My kids had so much fun !!! really fun place to go with staff that was fun and welcoming!!!!!read more

A/C has been broken for months and it's hot and muggy in there. No plants to repair it either.read more

I have always loved the Polar Express book and then the movie after it came out. When I saw this…read moreadvertised on local TV, I just had to check it out. Tickets ran 50$ for kids and 60$ for adults. I know they offered discount coupons and I imagine cheaper pre-event tickets as well. I was so excited, I paid full price and bought as soon as the commercial ended. Your tickets include (2 hour experience): santa letter writing area, a golden ticket, entertainment, hot chocolate (just like the movie, ohhhh it was great), a cookie, character interaction,a real train ride (yep!), a reading of the book, caroling, an up close and personal visit from Mr. C himself and a souvenir silver bell for every rider. Other riders will tell you how magical it was and boy was it, we all wore PJs. It is truly a memory making experience. Everyone seemed to be having a great time. I wanted to offer some insider info that's not on the website. Try to arrive 30-45min early. That will give you plenty of time to park and leisurely walk calmly into the station, get your tickets, take photos by the tree, etc. We got there an hour early and added pre window shopping in gift store, eating and bathroom breaks. You can park in an adjacent parking lot, jot down your license plate # and pay at kiosk or via a mobile app. I think it was 12-15$ for 4 hours. Definitely wear PJs, nice photo opp in the waiting area before the train ride. The area for check-in is clearly marked. You can leave your family in the staging area while someone goes to get the tickets. Catch a meal before you go, the only food they have is a Subway or a hotdog type stand (we did it, not so good) at the station. Or bring your own food or snacks. The seats seemed strange on the website and not knowing what I was doing, I ended up booking wacky tickets. There are two seats on one side of the train and two seats on the other side, so a family of four should book across the aisle from each other. Luckily our car was empty, so we were able to move into better positions. I enjoyed the daytime ride and with young kids, I liked it better. I don't think that a day or night time event makes a difference. It's a great show anytime of day. Lastly, there's a gift shop. I looked at all the stuff, they had some cool things. There was one thing that I bought for all the kids that turned out being way cooler than I realized. It was a frame, that can hold a photo or in our case, the golden ticket and the souvenir silver bell. For15$ it's a good value and will remind us of a magical day. It's a great event as a one time experience or a yearly tradition...... "Cause that's the way things happen on the Polar Express"

A magical experience for the entire family. From our first interactions with the front-of- house…read morestaff to leaving the station everyone was kind, efficient, fun, and thoughtfully working to make the experience a delight. The music was lovely. The event is true to the story including tastey hot chocolate and an actual sleigh bell handed to you by Santa with a twinkle in his eye. Wear your pajamas and enjoy a most memorable experience.

My child LOVES this place! And to be honest, I love it too- pretty sure I have just as much fun as…read moreshe does! I take my 5yr old to SkyZone and a jump park every weekend and of all the places I've purchased memberships for this one gives her the best workout and she never wants to leave- even after 2hrs of constant running. We've never used the arcade or their private birthday facilities but it hasn't been my experience to notice anyone having a hard time with these aspects of their services. I always get there early-ish so it's never too crowded. I did however go there after 3pm on the weekend and it was very intimidating and appeared to be a zoo.... But we still had tons of fun without incident even with TONS of kids everywhere all at once. It was just overwhelming to see sooooo many kids in every area playing. Staff is very attractive, friendly and eager to help and I've found truth in the statement that they don't always know the policies. However, in the event someone couldn't answer my questions they've always found someone that could. To me, the place is such a great value that the little details don't really matter as much as the total experience. IOW, it doesn't matter if the staff doesn't know every detail about everything or if a random teenager is a bit 'zealous' in the dodgeball arena- my child doesn't know the difference and has an equal amount of fun regardless. LOVE this place and look forward to it every Saturday.

I had my 6 and 7 yo daughters at the Biloxi location and was told it'll be $5 for each and I was…read moresurprised so I asked no other fees?? and was told nope!! well today I see a charge of $50 on my debit card!!! I'm livid! ams my girls couldn't even enjoy as too many teens bullying them and it's dirty too! Needless to say we won't be back!

This was a super cool experience during our trip to Biloxi a few years ago. There was a dolphin and…read moresea lion educational show that was really fun but my highlight was the opportunity to be kissed by a sea lion! For a small fee, you receive a photo as the sea lion is planting a big wet kiss on your cheek! Another highlight was the budgie area where you bought sticks of food and the parakeets (budgies) landed on you and ate from them. It's not for the faint of heart or anyone that's afraid of birds, lol. This is a fun place to visit with kids or anyone who appreciates birds and marine life. Beware: in the summer, there's a lot of walking outdoors and it can get quite hot. Make sure you wear your sunscreen and bring a neck fan!

