We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

Joe has taken care of our cars for the last 20 years. He's honest and treats his customers and…read moretheir vehicles with care. I highly recommend him and his shop to anyone needing auto service.

Very friendly staff, great service! Paid less for my emissions test than I thought! Would…read moredefinitely go back for any maintenance needs.

Great service from incredibly nice people who care about their community!!…read moreMaroun, Eddie and Monir are trustworthy and hardworking, too.

This Body shop took my insurance money from aaa and never fixed my car to factory specs. They…read morecharged almost 7,000 and were suppose ton fix the broken frame and were suppose to put new parts, but instead let me drive my car in a very unsafe condition. They left my 2017 forester in worse condition than it arrived in. My car currently is undergoing all new repairs to fix all for 7,200. This has been reported to the attorney general and currently seeking legal options. Please do not use this shop for safety reasons.

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

I called Big Bend Auto Center to get an estimate for a brake job--what a frustrating experience…read more First off, they don't give estimates over the phone, which is fair. So, I scheduled an appointment for Thursday. However, the person I spoke with had a really unpleasant attitude. He kept questioning whether I had the right place, repeating, "We're Big Bend Auto Center, not the other Big Bend Auto store." Why would I be calling if I wasn't sure? It came off as condescending. Then he told me I couldn't wait for my car, and when I asked again--just to clarify if I could wait while they did the estimate--he rudely said no. At that point, I decided to take my business elsewhere. If you can't treat your customers with basic respect, why would I trust you with my car? It's disappointing, especially since they have decent reviews on Yelp and Google. I expected better. Unfortunately, my experience was the complete opposite.

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

Great experience! When calling to make appointment very knowledgeable and helpful to determine what…read moreI needed. The service from the mechanic was fantastic, he communicated what was needed, explained clearly with time frame and cost. Very happy with the service received.

Great service, and friendly staff. I was able to get an oil change, inspections, and a new tire for…read morea reasonable price. Thanks!!

I needed an alignment after some work I had done. My mom had just died the day before and I needed…read moremy car back quickly. My tires were unsafe so they guided me to get replaced and back on the road the same day. Carol was exceptional with her sincere sympathy & she gave me a hug.

Rick Nowacki at Telle Sappington has been taking care of my family's and employee's cars for over…read more20 years and keeps them up and running even with high milage. Rick has also come to the rescue by working us in to a busy schedule when we've had an emergency break down. We've had tires and suspension to exhaust and engine repairs all fixed right the first time at a fair price at Telle. Rick is extremely knowlegeable about all car problems and can communicate in laymen's terms what's wrong with your car. He is honest as the day is long and just as importantly, always leaves you with a smile. Rick's not the exception at Telle Tire & Auto as all the friendly managers and mechanics are the exact same way. It a local family-owned business that treats their customers like family. Thank you Sappington Telle Tire & Auto!

Arvin has taken care of our vehicles for as long as I can remember. We trust them completely--…read morethey let us know what needs to be done and if it needs to be immediate or if it can wait. Their prices are fair and they are just fantastic to work with. They've done everything from routine maintenance to big ticket repairs to pre-sale inspections for us. We simply don't trust anyone else with our cars. They are such a blessing.

I used their services four days ago. At the end of the day, I was pretty happy. We had a bump along…read morethe way, but they came through in the end. They needed my car for four hours so I brought it in at the agreed upon 9:00 am. Unfortunately, I didn't get my car back until 4:30. The good news is that I had four tire pressure monitors replaced. I had the exact same four tire pressure monitors replaced on an identical car two weeks earlier, at a Cadillac dealer in Florida. Arvin was 45% ($270) less than the dealer. The front of the business staff is very personable and accommodating. I will definitely return.