I had an issue with a broken locking latch on my home treadmill that needed repair. The treadmill was a discontinued model that was otherwise in good working order. I sent an online service request to Washington Fitness Services, who replied promptly saying they could help, but also advising that the repair was minor with brief instructions on what was needed to be done if I wanted to attempt the repair myself. They even sent me a link to a source where I could buy the part I needed, which was not easy to locate otherwise since the treadmill model I have is no longer being manufactured. I opted to have WFS perform the repair, and Dale was more than fair in charging us a reasonable fee for doing the repair. I was most pleased with his responsiveness and his genuine desire to help solve the problem, even though it wasn't exactly a large or complicated job. Nevertheless, the service, trust, and responsiveness Dale exhibited was worthy of a very positive review! read more

Dale is a treadmill godsend! He talked me through recalibrating the incline on my treadmill via phone and didn't even charge me. If I ever have bigger fitness equipment repair needs, I will absolutely call Dale and happily pay. Integrity, friendliness, helpfulness: That's Dale. read more

I was having ongoing issues with the belt on my NordicTrack Commercial X22i treadmill and reached out to Dale at Washington Fitness. He responded quickly, explained that this was a common issue with NordicTrack machines, and clearly walked me through why it was happening. He quoted me a fair price for the replacement and service call -- even though I'm in Olympia and he's based in Seattle. We scheduled a time, and he arrived exactly as planned. Dale got right to work, replaced the belt efficiently, and took the time to explain how I can better maintain the treadmill going forward to prevent future issues. It's been about 2 1/2 months now, and my treadmill is running like new. I really appreciate his professionalism, knowledge, and straightforward communication. Highly recommend! read more

Washington Fitness Services - Nordictrack treadmill - Fitness/Exercise Equipment Near Me

I appreciate the fact that the owner was responsive and used the yelp chat feature to discuss details further. In fact he was able to help me diagnose and solve the problem myself. Definitely will call again if future problems arise to service my treadmill. read more

I can't recommend Dale at Washington Fitness enough! My elliptical was damaged by movers, and after three other technicians tried and failed to repair it, I was starting to lose hope. Dale came out, quickly diagnosed the real issue, and fixed it with precision. He's clearly very knowledgeable and extremely skilled at what he does. On top of that, he was honest, thorough, and kept in great communication--always prompt with texts and emails, which made scheduling easy. It's rare to find someone this smart, reliable, and professional. If you need fitness equipment repaired, Dale is the person to call! read more

This may not matter to you but in case it does--I asked Dale to wear a mask while in the house, and he angrily refused. I clarified that it wasn't political and was because my husband is very ill and waiting for a lung transplant (and it's flu season). He told me he's "sick of all this shit" and stormed out. It was unsettling. He also mentioned several times that he has never worked on our Proform machine before, but he's been to our house previously to work on the exact same one... I wish I would have called it based on this rather and saved myself receiving his anger. read more

Dale came out the same day we contacted him and quickly fixed our elliptical. Would certainly recommend!

So glad we found Dale. He came out to help us with our new-to-us used treadmill, and we were very impressed! He knows his trade, he was on time, worked fast, friendly and, most of all it felt he was out to help us not to make a buck. So many things in the world today are all about the upsell with Dale it's obvious that he takes pride in helping people and doing a good job. Definitely keeping his number in case we need him again! read more

Washington Fitness Services - Our treadmill all set up and ready to go! Thanks Dale! - Fitness/Exercise Equipment Near Me

DALE was EXCELLENT SUPER helpful and responsive we greatly appreciate the repair in a fair price

Showed up when he said, fixed the problem, best of all he's a skier . Did the work for the quoted amount. Stayed me a lot of money. Was also very pleasant man read more

Dale quickly diagnosed the issue with my machine and explained everything clearly, providing a fair and transparent quote before proceeding. He was punctual, professional, and extremely knowledgeable! Highly recommend Dale for anyone needing treadmill repairs! read more

Dale came quickly to my home on Capitol Hill to repair a Nautilus eliptical bike that had lost the resistance. He troubleshooted and found the issue and resolved in within an hour or so. A wealth of knowledge, good pricing and trustworthy. read more

