John had great service skills and was very nice. I enjoy this car wash a lot. Always great service…read moreand well worth the money.

Ive been going to finish line pretty much since they opened. Their quality has deteriorated. The…read moreemployees are GREAT! I have on several occasions left there with the back of my car still dirty. I talked to an employee and they said something was "retracted." Ive just noticed this happening in the last 6 months. Doesn't make a person very happy when you pay for a service and leave with a dirty car. I hope this gets addressed or I may have to quit.

I went for a quick car wash thru the automatic part. I selected the $7 wash. The wash was horrible…read more It left a great deal of dirt on my vehicle. After receiving the was I learned that the wash took $10 instead of the $7 thus leaving my car still dirty. Will never use that service again

Rude owners!!! Went through the trash I collected from my car and called me and left me an…read moreextremely rude message!!! Go somewhere else! They go through trash!

4/14/25 careful if you plan on using your card to pay at the bay. It's 10 dollars for 4 minutes…read more.. there's no sign indicating of pricing and apart from that the high pressure wash struggles to remove soap. I'm not from the area so I was unaware but I recommend pretty much any other car wash

Conveniently located at Troy-Scott and Rt50...great service. You can spray self clean and vacuum or…read moreuse the automatic wash. I have been using the automatic washing and select the mid-as the most cost effective and efficient. You can pay as you go or get unlimited washing paid directly with your credit card. The billing is continuous each month. The quality of the washing is excellent. I have been a customer for years. The guys will also pretreat your car which helps with bugs or mud. We recently had mud rains on a trip to Iowa and the car sparkled when they were finished.

They are friendly and my car always get clean!!!!…read more Family-owned, so I def support them! Also, after so many times, they give you coins for sweeping out my car....you can't beat that!!!!

Automated Brush Side Tore Licence plate, bumper pad and licence plate carrier comletely off of the…read morecar. I had to replace the broken bumper pad and plate carrier as they were broken. Decided since this was my very first visit, and that a month had been paid for, I would see if I could just get credit and use that on the brushless wash Side. Was told by the owner that they would give me 2 brushless premium washes, take it or leave it. WILL NEVER GO BACK THERE!!!

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Extremely disappointed. I have had a monthly membership for over a year. Stayed on top of my…read moremembership and credit card expiration etc. I decided not to postpone or cancel my membership due to Covid-19/supporting local business. I went in today after 2 months/provided a new CC and turns out I was kicked out of the system so price went from $29.99 to $59.99. Will not be returning. Extremely disappointed in the lack of transparency. Apparently it was posted on the page, but I was unable to find it.

When you pull in off the street, all of the self-serve bays you pull straight through. However, the…read moreemployee wash bay you are supposed to enter from the other side, which I found out the hard way. It simply says "open" in a neon light - no exit or entrance sign. I pulled up and opened my door to take magnets off of my car before I pulled through. Some big redneck type with a scraggly red beard started screaming at me telling me, "No, no, you got to move right now! Like I need you to go now!" Being from out of town, but having lived in the area over 20 years ago, I'm not familiar with this car wash, but definitely has many friends that are. I will not be recommending such rudeness and poor customer service to anyone. Perhaps proper signage would prevent you from any insurance claims, especially when the logical thing is for all days to face the same way.

I've been here before and they did a so-so job. For $14, I don't expect a detailed clean. What I…read moredid expect was for them to clean the windows and wipe down the interior and vacuum. The vacuum job was okay, they got the big stuff. The interior wipe down was a joke. They only cleaned the windows on the drivers side. Didn't wipe down the dashboard, center console, or anything in the back seat area. I didn't look everything over before I left. Shame on me. I turned around to go back but there was 6 cars in line. Wasn't worth my time to wait again. I Definitely will find a new car wash to frequent

I'm teetering on a 2 and 3 star. And it makes me a little sad to leave it there. Here's my deal…read more I called to make an appointment to get my car detailed after seeing the yelp deal for 50% off the Ultimate Detail. I told him I had the coupon, what my car was and when I'd bring it. He told me it would take 2 hours-no kids, pretty clean car. I gathered my ride, planned the pickup time (I had to be at court later), and dropped it then. First off, when you go to the garage, it's not entirely clear where to pull it in (across from Jimmy Johns, "Reserved" entrance). Found that, but then I didn't know how to open the gate. I called Rocky at the Wash, but was holding up all the traffic. You have to push the button and the operator will open it. Ok, that's done. I get there but the owner, Rocky, wasn't there. I left my keys in the drop box, assuming he knew the appointment. Fast forward 2 hours. When I called, he said it would be ready at 11:45. After getting my ride to take me up there again, I hand the coupon for a DETAIL over, "that'll be $12.50", "huh?", and turns out all they actually did was wash the outside. What?! Called my ride, he turned around and came back to get me. I wasn't going to miss this opportunity for a good detail! I called again at 3:30 and he said I could come get the car. After hanging out at Starbucks for a while, I headed over. They insisted it was ready. Check out the photos, was it ready? $125 detail job ready? I planned my whole day around this, as I don't work downtown. The outside wash/wax gets a 4.5/5. There were still very dirty areas related to the outside but they were inside doors. But this is an expensive detail! Wax job was lovely, however. The inside left a lot to be desired. Mud was still in a few spots on the seats (when I got home I wiped it off with a cloth...), dirty cup holders, dirty door handle, dirty glove box, etc etc etc. See photos. Who would pay $125 for this? Not me. I'll be back to my regular General Grant Car Wash for a $20 wash/wipe and splurge on the $50 express detail which is much better than this! Maybe I didn't leave it long enough, maybe because I had a coupon (I told him I was reviewing), maybe they didn't like my car or I didn't look rich enough (I have $$ to spend, folks). I have no idea. For those that work downtown, you might have a better relationship but new-comers, I'd go somewhere else.

I could not have been more impressed with Rocky's work at Complete Auto Wash & Wax. He did an…read moreabsolutely phenomenal job taking my car - which usually transports my two dogs - from covered in fur to completely spotless. Rocky is a wonderful guy and he will work hard to ensure you are completely satisfied with your detail.

As many others stated - they tell you you are paying for a month of car washes and they then sign…read moreyou up for a recurring membership that you don't know about until it comes out of your account the next month!! I even specifically asked the guy "so 30 days and that's it right?" He said you got it. I spent 15 minutes on hold to be told no refund but to use it since I paid for this month. Absolutely ridiculous, piss poor business model, and nothing short of a scam!!!!!!!

The attendant told me "pay 24.99 and get free wash all month" I asked twice so it's for April? yes…read moremam! today I get billed $33.99! I'm in a membership!! lol lying bunch of crooks! but oh you cannot get your money back but I can cancel membership! first of all, they spray one side of your car before you go in ! When I called to question them the line was on hold for 15 minutes! sounds to me like no one liked them using their money without permission!! I will NEVER patronize this place again!!