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    Water Walk Dallas - Richardson

    4.3 (6 reviews)

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    Junction at Galatyn Park

    Junction at Galatyn Park

    (19 reviews)

    There's a guy who works in the front office don't know his name but he sits in a room on the far…read moreright not black but darker skin tone. when you enter the building. A delivery driver told me he felt uncomfortable with him while delivering my couch said that the guy asked him to spy on me to see if I had any pets, also he took my package one day and claimed he kept it because it had someone else's name on it and protocol was to hold the package if it didn't have the primary's residents name on it. He then used this to accuse me of having another resident living in my apartment and tried to charge me. (I live alone). I feel highly uncomfortable and feel watched. Honestly ruined my whole experience here.

    Update: The Leasing Manager, Amanda reached out to me shortly after I left my original review. She…read morewas kind, empathetic, she addressed my concerns, and took time to reevaluate the situation. That's what I've come to expect from everyone At Junction at Galatyn which is probably the reason I was so shocked by the initial response to my concern. The reason I'm updating my review is because overall, Junction at Galatyn Park is a great place to live. 99% of the time, everyone (Sam, Blake, and Amanda and everyone on the maintenance team) are so incredibly kind and helpful, and I honestly hated to move out! If you haven't visited Junction at Galatyn Park, you should! It's a great location, like I mentioned before, most of the staff are always kind & helpful, and it's a wonderful place to live!

    Alta Spring Creek - Alta Spring Creek Apartments in Garland, Texas

    Alta Spring Creek

    (7 reviews)

    Pre move-in: Received a tour from Blake after looking through the other apartments in the area. He…read moredid a phenomenal job selling me on a beautiful apartment with everything I needed! Their friendly service and location made it an ideal place for me to move to. Post move-in: Though this is my first week living here, I can say that many of the neighbors are friendly. Though the halls between apartments need some cleaning (due to trash and accidents from pets), a majority of the residental areas are clean. I think this will come in time as more residents move in. Maintenance Team: I can't remember the name of the individual who assisted me but I was extremely gracious that he was able to help ASAP despite putting a request the night before. He was friendly like a lot of the workers here at Alta SC. Overall: The people in our community really make a difference! Customer service is second to none.

    After looking at other apartments around the area, I scheduled a tour with Katlyn (Alta Spring…read moreCreek) who from the start, was very nice and accommodating. Once I settled on a unit she was "on point"with everything being setup appropriately. On 02/01 I had an issue with my checking account on the renters app. Soon after I notified the property management team via email, I was contacted by Kelly, who understood every detail regarding the processing issue and even reached out to the app IT team. We managed to get everything sorted out in order to avoid any late charges. I really appreciate Katlyn and Kelly for following up, being responsive and awesome customer service! Thank you

    Cortland Prairie Creek

    Cortland Prairie Creek

    (17 reviews)

