If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

Don't fall for the good deal! Moving is expensive and they know no one can afford to put another…read moredeposit down on a house and wait 45 days to get their initial deposit back. They're taking advantage of people that can't afford to move. They raised my rent $325 to renew at the end of my first lease. And if you ever need customer service it's outsourced to India. So minimum cost and service to their residence at the maximum charge. Going up 20% on the cost of someone's lease should be illegal!

My family's condo in Los Angeles has been property managed by Comuneo for over 6 years, since they…read morewere Rubin Properties. They are absolutely the reason why building issues and emergencies have been handled so fast and professionally. I've seen the professional way that Heather and her property managers handle things in our HOA meetings. They are far more diplomatic than I could be! At the end of last year we decided to buy investment property in Texas. We were beyond thrilled to see that our trusted property management company from CA is also in the Richardson area. Knowing they have our backs in both states is such a load off our minds.

Kaylie and Hannah are true professionals. They are both reliable, prompt and bright professionals…read morein their respective field! I can not think of anybody else to handle matters in our community. Thank you ladies. Keep up the exceptional work!

Joshi Joseph at Ashoka Lion is an excellent rental manager. He has managed our rental property for…read moreseveral years. He is proactive in dealing with property issues and has a balanced approach in representing renter concerns and issues. When we decided to sell the rental property he was very helpful in coordinating property showings. We highly recommend Joshi and Ashoka Lion

Spoke to Joshi and his knowledge and customer service in property management is high level. Would…read morerecommend speaking with him for all your rental needs.

My experience so far has been remarkable. I cannot say enough about how wonderful Brian Langus has…read morebeen as a realtor. Love that he is personable but direct in his communication. While I'm sure we are not one of his top clients, he has certainly made us feel that way. John Maclaughlin has been a gem as well! So professional and his system of breaking down the homes we have seen and how to remember them is so helpful...plus he's just a great time. Erika has also been amazing. Answers all my phone calls and questions with ease! Such a great experience! We are KW Van Poole lifers!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

I feel kind of late to the party because I didn't find out about apartment/home locators until…read morepretty recently. It all started on Instagram with Smart City Apartments. They post regular content and often do negotiated deals. However, I quickly learned that the only way you can really take advantage of these deals is if you're ready to sign then and there. It is first-come first-serve and unfortunately, it was not practical for most people to wait around for the perfect deal not knowing the timeline. Most apartments require you to provide 60 day notice of intent to vacate. This timeline felt shorter for me because I was going on an international business trip. I did not really have the time to look around and wasn't sure what to do. Luckily for me, I stumbled across The Realm Agency on Instagram. I liked that their posts showed pricing and location. Sometimes apartment locators can be really obscure in my opinion. I sent them a message and sure enough someone contacted me shortly after. That's when I had the privilege to meet Chris- the best locator around! Chris was super attentive to all of my needs and questions. He inquired about what type of apartment I was looking for, amenities, my budget, expected move in date, etc. I gave him some areas I was interested in and within a few days he had compiled an extensive list for me. I am not lying when I say that Chris worked around the clock to help me find the perfect apartment! We were texting each other during random hours since I was traveling and working in both the Philippines and South Korea. He always kept me informed about my options and was never pushy on a single property. I appreciated his honesty and feedback in regards to the pros/cons of available properties. Working with him honestly felt like talking to a friend! There was one property that I really ended up liking and Chris was able to set up a virtual tour. However, that same apartment ended up getting leased during my tour. I was pretty upset over it, but Chris was able to offer me an even better alternative shortly after (literally the next day or so). I felt so grateful since it felt like a huge burden had been taken off of my shoulders. Let me also point out that I am a pretty picky person. I had high expectations for my new apartment and was so worried I wouldn't find the perfect place. I finally moved in today and I truly love it! I moved to Harvest Lofts at Farmer's Market (an area that I did not even first consider). Chris truly wants to help you find a property that you will not only like but love. If you're looking for a new place, do yourself a favor and contact The Realm Agency!! It is completely free and saves you so much time. I honestly don't even know why people bother to look for apartments on their own if businesses like these exist. Chris- THANK YOU SO MUCH! You are a life-saver and super awesome. Rio and I have finally found our new home and it wouldn't have been possible without your help. Yelpers- Please consider these other companies that I used that would make your move perfect alongside locating with Realm :) Utilities/Services: BeeConnectedNow (free) Movers: Leader Movers

My locator was Kaitlyn Bomar and can't say enough GREAT things about her! She worked with me for…read morealmost a year and half and we kept in touch the whole time. She reassured me that she would find something that fit my qualifications. Let's just say, she exceeded them. My new apt is a dream come true! She treated me like she was a friend helping me look for a place and not just another client. I refer everyone to her! She really is a GEM! If you go with Realm agency, i beg you to get Kait! She will exceed your expectations times a million!

