I know, however, I was not impressed by my stay. When we arrive, the landscaping team was cleaning up the front area and they were blowing leaves and rocks and things right at the car and didn't really give us time to even pass by to go inside the building. We hopped out the car. They stopped for a split second, and they immediately got right back to business. We got hit by little pieces of tiny rock, dust, and leaves. Anyway, check in was fine. The young woman at the front desk was nice at check-in. However, she wasn't nice later. Later, I called down to request a blanket and pillow because we were missing a few items from our room. She didn't answer my call at first. But she called me back like 10 minutes later. When she called back, midway through explaining what I needed, she rudely interrupted me while I was making my request and said, "you actually do have blankets and a pillow. They're in your closet." Actually, tho? Girl... I informed her that we'd check that there were no blankets. After a very long pause, she said, "well you can come down here and get them." Now, hear me out, I know I was not at a five star hotel. However, I also know I did not book a Rodeway Inn. And I've stayed at many a HH and never had the front desk not even offer to bring something up, especially they'd forgotten. 20 minutes later, I've just never had that experience. I ended up going down. Scarlett an hour and a half later, he got a call from the front desk. The same young woman was now accusing us of "stomping around." She informed us that they'd "received complaints" and then said nothing more. When I probed, she said the room below us said there was noise coming from upstairs that sounded like stomping. There was literally NO stomping happening and when I told her that, she said, " well is your child playing around or something?" Girl, bye. First of all, I'm very aware of what MY child is doing and if she had been jumping around or playing, I would've admitted that and corrected her. But maybe you're referring to the ONE sound that was made when we moved a chair that YOUR HOTEL had blocking the walkway in the living room area of the suite. When I told her my child was doing nothing and that we moved a chair like 15 minutes ago, I went for a long time before saying, "have a good night." Cleanliness: now, I always do my own bit of cleaning at hotels, especially when there are suites and bathtubs involved. The bathtub in our suite, it was very little cleaning must be done to that particular time regularly because there was so much hair that did not belong to anyone in our family along with obvious dirt that came up and pulled in the tub after I scrubbed. So disgusting. Overall, I can pretty confidently say that I would not stay here again. I really appreciate good service and cleanliness.

    My visit was brief. I arrived around 11:30 pm and was out the door for a flight at Dulles by 5:50…read moream. Check in was a little confusing as the door was locked and no one was at the desk. A couple in front of me tried banging on the door. I called instead, could hear the phone ringing, and then the night auditor arrived right after to unlock the door. I imagine he was busy doing tasks in the back, I'd assume from my past experience in the role. They were totally sold out that night, so the couple was turned away. There were two rooms left for me to pick from, and he let me decide, which was nice. I chose the quiet 4th floor room over the 1st floor option. The room was well-equipped, spacious, and comfortable. It was a bit dated, but for a literal place to crash for a few hours, it suited my needs just fine. The price was reasonable, at just over $100, as well.

    The Westin Reston Heights

    The Westin Reston Heights

    (131 reviews)

    $$

    I dropped into town for a memorial service and everything went well. Parking was plentiful and…read moreeasy. The garage made for easy work of getiing stuff out of the car, up the elevator and into the hotel in a few shot steps that were covered d from the elements. All of my preferences were met, and although the hotel sits off the highway I was able to sleep peacefully - the building is well made and very quiet. The restaurant was really good albeit the service was painfully slow. We had appetizers, meals, drinks and everything was very good and hot. I highly recommend the flatbread pizza. I could literally eat that bread all day long. We ate well and laughed much but unfortunately didn't take photos. My room was clean, perfect, the A/C worked well and although the outside air quality was the pits because of the Canadian wildfires, the hotel air quality had me breathing just fine. Now, one step out the doors and you were tasting it! I will definitely come back!

    Nothing to write home about. Service was terrible except for the restaurant. However, restaurant…read morehas a VERY limited menu. It's basically a bar with a few food items. I want to emphasize that the front desk service is terrible. Upon arrival was not even greeted by the woman at the front desk who has a hijab on and a mask covering so that I could not hear her. While I understand cultural sensitivity and people right to worship, the face mask was a covid style mask. I could not understand what she was asking or saying and she became frustrated with me, as if I was the one who was trying to be impolite. Fast forward, upon check out they had an issue with their card machine causing my card to decline (I know because I used it 30 minutes later at a store) and the front desk clerk became annoyed with me, turning the monitor all the way around on the desk to show me that it said "requires referral". I said, "ok what does that mean?" She said, "I don't know, but you still owe $xx.xx dollars." Like really? This is customer service these days. I have no problem paying for my own, but don't be nasty about it. Anyway, again, it's ok. Doesn't match the Marriott category it's in. I would say it more matches a Holiday Inn than a "premier" hotel.

    Comfort Inn Herndon-Reston - Beds.

    Comfort Inn Herndon-Reston

    (29 reviews)

    $$

    The front door has a handicap operator on it and the doors open nicely and smoothly. Glad it works…read more Someone keeps a battery in there I am sure! Good job! The front lobby looks nice. Nice furniture. New floor. The first room I got put in smelled like mildew. So he got me a different room. This one is fine. It's adequate. The credit card machine charged me for someone else's charge. He says he cancelled it. My credit card showed the charge. So that's something I am going to need to track and follow up on. I like the water in the lobby with the lemons in it. The bathroom door in my room is gross and needs to be scrubbed down and sanitized. The bed mattresses need to be rotated. The ice bucket has water in it so I am trying to drain that out. Laundry on the second floor. The public bathroom for folks checking in who really need to use a bathroom has so much toilet paper smooshed in it that I couldn't use it. Gross. The back door didn't want to close. Or lock. I don't like being in a hotel when the doors that should be locked don't close or lock. We will see how this one goes. Will update the review now and then until I check out. Hope breakfast is good !

    Room and lobby were generally very clean. Bathroom was clean and in very good condition, so it's…read morenot a bad place to sleep I observed something that looked like plastic peeling off the surface of the waffle maker. I'm assuming it's the nonstick surface deteriorating. Previous waffle was cooked on and could not be removed. Ice water in the lobby with lemons or oranges is a nice touch. Advertised breakfast until 10:00. By 9:45 they were out of sausage, eggs, orange juice, apple juice, and coffee.

    Washington Dulles Marriott Suites - hotels - Updated August 2026

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