    North Dallas

    This community started out as a great place to live. It felt like a home to us. During the past 2…read moreyears with management changes we have been misled several times. We were told we could have a gas grill at first which I agree the office leasing assistant misinformed us but then we were told we could have an electric grill. Even the current manager at that time had one. We received a lease violation for using ours without any correspondence from the office which is a big issue with the current management group. We were told we could not use a electric grill because the City Fire Marshall said it was not permitted. I called the City office and was told that he did not say that and as long as it was 10ft from garage you would use it in the city. Now we are told that it is a Cortland thing...Ok fine...we use the grills around the pool areas that may or may not be locked or may or may not be out of propane. Again lack of communication from office. We have lived her for going on almost 4 and half years. We enjoy the outdoors so we hang out in our garage and watch football, play darts etc...and sometimes have friends over. We just recently received another lease violation staying that we cannot use our garage except for storing vehicles or storage. We did see that in our lease but no one has ever not let us do this. In fact I have always been able to use the garage for whatever we wanted. We are very respectful of our neighbors and have had the same ones for years with exception to one. They have even come over from time to time. We shut everything down or lower the volume at 10:00.... I feel uncomfortable with the situation we are being handed. I feel like we are being confined to the inside of our apartment. I have walked about and see flags handing from patios (that we were told we had to take ours down couple years back)...vehicles over fire lane that we were told you would be towed....even a pool table in a garage where that resident hangs out with friends. I feel like the rules do not apply to everyone. This is a non smoking community and if you walk around you see and smell cigarette smoke and marijuana... If the office would walk the community like I would if I was management they would see these things. In the summer, I cannot count how many times the restrooms have been locked at phase 2 pool. They should be open for the residents to use to keep the pools clean. The phase 1 pool in order to use that restroom you have to go through a coded door to the gym tracking water through there. We used to be able to use the outside door. I really did love living here and even referred people here. It was once a great place to live. I want to stay here but not sure I feel comfortable. I know that there has been a company that has acquired the property and if that is true would love to see what they can due to make the community great again. I want to feel like they care! One last thing----The maintenance team is TOP NOTCH!!!!!!! They are the best maintenance team I have ever had!! Very disappointed resident...

    This is probably the longest review I have ever written…read more I have lived here in the past back in 2019, I enjoyed the community so much that I came back. It's safe, peaceful, and quiet for my family and I. I love the location because I have access to both major highways. However, I was a little hesitant because what I use to pay compared to what I currently pay for the same floor plan is pretty crazy, but seems normal with the market. Everything have been renovated since and I do have an attached garage with a yard. I could have went to a cheaper property. What really won me over was Layne and Georgia. I suddenly had to move and been to so many properties. The quality service and the treatment I received was beyond amazing and was consistent . The apartment was ready, but need some tweaks here and there. The office and the maintenance team were so quick and on it. I submitted my requests one night & the maintenance crew were already working on my requests the next morning. I spoke to Manny and he was so nice and informative. I'm pretty confident that I made the right decision choosing prairie creek as my home.

    The Lyla

    The Lyla

    (19 reviews)

    AVOID THIS PROPERTY AT ALL COSTS: Unethical Billing & Pest Infestation…read more I lived at The Lyla Apartments in Richardson, TX, until January 2025. We terminated our lease early by agreement due to severe cockroach infestations and chemical exposure that made our home uninhabitable and hospitalized our dog. Upon move‑out, I received a final account statement from our previous property manager showing $176.12 owed. Months later, the new manager, Precious, fabricated a revised statement adding over $1,700 in false "insufficient notice" fees and sent it to collections, damaging my credit. I have both statements in writing and proof of the agreement. Despite providing this to management, they refused to correct the error. Renters, be warned: this property does not take accountability and will alter your charges after you leave.

    Extremely Disappointed If I could give one star just for…read moremaintenance, I would but even that feels generous. While the staff appears to try, they are not transparent or reliable. I first noticed noises that sounded like a mouse, and at first, I didn't believe it. Then a guest of mine saw it and confirmed it was a large mouse. The following day, I saw it myself running around the apartment.When maintenance came, they claimed they "couldn't find anything," trying to make it seem like the apartment was in perfect condition. I eventually caught the mouse myself, which made it obvious the issue was real. It was frustrating to feel dismissed and treated like I was exaggerating.Before I ended my lease, maintenance said the apartment was in "great condition," even though the AC barely worked. Once my lease ended, the management revealed their true colors charging more than our security deposit and adding unnecessary fees. Security is also a serious concern. Despite claiming to have a secured entry system, homeless individuals frequently entered the complex. I even had strangers knocking on my door late at night, and I had to call the police once because it felt unsafe. Overall, I do not recommend living here. Don't be misled by the CityLine location the apartments have mice, large roaches, poor maintenance, and unsafe conditions. There are far better options nearby.

    Water Walk Dallas - Richardson - apartments - Updated May 2026

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