Stock on items seems low. And they don't seem to give…read moreaccurate answers about that over the phone

I've been a loyal Big 5 customer for years, in California and now in Washington. At the Redmond…read moreStore. During this visit, I was browsing for cycling shorts and looking around other sections of the store--like I usually do when I shop for outdoor or camping gear. As I walked near the kayaks, an employee named Chad suddenly shouted across the store, "Are you OK?" in a loud, almost accusatory tone. I wasn't sure if he was speaking to me, but when I asked, he said yes. It made me feel like I was being watched suspiciously, even though I was simply browsing. When I went to the register, I mentioned that his tone had startled me. Instead of apologizing, he just nodded and made a "hmm, hmm, hmm" sound while looking away--completely dismissive and unkind. There was no "sorry," no acknowledgment, and when I paid, he didn't even say "thank you" or show the slightest courtesy. Immediately after, I saw him speak to another customer with a big smile and a polite tone. The difference in how he treated us was obvious and upsetting.

Stopped by to check out the shoes. They didn't have what I needed at the time, but they do offer a…read morevariety of sports products. There was plenty of parking out front, and the staff was approachable and friendly.

Staff was rude and dismissive. One guy was supposed to be helping me find a few items when someone…read moreelse came up to ask for his help, and he just left me in the dust when he was supposed to be helping me first. The other person, whom I then sought for help, basically gestured vaguely in the area where a few items were supposed to be instead of actually helping me find what I needed. Staff sucks. Don't shop here.

This place is a hidden gem. If you play sports or have kids that play sports, you need to know…read moreabout this place. While they seem to dedicate a majority to baseball/softball, they have some soccer and football gear. Risan also provides meeting areas for sports teams and they also provide a uniform service for sports teams. While this place is not the biggest and the inventory is not online the service here is fantastic, The staff is knowledgeable and always willing to help. If you are looking for a piece of equipment, call Risan or stop in and check it out.

Ive been to Risan several times over the past couple months for our select baseball team to pick up…read moregear and uniforms. Our go to person we've been ordering from is Kristin, but I've been in and received help from Ryan and multiple different folks. All are welcoming and helpful. I wish I would have known about Risan a couple seasons back when we were having trouble finding cleats. They had a TON of options, same goes for bats ( they even had the Fire bat which was one of my son's top asked for bday items). There was a day recently where Kristin was not in, and I was able to still get a response from her via email and her coworker even text her to get a response. The team at Risan cares about their customers and that's rare to find nowadays. Every time I've been in I see someone else there getting great service, and you can tell they've had some relationships with local schools and teams for years and years. I also like that they're able to do small batch orders. We were considering doing a dozen hats for parents and Kristin was more than happy to get quotes for me. Next time we need any baseball gear for the team or just my son, we'll be hitting up Risan. Highly recommend for baseball gear in Kirkland/Redmond/Sammamish.

I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

Pretty great shop if you are a beginner at winter sports. They helped us get sized for ski gear…read more You can find used ski gear and also rent it here as well. I was able to find pretty affordable ski pants too. They have a good selection. The people working here are pretty friendly. They helped me expand my ski boots with this ski warmer and it helped a lot in terms of comfort with skiing. They also gave me more tips on how to prevent my legs from being bruised because of the tightness of the ski boots.

Probably should have done some research ahead of time to see that they don't carry equipment for…read moreall sports, really mostly ski and snowboarding, which I know is in their name. They have a few other sports, but were specifically looking for hockey gear which they don't have at this location. Their parking lot is small and was full so even after circling the block several times, we couldn't find a spot, and ended up parking in the garage at the Schoolhouse District across the street, and then shortly after perusing the store, ended up heading to a different Play it Again Sports Location. Now I know!

Refreshing to say the least. I was ready to give up after having made at least six calls to many…read moredifferent stores and websites, until Patty on 4th Ave., So. in SEATTLE answered the phone. Fortunately, while I was allowed to hold, she went to extra mile, through a couple of their different departments and found what I was looking for. Patty then got back to me on the following week to tell me the item had been sent to me as requested, which arrived today.

I think it's a great ideal!! I enjoy the wilderness, as well I love bow and rifle hunting...read more

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I was looking for a sleeping bag for my annual forage trips. The person I asked to help me choose a…read moresleeping bag was not helpful at all. He did not ask me any questions, so I had to tell him my budget, what is the feature of the sleeping bag I am looking for. He did not have any recommendations for me. All he told me was what is the regular price range of sleeping bags, and yes or no to my questions. He did not tell me his name nor, did he leave me without asking me anything else I can do for you? This staff is not a sleeping bag sales expert nor knowledgeable at all. Very bad shopping experience. I was looking for my lifetime gear for the next 10 to 20 years. This shopping experience ruined my day. I do not go back to this store for shopping again.

I have to say what a great collection of staff you have there. Everyone is so friendly, helpful and…read moreseemingly extremely knowledgeable about the business. I've watched them work and they are always busy, friendly with each other and helpful to their fellow employees. I have nothing but good things to say about Venny, Will, Dana, Abby, Thane and others. It's just a pleasure doing business with Edge and Spoke.

Given there isn't a skilled race ski tuner in Portland, I learned about Edge and Spoke from many of…read moremy racing friends. I was excited to get them done on the day I was attending a party on Vashon Island. Unfortunately, when we arrived, we learned the tuning machine was being repaired. So, that meant I'd have to leave them and return the next weekend to pick them up. I wasn't happy with having to make a second 7 hour drive in one day. Thankfully, these guys do quality work. Full race tunes on 4 pairs of skis were perfect. But, the best part was the binding tech. He discovered mistakes in my setup that resulted in a broken shoulder this Summer. I'm so happy to learn of that and to feel confident in my binding/boot interchange again. I highly recommend.

Owner was quite rude, saying his son played ball so he knew everything. Tried to gaslight me into…read morebelieving composite wood bats don't exist. Charged $65 for a restringing of my 1B mitt and strings broke with 2 months of use. Don't recommend

I have been coming to see Jim and his baseball and now softball gear foe more years thank I care to…read moreadmit. Jim is always the guy that greets you at the door with a warm welcome. His customer service is impeccable, and his knowledge of the game amazes me. While I might be able to save a dollar or two on a website, I know that I am money ahead by coming here. His son does on-site glove repair and restoration. His selection of mitts is second to none and he knows each and every one. If you buy a mitt from Misho, Jim will personally start the break in process in his shop with the old fashioned wooden mallet and hammer. Jim is always willing to help out the community and his customers. This is and will always be my go-to place for baseball and softball gear.

Walked in an was immediately offered assistance. Had just come from a bad experience at another…read morerunning store nearby. They were able to help me find the shoes I needed. Great experience overall.

Been struggling with toe joint pain and knew I had to get to Super Jock 'n Jill. The most helpful…read moreand consistent staff over my 29 years of buying running shoes. Sean listened, pulled one shoe off the wall and that was the one! Solved my toe pain and educated me in the process. Thanks as always!