This is a CAN'T MISS experience! I guarantee the first question that your friends will ask you…read moreafter your Niagara Falls vacation will be - "did you ride the boat?" Boarding experience was efficient. They have attendants to usher you into one of several elevators. Then a short walk down to the platform while you wait for one of two boats so the wait is not long. Red ponchos given to you which are complimentary. PRO TIP: you'll get the best pictures if you're lucky enough to be able to get a spot on the upper deck near the railing. We were so lucky to be "cut off" from the line ahead of us for one boat and had to wait for the next boat, which turned out to be excellent for us. I wonder if you can request to wait if it looks like you're going to be the last ones on a boat. Surely the last in line will be towards the back of the boat or on the lower deck. But even if that's you, don't be worried - the boat sails in, and then turns around to go out. So even if you are in the back, there will be an opportunity for a picture. No announcements from the captain. No demonstration of putting on life jackets or at least told where they are located. Any boat tour I've done in the US would typically have something like this. Guess it's different in Canada. Everyone loaded, the boat just goes. And what a spectacular view. Take your family pictures as you are getting close, because after a certain point, you will feel the power of the falls. Eventually all you'll be able to see is mist. And it will feel like you're caught in a rain storm. The crowd all yells, laughs, and screams in excited unison! At some point, you could even say you're just trying to survive. You'll be lucky if the poncho hood stays on your head and that it covers both of your arms. Our hats were soaked and shoes were drenched, but we had so much fun! Definitely an experience that my kids will remember for their lifetime! Highly recommend!

I'm going to get the bad news out of the way: do not, I must repeat, do not order a hot dog on…read moresite. It was one of the saddest, most repulsive things I've been served. Kid you not. Tasted like it had been boiled for hours then sprayed with grill marks. Simply awful. The one and only bite I took was already half way down my throat when I realized I wanted to get as far away from it as possible. That out of the way... Everything else was a charm! I boarded Niagara City Cruises with the confidence of someone who had never seen Niagara Falls and assumed the complimentary red poncho would keep me dry. Wrong. We got absolutely blasted by the falls! It was spectacular fun! The experience began innocently enough. The falls looked beautiful from a distance. People were smiling. Birds were flying. Families were taking photos. Then the boat moved closer and nature abruptly decided that everyone on board needed a shower. Literally thousands of gallons of water a second are crashing from the sky. The poncho performed admirably if its job was protecting approximately 60 percent of my body. My hair and face were soaked. My pant legs and shoes were drenched. My poncho kept bellowing in the wind. I looked around at one point and I saw that this was everyone's story. The closer we got to the falls, the less we could see. The magnificent view slowly transformed into a white wall of mist, wind and life choices. Conversations became impossible. Communication was reduced to pointing, yelling and laughing. The power is overwhelming. The noise is deafening. The mist is relentless. The memory is unforgettable. Yes, it was incredible and I wish to have this experience -- without the hot dog -- all over again!

I had a great experience renting from them for today's Paddle Up the Niagara event around Beaver…read moreIsland. I requested a single kayak an hour before the event and Jacob was there, waiting for me. The kayak was a good one and had no issues with its maneuverability over the 2.5 hours I was in the water.

We booked a kayak tour by sunset on niagra River. IT was…read moreabsolute amazing. Tom showed us Some Nice spots on the river with lots of birds and even a bald eagle we saw. We watched the beautiful sunset. We recommend this tour. Greetings from the Netherlands Aram and Elaine

I don't know why Smith Boys Marina can't get their sh** together this year with their in and out…read moreboat service? It seems they can't KEEP reliable and professional boat fork lift personnel. It just gets worse and worse every year. You can't find them or they screw it up. I showed up and waited 45 minutes before someone showed up... After I complained. (note that this was Sundays labor day weekend when there should be staff there at all times). A substitute showed up at last. But another customers boat got taken out before mine and that customer JUST SHOWED UP. IT TOOK CLOSE TO AN HOUR before my boat got put into the water. The employee Brian finally showed up. He obviously left his station unattended way past a lunch 1/2 hour. You make it worse... Some employee or contractors was hanging around the boat warehouse drinking beer and URINATING inside a storage shed that HAD NO RESTROOM. Later on I found the same employee or contractor lying under a boat smoking a cigarette (is that safe). The most unprofessional experience I have ever witnessed. I called Smith boys to complain. If nothing is done... I will contact the owners of Smith boys next. Updates. Management was notified. Very professional and said they will address issue ASAP. Also... Wes in service department is top notch. I hope next year is a better year with the in out department. . I will keep you posted and yelp positive or negative.

