Took 3 watches for battery replacement, $15:ea. It was a quick friendly visit. I would definitely use them again.

Took a Buliva watch in for crown and stem replacement, after they became dislodged from watch. The watch was kweping time, without the crown and stem. After almost three months (jeweler waiting for oem parts after generic parts did not fit), I was told watch was repaired and working. It wasn't working. Took the watch in again and the battery was replaced. I was told the watch was working and again, it was not. Took the watch back today and told it probably needs a new movement, as the battery was replaced. Movement for this Bulova is expensive. They turned a beautiful watch into a bracelet. I googled if replacing a crown and stem could affect a movement and this is the answer, "Yes, replacing a stem and crown directly affects the watch's movement. If the wrong stem length or crown is installed, it can fail to engage the gears, grind down delicate internal parts, or allow moisture inside.". I would say they are okay for battery replacement maybe, but do no not have them do repairs. read more

Watch repairs for most any mechanical watch and batteries for quartz. Also quite a nice selection of both inexpensive and more expensive pre owned watches plus solid gold and precious stone jewelry at reasonable prices. Very helpful staff. read more

Walked in yesterday to get a battery replaced. The guy , miserable looking fellow, that worked immediately put out a negative vibe. The Middle East daggers in your eyes look. I asked if it was $10. He said " no, it's $15" " it must be a long time since you been here" I said about a year. He says " last year was $12" At that point I should have left but didn't unfortunately. I just wanted the battery changed. After he changed it he hands it to me I pay the absurd price and asks if I'd like my receipt. I say yes. As I proceeded out the door the jerk says "see you next year" I said let's hope your prices don't go up. He says I hope they go up to $20. This a-hole will never get my business again. He was this way because the old man, his father no doubt , wasn't there. The old man is the complete opposite of this contemptible pos. Don't go here. They don't appreciate your business. Maybe he'd be better off back in Cairo. read more

We've been using them for years for watch repairs, jewelry repairs always excellent work.

Andrew and Andy are the standard bearers for great service. Honest, reliable and knowledgeable. Thank you for fixing my ring. It never looked better. E. read more

Walked in for the first time. I was interested in a new citizen watch and needed a link for watch I already have. Upon walking in, nice shop, beautiful watches, RUDE person behind the counter. Not a hello, I'll be right with you. NOTHING. Being hes was working on a watch, I can understand, but me standing there for over 5 minutes and NOTHING, well I walked out. Theres many other watch replaces in North County. Also as I was standing some older lady steps right in front of me at the counter. I'm like wth.. She didn't care. I will never go back. First impressions are always the best source of service and he failed and so did the guy wandering around the back. read more

I have been coming here for years...they do a great job of keeping my watches going. Great prices for batteries and repairs. Have a nice selection of watches and lots of cool stuff. Store is decent size. Plenty of parking as it's located in busy strip mall. Great guys that work here...so happy they are close by. Very convenient. If you have a need...I highly recommend them. read more

I needed a few links from my watch to be taken out and Andrew was there to help me. He was so kind and professional. It took less than 5 minutes. I really appreciate the great customer service and the efficiency read more

The owner Alfie and his employees are absolutely awesome, the prices are incredibly reasonable the jewelry and watches are affordable and high quality with options to go up in material value and other increases of value if wanted, a great sales man and his adorable friendly and totally super vicious guard dog. Big shoutout to the jeweler getting my stuck ring off my finger. I appreciate yall read more

Just met the new appraiser Jack He was fast friendly and the best customer service of any watch repair shop I ever had I would highly highly recommend this to anyone looking for quality watch repair and jewelry selection! Thank you so much Jack read more

Always a great experience here! Great customer service and knowledge! From a simple battery replacement to a watch band link resizing, they are the best! I've had nothing but good experiences! Super reliable! read more

Recently the crystal fell out of my watch so I took it in. Andrew took the back cover off the watch, examined the movement and placed the crystal back for no charge. I noticed some jewelery in the display case and bought a gold chain and pendant for my wife. When I got home, I noticed the watch had stopped and would not run. I returned and Andrew said that it would need cleaning and service for $200 which was almost as much as the jewelery I bought. I mentioned he had replaced the crystal, cleaned and serviced my watch for under $100 a couple of years ago but he was adamant on the cost. Thinking back, it was sketchy that he removed the back to set the crystal. Very disappointed in this experience as I have previously bought a Seiko Beatles Wall clock and other products and services over the years. read more

Phenomenal service and knowledge. Some of the friendliest folks you will ever talk to. They buy and sell at great prices. Highly highly recommend!! read more