Dale was fantastic to work with. I needed to replace the mylar and belt on my aging treadmill. Dale ordered the parts and charged me a really good rate to do the repair. He was prompt, friendly, and pleasant to have over. As he explained the repair to me, I could tell he definitely knew his stuff. I would definitely recommend him to anyone else that needs work done on a treadmill. Great job Dale! read more

I emailed Dale and told him about my treadmill repair that went awry. And, believe or not, the guy got right back to me! He came out to the house and installed the new deck and and tread and reassembled it for us. I threw him a curveball because the new deck was not predrilled and that did not phase him. Knocked it out of the park. If you need fitness equipment help call Dale! read more

Very good experience. Fast response, quick appointment. Explained everything thoroughly. Ordered parts and came back to repair shortly thereafter. Couldn't ask for anything more. Great experience. read more

Dale was amazing! He helped me find the right part for my spin bike and told me details on to repair it on my own since he knew it would be an easy fix. Honest, helpful and reliable - he was a wonderful consultant and I would trust him with my next repair. Thanks for your help, Dale! read more

This is a review from 4 months ago. I'm so pleased with how things turned out I've had a reminder on my desk since then and have refused to take it off until I write this review! I had called a bunch of places trying to get the clunk/knock in my elliptical fixed - all the other ones seemed pretty shady and had bad reviews, I didn't get any feeling that they'd solve my problem even after paying the $80 for just a visit. When I called Washington-fitness it was a totally different story. The person on the phone was friendly, listened to me describe what was going wrong. He explained that he could come out but he's almost certain from my description that this was a bad flywheel and those were pretty easy to replace for someone moderately handy. I just happen to be moderately handy so he described what was going on, all about the lifetime of bearings, etc. I then ordered the part, downloaded the instructions, and replaced my flywheel leaving me with a fully functional and quiet machine. They gave me the information and the confidence to get my machine fixed, and saved me money on actual service. Thank you! read more

If I could give Dale 10 stars, I would! Our ancient NordicTrack treadmill died recently, and after reading the positive reviews here I sent a note to Dale. He responded promptly and came out to our house later that day to check it out. He diagnosed the problem, gave me the honest assessment that his fix might not be able to truly fix it, and sent me an estimate for the part and labor. We decided to take a chance and order the replacement part, as it still seemed cheaper than a new treadmill. Dale came out to our house again once the part had arrived, at 6pm on a weeknight in order to accommodate our work schedules, worked on the fix for about an hour, only to discover that his initial assessment was correct and while it now technically works, it doesn't work well. I told him it was unlikely we'd be using it in its current working form and he could take the part that he'd ordered and installed back with him for future use. He preferred not to mess with it again and left it in our machine. When I asked how much I owed him he said he didn't want to charge for a treadmill that doesn't work. I offered to at least pay for his time and work, but he declined. So after 2 trips to our house North of Seattle, over an hour of total labor, and the cost to order the part, he made $0 from me. I still can't quite get over how generous he was. If you need a treadmill service, do not look any further than Dale at Washington Fitness Services! Thank you, Dale!! read more

Dale and his business deserve more than 5 starts. He went way way beyond my expectations from the initial engagement to the actual repair. He was really responsive and accommodating when scheduling an appointment. Also the quote was very reasonable and competitive comparing to other service providers I talked to. The actual repair was smooth and went really well. Dale is definitely honest and provides great customer service. This is the only company I will use for servicing or repairing my fitness equipment going forward. read more

Dale was punctual, friendly, and professional. He was very helpful over the phone as I was setting the appointment up, doing a little trouble-shooting to get an idea of what the problem with my treadmill might be. When he arrived, he quickly diagnosed and repaired the problem (I did happen to already have a replacement motor), and the whole thing lasted about 45 minutes. Very glad to have a reliable technician to call from now on! read more