Andrew did an amazing job with taking AirBnB pictures of my property. He was prompt and extremely…read moreprofessional. The photos turned out fantastic and he went over and beyond with making sure every shot was perfect. I highly recommend him and hope to work with him again.

From the owner: Elevate Your Listings with Premium Real Estate Media. First…read moreimpressions sell—make yours unforgettable. We specialize in high-impact visuals that captivate buyers and drive results. Our services include: 📸 Professional Photography 🚁 Aerial Drone Imaging 🎥 Cinematic Videography 🏠 Matterport 3D Tours 📐 Detailed Floor Plans 🌟 Special Offer: For a Limited Time Only! Receive a FREE video reel with our Bronze Package OR Enjoy $129 OFF our Silver and Gold Packages Let us showcase your property at its absolute best. 📞 Call now to schedule your shoot and take your listings to the next level.

Jonna was an absolute pleasure to work with!…read more She was on top of the entire process, from start to finish: 1) We closed exactly one month from our first contact with Jonna. 2) Except for the one day of seeing the houses (which Jonna was totally prepared) , the entire process was done remotely. 3) She was involved in the entire escrow process, along with clearing up discrepancies along the way with the mortgage and title companies. 4) Absolutely personable and professional! We love our new home and are lucky to have worked with Jonna Rodriguez!

Jonna brings a whole new definition to the word HUSTLE. She went above and beyond as our realtor…read moreand I would recommend her to ANYONE looking to buy or sell. She is always available to answer any and all questions and doesn't overlook a single detail. If you want to be absolutely confident in your realtor, Jonna is the only option.

Typical property management/HOA with a lot of threats, fines, and no way to contact or dispute. Why…read moredo your letters have no names, phone numbers, or emails on them?

They are experts at the "delay, defer, & dilly-dally paper shuffle"…read more It's like the Truman show loop. Nobody has a phone number where you can get in touch with somebody & if you do get by chance a phone number it just rings and rings & rings & goes immediately to voicemail because they're really not available - no never ever available. & if you go to the actual office up in Richardson TX?, it's always locked because they're not really open for business they're just a shystering midway thimble-rig Carney-Barker circus show game. They use TownSquare as THE go-to place for all communication, but their settings are set so that any & all requests that a community might lodge through that application or platform are only seen by a selected few & not community wide so that we can actually see what's going on with requests & what kind of request are being lodged & then at the annual meeting they just bloviatingly brag about & bemoan the Loads& Loads & Loads & overwhelming loads of request that supposedly come in to TownSquare - but there's no proof you see because well privacy, concerns, & considerations have to be protected. Here's how any request is handled by the glorious and illustrious Goodman & Company via the blackhole of TownSquare: A community member fills out the online form & submit a request, Then it gets handled by some helpdesk somewhere who say they're assigning it over to your designated property manager , That property manager response?, well...it's always "your request has been received & we're forwarding it over to the HOA board for review". But does any of that really happen? I don't think so.. & then?.... your request is promptly closed as if they've absolutely done something when they've done absolutely nothing but shuffle papers around just eVirtually but with out the virtue. I mean, I could write paragraphs about how wrong & impersonal & contrived & what a bullshit organization. Goodwin & Company are indeed but it's just like any of their conglomerates: they take your money, they do as little "customer service" as they can in exchange for that money & in the end You're stuck with them because? Better the devil you know than the devil you don't. You know United healthcare CEO scenarios & HOA's & management CO's are all in the same parasitical narcissistic sociopathic myndset. Welcome to The Brave New World Adolf Huxley would be absolutely shocked

Andrew did an amazing job with taking AirBnB pictures of my property. He was prompt and extremely…read moreprofessional. The photos turned out fantastic and he went over and beyond with making sure every shot was perfect. I highly recommend him and hope to work with him again.

From the owner: Starting at only $129read more

Zoom helped me find a great place near my place of work. Given that I had to relocate from the…read moreother side of the metroplex and had only a few days to search for a place, I don't know how else I would have been able to see the number of apartments they showed me and apply for a place within a 3 hour period. This place is not only great but a necessity for those relocating from else where.

I visited several apartments looking for that "perfect one" just to get more frustrated and…read morestressed with each one I saw. I stopped at a fast food restaurant to take a much needed break and got on the internet. Zoom Apartment Finder came up and I filled out the information to get assistance. The list I received matched my needs so perfectly and for a person like me that's constantly on the go there can't be too many compromises. I am so grateful to them and will definitely turn to them then next time I move, though I love where I'm at and won't be moving any time soon. Thank you so much Zoom Apartment Finder!