I'm all about rescue but from a visitor perspective a little more human communication would go a…read morelong way. At time of purchasing tickets it could've been mentioned what is and isn't available; would be very helpful. We were unable to feed and/or pet the stingrays, there was only 5 spots for kissing sea lion that were no longer available, so for a family unable to plan in advance with changing schedules it was a bummer. The bird feeder stick took me by surprise because it looks disappointing, however it was sufficient to get some of the birds to land. The dolphin/sea lion show was pretty good, I would just appreciate maybe a screen with whatever the speaker was saying, it was hard to hear in that room with the echo. All in all my family enjoyed it.

Who really likes going to birthday parties at Chuck E Cheese when there are a gazillion kids…read morerunning around? I know it's not one of the things I look forward to. If you want to have a kids birthday party or just want the kids to burn off some of that energy take them to The Bounce Around. It is super cheap ($6/hr) and they have lots of inflatables for them to jump and run around in. They also have an air hockey game and basketball game. Tables in a back room are available if you book a party package. Like I said come here for your own sanity if you want to have a stress-free birthday party. You will rarely ever see a crowd in here. Heck I've been to this mall numerous times and have hardly seen anyone at all in here. You have the place practically to yourself. There are no running signs posted throughout. Socks are required. You can buy a pair for $1 if kiddos aren't wearing socks when they come. They also sell snacks and drinks at the counter. The staff isn't the most attentive as we had to find the girl working because she was off sitting around on her phone.

Honestly I feel like I got my money's worth! Coming here I was expecting something a lil shabby. I…read morealways walked by and wondered why this place was always packed but now that me and my son went here I definitely knows why! This place is so fun restless kids! How freaking cool is that to have a place like this inside a mall??? It's so Amazeballs !!!!! My son Jumped arpund so much that he actually got tired. There's also this cool air ball machine that allows you to insert a ball into a tube air machine and it spits the ball out at the direction to which you point it. It's so Fun! Me and My son was having so much fun here. The kids were running around and the parents were in the seats just watching their babies burn off all the calories and energy they consume while shopping. Lol! Just so awesome. There are long inflatables, then there's short ones, ones with balls, and even ones without! Overall Every Kid should come here. It's like Heaven for Parents because after shopping you get to sit down and watch your child run and jump all over the place! Everyone Wins at the End!

This review is based only on the indoor, upstairs playstructure/arcade area…read more First off, the parking was easy and the staff was nice. We paid for two 10 year olds and went upstairs to play. There was only one other kid and his adult in this room. Other kids were at the establishment but they were in day camps. My first impression was that the room smelled strongly of stinky feet. But the kids wanted to play in AC as it was HOT outside, so I held my breath When we tried the arcade games, half of them took our money so we gave up. They did get two to work and were able to get a "prize" but still dissapointing. To be fair, there did seem to be other play structures and water play outside but I think that it was either for the camp kids only, or it cost more. I could have asked, but my two were over it. It might just be for younger kids. For the price, I probably won't bring my daughter back.

From the owner: camp, summer camp, holiday camp, birthday partiesread more

I booked The Princess HideAway for my daughters birthday party and it was beyond what I was…read moreexpecting. It was extremely clean, great energy and set up so nicely . The staff , I can't get over the staff. All of the ladies were so welcoming , caring and genuinely went out of their way to make sure everything was perfect (I appreciated that SO much)... PERFECTION!! I highly recommend The Princess HideAway and I can't wait to go back with my girls.

From the owner: The Princess Hideaway Spa and Tea Parlor is The Premiere Ultra Luxurious Kids Spa destination for…read moregirls ages 3-12yrs old opening soon in Gretna La, We Specialize in Mini Manicures, Pedicures ,Mini Facials, Play dates,Day Spa Package and Private Birthday Celebration, We Also offer Catered Parties and Mini Sunday Brunch

This place is really cool if you want to grab a bite while letting your kids jump in the bounce…read morehouses. It's a bit dated, but cool if kids are bored and you're hungry. There's an area in the front for dining, play area in the back. The food is decent. The staff are usually nice. Restaurant is clean. A decent play to have parties. Also can accommodate large parties. Ordered the grilled chicken. It was flavorful but didn't come out hot. I love the sweet potato fries, but they always seem to be out every time. The side Caesar salad was okay. I'd recommend it. The prices aren't bad for the food. You get a lot for the prices.

TOOOOO SMALL AND NOT THE GREATEST ATMOSPHERE.... Taking orders for drinks and weren't telling us…read morethat our drinks weren't covered .... We had to pay separate