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    Cortland Prairie Creek

    3.7 (17 reviews)
    Closed 10:00 am - 6:00 pm

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    8 months ago

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    Cortland L.

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    3 years ago

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    2 years ago

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    Cortland

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    1 year ago

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    Cortland L.

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    3 years ago

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    1 year ago

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    Cortland L.

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    4 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    Ask the Community - Cortland Prairie Creek

    Review Highlights - Cortland Prairie Creek

    I cannot express how appreciative we are to Layne and Cortland for really listening and taking care of us.

    Mentioned in 2 reviews

    Read more highlights

    Water Walk Dallas - Richardson

    Water Walk Dallas - Richardson

    (6 reviews)

    I am amazed! This place is awesome! It's better than a typical extended stay! You get a full…read moreapartment. We were moving from San Diego Ca to Dallas. Our apartment wasn't ready to move in yet. So we found Water walk on google/ apartments .com. You can choose 1,2,3 bedroom brand new modern apartment. Either for an extended stay or permanently. The main difference is the customer service, the above and beyond attitude they have which makes you feel so welcome! Amy was the person at the desk who greeted us with such open arms and personality! Super friendly, great honest smile, she created a very memorable experience as we were checking in! She made sure that we were able to get the best pricing available in a fast , courteous, efficient way possible! We love Amy and will always remember how awesome she is!!! The customer service from every single staff member is extremely above and beyond! When they see you, they don't go without greeting you, asking if everything is good? How was last nights stay? Is there anything you need or have questions about? They don't go without wanting to make your stay everything you don't expect!!! I know because I've been in customer service for all my career! It's hard to find even the slightest smile and acknowledgement from employees these days and their kindness and service is a real breath of fresh air! Definitely appreciated since we were moving and everyone knows the stress and aggravation of moving! This place looks as nice as most hotels and apartment complexes! Don't get me wrong it's not the Grand Hotel but it feels like a home you'd like to spend many nights in. Although it's an extended stay, they treat you as if you are VIP in the Grand Hotel. It's your apartment for the time of your stay, you can request room services or you don't. They provide a full kitchen (full sized fridge, oven/stove, microwave, toaster, coffee pot, utensils, glasses, wine glasses, dinnerware, cutlery, trash bags, rolls of paper towels) full nice bedroom with storage, full bathroom with some storage, also a full washer and dryer in each unit! Dining table, couch, chair, rugs, art, lamps. Very comfortable! Pool! Computer to use and a great complimentary self serve coffee bar! With a 3 night stay they off you free grocery delivery (you are issued credits you apply to groceries from Albertsons through their website) it was very convenient as it came the very next morning! We are very easygoing and understand that others that may be staying can be very disrespectful no mater where you are. It's easy to overlook those kind of jerks when you have a place like this to come home to and everyone that works there is phenomenal!! I will definitely suggest this place to everyone I know who will be traveling and in need of a great place to call home for a while!!

    Waterwalk has been absolutely wonderful! They provide plenty of dishes, cups, etcetera. They even…read moregave some pods for the dishwasher! Everything in the room was high quality as well, granite countertops and comfortable mattress, with many other wonderful features. For example, they put classical music on the TVs when you first walk into the room. The TVs are awesome as well! My friend and I played switch the day I checked in. Everything was easy to setup and very accessible. Best part about the room has to be how large it is. It easily has as much square footage as a single bedroom apartment. The staff are extremely helpful and super friendly. The whole hotel is very modern and new. The rates are very good value and I highly recommend giving them a shot. They even have reduced rates for stays longer than a week!

    Junction at Galatyn Park

    Junction at Galatyn Park

    (19 reviews)

    There's a guy who works in the front office don't know his name but he sits in a room on the far…read moreright not black but darker skin tone. when you enter the building. A delivery driver told me he felt uncomfortable with him while delivering my couch said that the guy asked him to spy on me to see if I had any pets, also he took my package one day and claimed he kept it because it had someone else's name on it and protocol was to hold the package if it didn't have the primary's residents name on it. He then used this to accuse me of having another resident living in my apartment and tried to charge me. (I live alone). I feel highly uncomfortable and feel watched. Honestly ruined my whole experience here.