I have an ancient Tunturi recumbent bicycle which had failed to give any pedal resistance. Dale listened over the phone, and suggested I send him a couple of photos of what I thought might be the problem. He diagnosed the problem over the phone, a broken tension assemply and tension clamp. He directed me to a replacement parts store on-line, and once the parts were here, he came on time and reassembled the bike. It was a very complicated puzzle, since I had taken it apart, and wasn't sure where the parts came from. He showed tremendous expertise and patience, adjusted the tension and belts, and put the old bike together. It now functions like new. He only charged me for a house-call, a very fair price. Dick M. read more

Dale is the man.. he trouble shot the problem over the phone no charge and saved me time and money in the process. If I need anyone to come out and service it... it will be him. read more

Dale responded to my request the same day, came out hours later, fixed my treadmill, didn't try to rip me off, and followed up within the same week to make sure things were working well. Thanks Dale! read more

I couldn't be happier to find Washington Fitness Services. We have a Nordic Track Runner Flex treadmill. We needed to have two fans, the electrical chip for the console (this treadmills console raises and lowers as needed) replaced, new nuts and bolts replaced + lubricant to stop the squeaking. I was fortunate enough to order the replacement parts before our warranty ended. Dale scheduled his repair date after a few specific questions. He was on time and watched his time for billing. The fee charged was as expected. Dale was professional and wore his kindness on the sleeve. I highly recommend this company for you home gym repairs! read more

I have a NordicTrack treadmill that had a broken belt adjustment screw. After going to their website and submitting a contact request Dale immediately contacted me and scheduled a service call. He was excellent in his explanations of the issue and solution. He realigned the belt and also gave me some tips on machine maintenance. Overall, a very positive experience. 10/10 will recommend! Thanks Dale! read more

Dale was super fast to respond and get an appointment set up, and he showed up early (extra bonus!) He did a great job re-assembling and troubleshooting our treadmill after an amateur "take apart" and move. It is up and running again and we are happy as heck to be running and going nowhere again! read more

My treadmill broke, and I asked these guys for help. Dale responded quickly, and let me know the parts I needed were discontinued. Too bad for me, but Dales response was informative and helpful, and all for free since he didn't actually enact a repair. I appreciate the help! read more

Dale was prompt (early actually), friendly, and knowledgeable. He replaced the belt on our LifeFitness treadmill in less than an hour and charged a reasonable rate. If you don't want to deal with the hassle yourself, call Dale. He's an honest guy running an honest business. read more

The other day I decided to fire up an old treadmill that had been gathering dust in our basement for several years. It ran for about a second then popped up an error code. After doing a search for treadmill repair companies I came across Washington Fitness Services. I called and spoke with the owner, and asked for his opinion about whether it was worth trying to fix it. He spent about half an hour on the phone with me, walking me through diagnostics that I didn't even know existed on the treadmill. He identified the part I'd most likely need, looked it up online, and told me the part number, price, and place I could buy one. He reassured me that if I decided to buy the part it was something I could probably replace myself. He also recommended against fixing it, since one can buy a fully functional used treadmill for less than the cost of the part. Total cost for all his help and advice: zero. Throughout our phone call, his deep knowledge of treadmills was clear: he instantly knew, off the top of his head, all about my 15-year-old model and was able to diagnose the problem all by phone. And he made two separate recommendations -- either fix it myself or sell it for parts and buy a cheaper replacement -- neither of which would bring him any business. I think that speaks volumes about how honest and ethical this guy is. If I ever have a treadmill that needs repairing (and is worth repairing) I'll definitely use Washington Fitness Services. read more

Needed our treadmill serviced after moving it during a long home remodel. Dale was on time and very thorough. He even taught us how to clean the treadmill going forward. I would use Dale again and absolutely recommend him. read more

Dale came out and serviced my older treadmill, it's working wonderfully and he was very communicative and straightforward about the work he would do, cost, and what time he would be at my house. Highly recommend! read more

Dale at Washington Fitness is wonderful. He has serviced my Pro Form elliptical over the past 2 years. He has always done a wonderful job, is very friendly and transparent in what he's doing. My machine has been giving us quite a headache lately and he's been great about coming by as many times as needed. Thank you! read more