Observed first hand the repairs performed, clearly they don't have a clue what they are doing…read more Boast things they are not, make claims they shouldn't be. Set vehicles up to come back sooner.

So I take off in my 1998 Ford Ranger the other day and turned on the 4 wheel drive and instead of…read morecoming on the indicator light just blinked. I didn't want to work on it in the cold so I call Maplewood. They say fine bring it in. I go a little further and see my turn signals are out, 4 way works but no blinkers. I call Maplewood back and add in the turn signals don't work either. I get home and think maybe I turn the truck back on and it will just work this time. Turn the key and the dash goes black it reset the clock and radio stations. I call Maplewood back and happily add in that trying to start it shorted out the ignition switch indicating according to Google that the problem with my truck systems is failed power distribution per the ignition switch. When I dropped it off I told them if the ignition cylinder was bad too please don't upgrade it to a chip key hopefully it's just the switch (yes I told them that). They parked it for me in the place they put vehicles that may not start because of the failing ignition switch. So the Next day Jeff over there calls me and says they have been tearing into the 4 wheel drive and it's $650 to fix it and $375 for a new turn signal lever. I ask him why didn't they start by changing the ignition switch as it's very likely to be the cause of all 3 problems since they happened all at once. Jeff said they were unable to duplicate the ignition problem but did have solutions for the other 2 problems but the 4 wheel drive may not work because it has a GEM in it that can't be replaced if it is bad. I asked Jeff if they saw the clock wrong and radio presets gone asking him wouldn't I have to unhook the battery cable for it to be like that. So Jeff says "I don't know that you didn't", and I have no idea what he meant by saying that. I told him I just want an ignition switch no work on the 4 wheel drive and no work on the turn signals, please just change out the ignition switch. Jeff put me on hold for several minutes then told me come get my truck Maplewood wasn't interested in fixing it for me. I went and got my truck, stopped at AutoZone on the way home and got an ignition switch for $25, watched a YouTube video and put the ignition switch into the truck. Then I put back the fuse, wire nutted the leads Maplewood left hanging from the transfer case back together and the ignition, turn signals, and 4 wheel drive all function perfectly. I saved over $1000 by getting kicked out of Maplewood with my truck. Response from the owner: Thank you for your review Reginald. I appreciate your feedback. We chose to no longer provide service for you due to you yelling at Jeff. As we try to provide quality and honest service we quickly discovered that you did not want to hear us out. Once we discovered that we are unable to earn your trust it became beneficial for both parties to step away. I hope you are able to find a repair facility that can better serve your needs and earn your trust. And now the owner of Maplewood Auto has added his peace. Because I'm an Army combat sergeant having been deployed to Afghanistan I am both used to accountability and being sensitive to the way I'm responding to stressful situations. Jeff called me and I tried talking him into leaving my transfer case and turn signals alone and just fix the ignition for more than 5 minutes and hung up with Jeff spending over $1000 on repairs my truck didn't need. So I called out to God in prayer asking for help because I don't have $1000 to spend on repairs my truck doesn't need and I did want the ignition switch that the truck did need. I thought God wanted me to call Jeff back and work on convincing him to make the correct repair again. I didn't mean to raise my voice I was very frustrated with Jeff refusing to help me. Now I do feel justified in saying that if Maplewood is going to let Jeff Overcharge combat veterans by $1000 a pop he my need a little thicker skin, some sergeants may have even started swearing at him over that kind of money. I feel overall blessed by God that I was able to fix it myself for $25 and was delivered from having to spend over $1000 on unnecessary repairs. Justify your employees actions ever how you like, but making them accountable for losing customers through conduct that appears either criminal or incompetent would be much more beneficial to your business serving the community. Pray for me so I can know better what to do next time I feel trapped in by someone selling me something I know I don't need.

Have had multiple performance engines done, and several cylinder heads gone through by this shop…read moreand all were done timely, affordably, the performance engines handled more abuse than they should have. Will use them again in the future.