I received a $3.99 coupon for unlimited watch battery replacement. So, I opted to stop in and take in two of my watches: one cheap, rubber watch and one nicer, silver watch. Both batteries were replaced within 5 minutes and the coupon was honored. The shop is very clean and definitely lives up to its name: all different types of clocks line the walls and there are several glass cases filled with every kind of watch. Note: this is in the same plaza as Major Market and there is plenty of parking read more

Watch Outlet - Exquisite display table with a variety of watches - Watches Near Me - Escondido, California

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This is the ONLY place to go for a new battery - the young gentleman who does the work is excellent - can't praise enough and you might also find some gem you might want ?? read more

Disappointing! I ordered a watch at this retailer more than 2 weeks ago. He was supposed to order what I wanted. In the mean time, he decided to go on vacation and close his store. Now I have no watch, he took my deposit, and I don't know if he really ordered it or when I will receive it. Avoid this place---he is not responsible. read more

Fine, I guess, if you are purchasing a battery for a watch, however, I took a beautiful necklace to have it repaired after the chain had broken, and they took it before Christmas and said that they would have it fixed before Christmas. After going in to pick it up numerous times, they have said they couldn't find it, they said the owner had gone on vacation, they said it was probably locked in their safe and couldn't get it out,--many, many excuses. It is now January 17 and it is still missing. No apologies, no replacement, nothing. Would no longer recommend this place if you are leaving something valuable there... read more

I am actually unsure if any "work" is actually done in-store. They advertise that they can change batteries and crystals on the premises. They quote you a very good price and a very good turn-around time. After being promised that the "part" will come in in a few days, they then say that it will take two weeks. At this point, I asked for the watch back. Guess what? The watch was "mistakenly" sent to a repair company, even though they just told me that the "part" was on its way. One of the employees keep holding and wiping a watch (seemingly doing repairs), but if you look closely, no repair is being done. It is all for show. Given my experience with my watch being sent out for three instead of the two weeks they later promised (after promising a wait of "a few days"), it seems they have contracted with a third party company to do the repairs. Also, when I, finally, was called to pick up the watch, the quoted $30 was raised to $50+. I questioned this and they said it was tax! I said I have never heard of a $20 tax on a $30 tab. They then said because they changed the battery; to which I asked why they had to change the battery. They said because the watch was dead when I handed it to them. I denied this, because that is the truth. The watch was running when I dropped it off. I did not budge and they settled for the actual quote they gave me in the beginning of this nightmare transaction. My suggestion: look at your watch's brand's website. Chances are they won't charge for a new battery and, in my case, I would have paid the same $30 (with the assurance that the crystal actually came from the watch's original manufacturer). Besides, since this so-called "repair store" mails out your watch to the third-party repair shop, then you, yourself, can also do the same by mailing it to the actual manufacturer. The only reason I chose to go with them is because they advertised that they will repair in-store. That did not happen in my case; and I doubt it happens to other customers, as well. Never again. read more

The Time Piece Professionals! I decided to bring in a watch that I purchased in Korea a VERY long time ago and no one's been able to get it to work, I've taken it to three different watch places that were supposed to be "good" at what they do and still nothing... I bring it to these guys and Boom! Got it fixed and most importantly running. Oswaldo A. Got it right, this guy is like a magician. From minor to major repairs and batteries, these guys never disappoint. Needless to say, I highly recommend this place and will forever be bringing them all the time pieces that require a little tlc. Thanks Watch Outlet! read more

These guys are ok if all you want is a battery. After 3 days waiting for a call & repair quote for my watch (in for a minor repair to the band/clasp) and no phone call I called them to inquire, they said they had "not ordered the part yet", and told me they could sell me a new bracelet for $350. I reminded him all I needed was the $11 clasp spring. He told me it would be "another week or so". After 11 work days and no call I decided to just go in and get my watch and take it somewhere else for repair. After waiting in line for 20 minutes I asked for my watch back. They said "oh" the part had "just come in". $64 for an $11 spring ( he did install it). These guys seem bored and rude/arrogant, just going for quick money. Batteries? - no problem. Repairs of any kind? Go somewhere else... read more

These guys are awesome. They always are able to repair my watches and have a great selection. Keep up the great work guys!!$

So so happy with their service, came in with 4 watches, 3 needed batteries and 1 needed to be resized. Service was quick everything was done in about 20 mins and price wasn't too bad considering. They honored the Yelp coupon with no problem. There is plenty of parking as they are located in a large shopping center, and best part is they start working on the stuff right away. read more

