I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Today I picked a plumber for life! After two other companies came out to look at my rockin' toilet…read moreand gave me huge estimates. I called Alex Betylin at Peach. He was recomended by a neighbor which is always preferable to searching online. He came, gave me an estimate which was a third of the other two, replaced the phlange on the toilet and was done. He was a really nice guy to boot! I couldn't have asked for any better service.

I had a prior excellent experience with Alex so called him when our kitchen faucet went kablooey…read more Admirable response time - within 24 hours of speaking with Alex, my new faucet was installed and my wife thought I was a hero. Thank you again, Alex! I'll always call Peach when I have plumbing issues.

Warranty Dispute Resolution:…read more I had a positive experience with this company in several areas. They did a great job during water mitigation, locating a leak, and installing my dishwasher. Their team was professional and capable, which is why this final issue was so disappointing. After they installed a new dual-flush toilet, one of the flush buttons was not working properly the same day. I notified them immediately and provided proof of the issue right away. Instead of standing behind the installation and addressing a problem that was present from day one, they treated it as if I was being dishonest and declined to resolve it under their warranty, instead their response was to up charge $485 me as another new full installation. So while their workmanship in other areas was good, and overpriced , their customer service and willingness to honor their work when a problem arose left me very disappointed. Paying $475 and being left with a partially functioning toilet after installation and no support is not the level of service I expected.

The quality of their work is 50%. That should tell you enough. They come right out they take your…read moremoney but only do a patch job.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Highly recommend! They fixed a hot water that a different company failed to properly repair. They…read morewere professional, prompt, courteous, fairly priced, and did an excellent job.

I have been using TK & Sons Plumbing for over 7 years now and they have never let us down. Garret…read moreand Craig are masters of their work that you know will get done the right way every time. They plumbed our new construction home several years ago and to date we have never had any issues with any of their work. I highly recommend this plumbing company for all your residential/commercial needs.

We had an emergency water leak at our home. Andrew arrived quickly, assessed the situation and made…read morethe necessary repairs. And, while the pipe glue was drying, helped us lay sod. That is the way to be a Paulding neighbor!!

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Updated 4/18/2015…read more Let's clarify this.. 1) Bruce did not mentioned to me the schedule all booked up for two weeks straight. Period. Bruce just said he couldn't send anyone to my place that same day I called. When I told him I did not need anyone to come that day, he suggested me to call Superior Plumbing. To a customer, it was presented as if no one wants her business. 2) customer service/ experience starts when a customer calls up a business. I did not make this rule, I have been in hospitality industry for a very long time, it stinks but we all have to deal with it. Oh and not whine about the ratings, my one star did not reduce the rating here. It was 4 before I shared my experience, and still 4 after I posted my review. Please do not try to discredit someone's review here, it is not cool.

I have used Melvin twice. Nobody works harder, and is more fair than this guy. Plus he is a…read moreveteran! He is super honest, gives a great price, and does fantastic work. The first time I hired him he had to changed out an entire toilet. The second time he came was on a weekend and installed almost 100 feet of gas line for my natural gas grill! He painted black pipe grey (to match the rest of the piping already at the meter), plus put everything back the way it was and cleaned up. Highly recommend!!!

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

BIG shout to Donnie for sending Joey out to me this morning!! We were having surges in our water…read morepressure and was super worried it was going to start damaging our appliances! He made sure we didn't do anything wrong and determined it was a bad prv!! Installed a new one so we're good to go!! Super fast and Joey was great! Ty so much!!!

From the owner: Allatoona Plumbing Puts the Customer First…read more Unlike many other plumbing companies, our plumbers put the customer first and will never give you a wide appointment window that eats up your entire day. Someone from our network of skilled plumbers will be at your door in 90 minutes or less and almost always have the job done the same day. Even major projects like a water or sewer line repair can be completed in as little as three days. Get your pipe problem fixed fast, contact Allatoona Plumbing now. Local & Family Owned, don’t fall for those companies that want you to sign up for some discounted program that allows them in your house to upsell you two times a year! Over 35 Years Experienced in Residential and Commercial. Your Local Lake Allatoona Plumber offering Same Day Service on most days! Excellence is Guaranteed!