Monica was amazing, and she and her staff were so helpful through the whole process. They helped us…read moredesign a custom ring based on an online design we liked, along with a custom necklace. Neither one was an easy ask, but they worked with us and made sure we got exactly what we wanted. Thank you so much, Monica!

I came to this store because my fiancé told me they did a good job on a repair to our daughter's…read morenecklace that had broken. I came in and waited to be helped as they were busy. I continued to wait while they finished up with other customers. While im waiting to be helped another customer comes in and is immediately helped, I mean the door didnt even close all the way before one of the associates came running to help her while I was still standing there. I walked out because clearly my race was an issue as I was next to be helped and was clearly ignored.

Very helpful. They fixed the rosaries for free and were very informative about the other work we…read morewanted done. Thanks for the help.

I have a watch that, while not high-end, has also be customized by a watchmaker who is no longer…read moreliving, and the model is not longer made my the manufacturer. So, no, Tim, your services are not worth more than the "replacement value" because the watch is literally irreplaceable, a unique piece. My interpretation is that ya'll are just too much snobby to work on anything other than a Rolex or an IWC. I'll go to someone who wants my business, thanks.

They've been in business over 35 years. AWESOME at what they do. They can repair any clock from a…read moresmall wristwatch to towerclocks. Highly recommend.

David the owner has been at it for a very long time. I think he trained the other Clock/watch guy…read morein town. At least he worked for David at Regulator. Great guy. Great results. He also does huge projects like School/ Church / and Courthouse clocks. He or his guys climb, wind, and set the Riley County courthouse clock every Monday morning. Much respect and thanks to David and his crew.

I had just received a really nice watch and needed it resized to my wrist. I looked up businesses…read morein Edmond and his shop popped up on my screen. I drove out there and was immediately greeted by such a nice guy and I thought I was just going to leave it there and pick up on a later date. He immediately started working on it and wanted to make sure the sizing was perfect before I left. I will definitely use him from now on with anything watch related. It was such a quick errand, and I was on my way to do other things. I can't thank you enough and I would highly recommend this business for anything watch related.

I've been going here for about a yr and this guy seems to know a lot and has very decent prices…read more I'll keep coming back.

Abby Jewelry is my go to store to get a battery for my watch. I went to the new store at 51st &…read moreSheridan. Beautiful store and the employee was very friendly and professional. I also purchased some earrings that was on sale. Thank you! Jacquelyn Simmons

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

What a wonderful experience I had at Riddle's Jewelry shop today! I took in a vintage Bulova…read moreAccutron watch to get a new battery. It's not an easy watch to put a battery in. Brandon was extremely patient and careful with replacing the battery. While Brandon was working I had a nice conversation with Jennifer. I mentioned to Jennifer I was selling the watch so she polished it and put it in a nice box. Brandon let me take some pictures of the inside of the watch while it was open. It is so nice to see such amazing customer service. I'll never go to another jewelry shop again. Thank you Jennifer and Brandon! Ten stars!!!!

My wedding ring is 25 years old and was beyond repair. I had lost diamonds and the prongs were…read moreloose. We looked everywhere for a proper jeweler who could fix it. Alhena completely remade my ring and it looks better than it ever did! It was done in 2 weeks and I could not be more pleased! She is an amazing jeweler and the entire staff is amazing!