We had an emergency water leak at our home. Andrew arrived quickly, assessed the situation and made…read morethe necessary repairs. And, while the pipe glue was drying, helped us lay sod. That is the way to be a Paulding neighbor!!

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

Very pricey for commercial service. They really laid into us as a small business that just started…read moreat this location. We should have used another company but the manager called these guys and they were super high. All in all they did the job and tattooed us a huge bill

To imply that the other firm did something against code or improper is really low. They actually…read moreidentified the leak (which was above ground at the connection) and showed it to me with the bubbles as opposed to your team that couldn't find it and just wanted to dig everything up for a ton of money. The way the generator line was installed was pulling sideways on the stack putting too much pressure on the connection over time. They went and got the correct pipe and fittings to bring the connection over further to eliminate the side pressure on the gas stack and thereby correct the problem. All done with correct materials and above ground.

I had a water leak in my basement and called Absolute Plumbing. It was late and yet Dan came out…read moreand assessed the problem and fixed the issue! He was very nice to work with and knew what to do to fix my leak. The receptionist was also so friendly and helpful! Thanks so much! Janet Ward

Incompetent Den of Thieves. They charged $750 to clear a drain that clogged the very next day and…read morerefused to return without an additional exorbitant charge. This is their "business model": try to charge over $1000 to snake a drain (we "negotiated" down to $750), then video the results and use it to pitch a $5000 dollar excavation job (that would destroy shrubs, not replace them, dig a trench, swap out a segment of pipe), even if all of that is not necessary to solve the problem. Take a look at the picture in this review, captured from their own video. They left the jobsite having cleared barely 1" inch (if that) of the 4" diameter pipe. That tiny black hole in the center is what they cleared, and all that junk above are roots that encroached into the pipe. Justin Connor, the technician, used a spade head to clear the tiny area but instead of changing the snake head to use a sawtooth root-cutter and clear more of the pipe following the video, he simply used the video to pitch the $5,000 job described above. When we talked to Justin's boss, somebody named Herman (last name not disclosed), they were completely dismissive, emphasizing they have no warranty; not one, single day. Avoid these guys like the plague. They are dishonest, incompetent thieves. The company appears to be owned by somebody named Tom Miller (ref: Georgia Sec. of State). ------------------------------------------- Update in response to owner Miller: "Once you have roots we stop"? Wouldn't it be ethical to inform customers of this practice before you take their money? "No ones [sic] sewer is worth a finger". What does that mean? These drains are not cleared by hand. Electrical snakes, their attachments and hydro-jetting are used. "There are a ton of things that we could use to remove the roots but in this case it wouldn't be cost effective." For whom? For YOU because it wouldn't enable you to take even MORE money from customers? "faking outage [sic]"? Nothing fake about it, Mr. Miller. How would you feel if a (presumed) professional took $750 out of your pocket and his "solution" failed the next day? "Hope someone else is able to service you." Someone else WAS able to do the job - clearing the tube completely -- with no excavation or pipe replacement. I think you make my argument for me. Thank you.

Great job explaining Problem & solution options. Kept us informed every step of the involved…read moreproject. Will ask for Joshua Lewis for future plumbing needs. Have used Panther for years - always dependable.

Reasonable humble did a great job done can't complain and…read moregrateful and blessing you so with him specially as a single woman, he didn't go over my head with the prices done in a sufficient timely manner thank you very much JB.

They had good customer service, were responsive and knowledgeable will definitely use again.read more

Had a complete sewer issue at my house and called. They came at 11:40 at night and took care of the…read moreproblem at a fast and quality job. Didn't leave a mess. Awesome! Highly Recommend.

From the owner: Georgia residents rely on Atlanta's Drain Cleaning Experts! Choose Sunburst Environmental for…read moreResidential and Commercial Hydro Jetting, Drain Clearing, Power Washing and real property maintenance cleaning services. We are a Veteran-Owned Business (SDVOSB), Licensed & Insured, environmentally safe and we never leave a mess behind!

I was satisfied with the work but not very much with the price considering I was charged for 2…read morehours 30 minutes labor. I am being extremely honest the tech sit inside the vehicle for for over and thirty minutes twice. Once to call his boss to get me an estimate. Second time after he got back from Lowe's with a small plastic pipe and a cutoff valve. I was charged $540.06 for a total of 45 minutes work that includes the time he drove to Lowe's and back. This is a plumbing companies trick so they can charge over charge you. I was charged 2 and a half hours labor for a total of 45 minutes work.

From the owner: Providing fast and accurate plumbing services throughout northwest Georgia, exceptional service is…read moreour standard

Zoom drain was excellent in every single way! They were timely, attentive and knowledgeable. They…read morecame out and fixed a major issue at my Mother's home. The response time was the best I've ever seen. I highly recommend Zoom Drain for all your plumbing needs.

From the owner: A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage…read morebacking out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of Atlanta, of course! We are the trusted team of drain and sewer service experts in Atlanta, Decatur, Clarkston and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Atlanta can handle all your sewer and drain needs.

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.