I came in to have two watch batteries replaced and was greeted by the friendliest staff. They had my watch batteries replaced in less than five minutes and it was $20 total! read more

My go to for watch repair! Way, way, way less expensive than the place in the mall. Watch Putlet has helped me by replacing batteries (always fast and inexpensive) and replaced my wrist band. I am very happy with their quality of work, customer service, and pricing. I highly recommend Watch Outlet to anyone looking for service on their watch!! read more

Very nice guy was able to quickly change out the batteries on two of my watches today. Very reasonable price and a years warranty. I'll definitely come back when I have other watch repair needs. read more

Great new found location for watch battery replacement. Reasonably priced, quick service. We got a handful of our watch batteries replaced while waiting. Plus backed by a 1 year warranty. Will be back for any watch issues in the future. read more

Andrew is the man I brought in 2 watches he sized them and put new batteries in I was in and out in less than five minutes. This place is fast and friendly I would highly recommend anybody who needs watch or jewelry assistance read more

Fast, comprehensive service. Fixed my jewelry as I waited. Wife's happy and so am I. Thanks Andrew.

This is the ONLY place I get my watches repaired and batteries installed. These guys are very professional, speedy service and always friendly. I would highly recommend Watch Outlet in Escondido!! read more

So much more than just a "watch outlet"! I have been bringing these guys watches and clocks to repair and service for years. They are "timely" and surprisingly cheap! The shop has a cool new vibe now that they are carrying estate and other pieces of jewelry! There is almost always people waiting for them to open their doors in the morning! A+ read more

Husband took his watch back and I guess they smoothed it down but both visits we had to return. Too many returns with accessories that are very expensive. No more chances. Sorry! read more

Might be fine for buying watches and simple watch repairs, but my husband took a ring in for resizing. They said they send it out for sizing but they can do it. The stone in the ring is lapis lazuli, and the metal is silver. They only did a fair job on the resizing ( a little uneven), and the stone came back VERY dull. It doesn't even look good any more. The store did not offer a discount for the mess they made on the stone. The resizing cost $30, and in my opinion, the store should have offered a discounted price for messing up the stone. I would not recommend this place for ANY jewelry repair. Replace a battery or watchband, I'm sure they're fine. UPDATE: I did go back and they did make good on the messing up of the stone. I upgraded my star rating to 3 instead of 2. Andrew was very nice about correcting the mistake. read more

Ozzy is freaking amazing ! I had my ring sized and I walked out saying it was perfect and came in 3 different times to have it resized again and didn't even charge more or anything! He did it quick and was so sweet! I def recommend this place to anyone who wants their rings resized! It looks and fits perfect ! Thanks for dealing with me haha ! read more

Watch Outlet - Watches Near Me - Escondido, California

Great place to get a watch battery! Quick and efficient! The price was great, too!! I always come here for replacement of my watch batteries, since they put them in for you, too!!! read more

I have used their service a few times for battery replacement. They usually change it for you with a reasonable price and give you 1 year warranty. Great service. read more

Awesome store. They sell all kinds of clocks and watches. The name isnt deceiving either since the prices really are of an outlet. The two guys that are always there are also very friendly and helpful. Took in a watch to get the glass replaced and was pleasantly taken care of. The price was good for the repair. All they need is nutella to make it a great place. read more

I know through personal experiance that the owner and employees of the Watch Outlet do care about their customers and will go to any extent in order to not only make them happy but give them a very fair price as well. If honesty and Integrety with fair prices are important to you make sure to take your business to the Watch Outlet read more

Exceptional! They went above and beyond to serve. I came in with my grandfathers antique that he picked up when a local jewelry store went out of business. Then ended up wearing it for about 50 years. You'd expect a watch that had that much use would need a lot of service. They went above and beyond to give me the option to have this as an everyday timepiece. Thanks guys! read more

I left this place in AWE! This is my go-to place for any of my watch needs. But besides that, the Jeweler there is quite the artist! Last time I was there I got to talking with him, and he made me an amazing pendant for a necklace I gave to a friend. The craftsmanship and attention to detail was beyond any other jewelry I had ever seen. He even made his wife's engagement ring, and boy! what a lucky lady! This fella Ozzy even showed me some of his work on his Instagram @ozzythejeweler, his work is unmatched to any other. I would definitely recommend his gifts to anyone. read more

Watch Outlet - Handmade Apple pendant by the master jeweler Ozzy. Amazing work! - Watches Near Me - Escondido, California