    Update: The Leasing Manager, Amanda reached out to me shortly after I left my original review. She…read morewas kind, empathetic, she addressed my concerns, and took time to reevaluate the situation. That's what I've come to expect from everyone At Junction at Galatyn which is probably the reason I was so shocked by the initial response to my concern. The reason I'm updating my review is because overall, Junction at Galatyn Park is a great place to live. 99% of the time, everyone (Sam, Blake, and Amanda and everyone on the maintenance team) are so incredibly kind and helpful, and I honestly hated to move out! If you haven't visited Junction at Galatyn Park, you should! It's a great location, like I mentioned before, most of the staff are always kind & helpful, and it's a wonderful place to live!

    Alta Spring Creek - Alta Spring Creek Apartments in Garland, Texas

    Alta Spring Creek

    (7 reviews)

    Pre move-in: Received a tour from Blake after looking through the other apartments in the area. He…read moredid a phenomenal job selling me on a beautiful apartment with everything I needed! Their friendly service and location made it an ideal place for me to move to. Post move-in: Though this is my first week living here, I can say that many of the neighbors are friendly. Though the halls between apartments need some cleaning (due to trash and accidents from pets), a majority of the residental areas are clean. I think this will come in time as more residents move in. Maintenance Team: I can't remember the name of the individual who assisted me but I was extremely gracious that he was able to help ASAP despite putting a request the night before. He was friendly like a lot of the workers here at Alta SC. Overall: The people in our community really make a difference! Customer service is second to none.

    After looking at other apartments around the area, I scheduled a tour with Katlyn (Alta Spring…read moreCreek) who from the start, was very nice and accommodating. Once I settled on a unit she was "on point"with everything being setup appropriately. On 02/01 I had an issue with my checking account on the renters app. Soon after I notified the property management team via email, I was contacted by Kelly, who understood every detail regarding the processing issue and even reached out to the app IT team. We managed to get everything sorted out in order to avoid any late charges. I really appreciate Katlyn and Kelly for following up, being responsive and awesome customer service! Thank you

    The Lyla

    The Lyla

    (19 reviews)

    AVOID THIS PROPERTY AT ALL COSTS: Unethical Billing & Pest Infestation…read more I lived at The Lyla Apartments in Richardson, TX, until January 2025. We terminated our lease early by agreement due to severe cockroach infestations and chemical exposure that made our home uninhabitable and hospitalized our dog. Upon move‑out, I received a final account statement from our previous property manager showing $176.12 owed. Months later, the new manager, Precious, fabricated a revised statement adding over $1,700 in false "insufficient notice" fees and sent it to collections, damaging my credit. I have both statements in writing and proof of the agreement. Despite providing this to management, they refused to correct the error. Renters, be warned: this property does not take accountability and will alter your charges after you leave.

    Extremely Disappointed If I could give one star just for…read moremaintenance, I would but even that feels generous. While the staff appears to try, they are not transparent or reliable. I first noticed noises that sounded like a mouse, and at first, I didn't believe it. Then a guest of mine saw it and confirmed it was a large mouse. The following day, I saw it myself running around the apartment.When maintenance came, they claimed they "couldn't find anything," trying to make it seem like the apartment was in perfect condition. I eventually caught the mouse myself, which made it obvious the issue was real. It was frustrating to feel dismissed and treated like I was exaggerating.Before I ended my lease, maintenance said the apartment was in "great condition," even though the AC barely worked. Once my lease ended, the management revealed their true colors charging more than our security deposit and adding unnecessary fees. Security is also a serious concern. Despite claiming to have a secured entry system, homeless individuals frequently entered the complex. I even had strangers knocking on my door late at night, and I had to call the police once because it felt unsafe. Overall, I do not recommend living here. Don't be misled by the CityLine location the apartments have mice, large roaches, poor maintenance, and unsafe conditions. There are far better options nearby.

    Cortland Prairie Creek - apartments - Updated May 2026

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