I have 39 years of engine building experience. Used their shop before to bore/balance a…read morestreet/strip motor and their workmanship was pretty good. Most recently though (July 2023) I dropped off a 1967 numbers matching 383 super commando block with heads and almost 3k in rotating assembly parts (F steel crank, Icon F pistons and Eagle H-beam rods). Didn't bother the shop because I know good work can take time. Two weeks in I get a call that my cylinder heads are cleaned and ready for me to port them before valves and hardened seats are installed. Gave them $400 cash, which is way more than the cleaning/mag check was worth, towards total bill since I was taking the heads out of shop for a short time. The owner of the engine wanted higher compression so I returned a different pair of heads to the shop for the same treatment. When I did, I was informed that the numbers matching/virgin block had to be sleeved (Machinist error) and I wouldn't be charged for the service?! A Mopar 383 can be bored.080 over with no problems more if sonic checked. I was only boring this motor.040 over. They should have never sleeved the block without first contacting me. Purchasing new pistons would not have been an obstacle. The final boring of the sleeve was also poorly machined as the ridge at the base of the sleeve disappeared on one side of the bore. Kept my cool, told them thanks for being honest and left. Returned two days later with two more 383 virgin blocks and told them that the machinist that ruined the first block (Owner's son) wasn't to touch these two. We unloaded them on a cart at the shop door. Returned 5 days later and my blocks were still on the cart next to the shop door untouched. Told them that I was taking all of my parts out of their shop and that the block they ruined was theirs to keep. Left the crankshaft because work had been started on it. You can use a re-sleeved motor but, not for the purpose that I was building it. Got back to my shop and inspected the cylinder heads and found that only five of the valves had been replaced. No matter how well you clean them, old valves will have carbon pitting. Didn't receive a call on the crank for 3 weeks so I called and when I did It just so happened to be ready that day. When I got to their shop I wanted to see the work order for the cylinder heads and the tech that did them (the owner's other son). The work order said 16 new valves and a work total of $848.00. When I told him that he did not replace all 16 valves, he bald face lied and said that he did. I told him that he had just lied to me and that he had no integrity. He became clearly upset. When I told him how long I've been building engines and that he only replaced five valves (the exact number of his deception) his expression became blank and he was lost for words. He then couldn't remember which heads they were and wanted to see them. He was "pretty sure" he replaced them all ect. ect. Either you did or you didn't simple as that. They tried to charge me for my old vales. Told them that their shop had just earned all the free advertising I could give them, paid for the crank work, not the heads and told them I didn't need a receipt because we are Done. Use this shop at your own risk

Was referred here by my mechanic and the service was excellent! Two generations of local ownership.read more

I would like to give a shout out to Mike and Jerry at Pine and 17th Transmission. They got the…read moreoverdrive to work again in my truck. Originally quoted me around 600 to 700 bucks over the phone. I was ok with the quote so no biggie. They got my truck in, it was diagnosed as what we thought it was when we talked on the phone. Got it fixed in a day and the best part it came in way under the quote given over the phone. Came in at about 380 bucks. And now the truck drives like new. A huge shout out to this locally owned business!!

This place is amazing! They are so professional and friendly as well. They take time to explain…read morewhat is going on with your vehicle and what you're paying for. The level of expertise and professionalism is beyond F I am very impressed with his place and will definitely return for any issues in the future!

Very helpful, friendly, punctual & professional service! They helped me pick the right tires for…read moremy driving needs

These guys did a great job on my car. A Year later and everything is good. I ended up doing 35% on…read moreall windows but nothing on the front.

Paul and team are great! Although unfortunately we were unable to use their service (as my issue…read morewas very niche / apparently needs to be addressed by the dealership), Paul had exceptional customer service over the phone and walked through what the approach would be, some issues that could arise, and gave his recommendation for how to best resolve. As someone who moved here from Chicago, it was refreshing to have that hospitality, honesty, and integrity all over the phone while saving a trip in. I highly recommend Dashmasters and we will be using them for our automotive needs in the future. Thank you Paul!

Very good service, and friendly owners! I was on my way to Saugatuck when an unusual noise came…read morefrom my rear tires. I called in and they were able to check and fix my car immediately. 10/10 recommended!

Lakewood Auto has done car maintenance for my family for as long as I can remember. Surprised they…read moreare still putting up with us to be honest! Haha! They have nothing to hide and provide honest service. Support local when you can - even auto repair shops!

Their preachy political sign out front is off putting. The message doesn't make me want to…read morepatronize the business. Please reconsider the sentiment you are portraying to potential customers :)

I've been using Mannes for all of my car body repairs for several years now. They are always…read morecourteous and professional - the best shop around. A special mention for all that Joe does to make his customers feel comfortable throughout the repair proses.

Excellent job repairing and painting bumper on my BMW after a Meijer parking lot hit and run…read more Perfect paint match....like it never happened. Competitive price, easy to work with and completed the repair on schedule with no hassle or fuss. Would definitely go back!