I bought a brand new $176K Crownline from Smith Boys and had issues from Day 1. Gas Gauge wasn't…read moreworking, then a mysterious alarm went off indicating low water pressure. The boat would go into a limp mode. Boat only had 14 hours on it when I brought it to the dealership for repair the first time and it wasn't repaired. Brought it in a second time and the technician spent 29 hours @ $200. per hour on it and couldn't find the issue. Then blamed the issue on a ground strike so they decided it is an insurance claim. Technician took our parts and reinstalled the same parts etc. But due to bad documentation by the technician the insurance company wouldn't cover the repair. They even tried to charge me for storage while I was waiting for the boat repair to be resolved. I ended up spending an $ 6,000.00 to be able to get my boat back. And that is after talking to the owner, Brad. I got my boat back only to see that the bathroom door is broken. I will never purchase another boat from Smith Boys. Smith Boys only cares about making money. The service is terrible and the service lady, Morgan is rude and condescending and cares more about her dog than serving customers I wouldn't take a boat from them if they were giving it to me. Next email is to the BBB. Extremely Disappointed Horrible Experience

I love collins marina we just bought our second boat through John Zimdahl and he took care of us…read moreand gave us a great deal on a bra new boat . we are excited to get out on the water. thanks again Collins marina james Greenfield

I called to rent a pontoon boat for my hubby's birthday. The weekends were fully booked but I was…read moreable to get the day of his birthday which was a Monday. The weather was great and a party of 9 turned into a party of 6 which was the perfect size for the 10-passenger pontoon boat so i was happy. I had 2 small pans of food catered which was a bad idea bc there's really no table space that can fit or hold it. With the wind from the boat moving the kids kept flying off so if I ever do it again Tupperware for sure But overall a really great experience! We had a cooler full of drinks, snacks and the guys had cigars. After learning to drive the boat you're totally on your own but the length of time you get to keep it is phenomenal. We did 12-5:15 but could have easily had starting at 10am!

Our friends are members here and brought us by. It was a rainy week day so there wasn't anyone else…read morehere. But, we were impressed by the location and the amenities for all to enjoy. We're visiting from Florida...I sure wish there was a place like this in Jacksonville for us to enjoy!

Tonawanda island launch club aka "TILC" is such a nice hidden gem on the river. The boat club has…read morebeen around since 1957. It is a private club and requires a membership however membership dues and fees to have a boat slip are much cheaper than most places you will find in Buffalo. The TILC is not an exquisite and ritzy yaht club, it's very family oriented and is just a nice place to go relax. Friends and family of members are always welcome to come down. There is a huge kitchen and tons of seating in the boat house and also a huge wrap around deck perfect for parties and entertaining. There is a playground for children, a firepit, and even a mini beach. There is also a boat launch however is for members only. It's walking distance from the shores restaurant and very close to other establishments. Definitely worth checking out if you are looking to join a club!

Great owner, great service, Great gas and best prices around. They have an easy dock to dock at and…read morethey have great slips with no current.

Great business, for the brand moves only. Wardell brings that warm and friendly atmosphere to the…read moreboat dock when filling up. Im sure he slams women in his little shack all the time. The man plays ball to say the least. His gas prices were super low and my boat loved using up the great fuel. The boat zipped through the water like Nick K getting his ass penetrated by a horse. 10/10 would recommend going to this establishment. One day maybe me and the big man they call Wardell can hammer down a beer together gazing at the sunset.

So we decided to book a Blues cruise on the Nuagara River, except it went on the canal instead. Not…read moresure why. The boat was basic, bench seats & a bathroom in back. You bring your own drinks and food. The ride was nice. The captains were fun. The weather was perfect. The music was great. The company even better. Overall, it was a nice way to spend a couple hours. FYI. Even though the address for the boat is Niagara River on Grand Island it actually leaves the dock on Sweeney St in N Tonawanda. 2024-79

So fun. The fireworks cruise was great. I would recommend. Not too crowded and excellant views.read more

I really had fun here with my group of 7 people. They were able to accommodate all of us because I…read moremade reservations online to insure we were all together. The prices are reasonable and the gals who were running it Sunday morning were very nice and vey helpful to some of our elderly friends getting in and out of the kayaks. We only did an hour because some of our group are inexperienced at this sport. It was fun and the water was calm. It was really cool seeing parts of the outer harbor from a different perspective. I'll be back for sure to do a longer trip!

Went to rent kayaks on a gorgeous late summer day. The guy with the long hair, was super nice and…read morehelpful. Showed us how to kayak. This business is reasonably priced and the hour is a perfect amount of time. Will certainly be coming back