Service 0/10- called multiple times due to lot being underwater every time it rained (no answer)…read more Nails and screws all in our storage and outside had total of two blowouts and 4 flats within one year. Gate doesn't ever work with APP Rats and mice in Unit. We found droppings all in our coolers and bags. Me told them due to lack of response I would be moving out, we moved out on 7/11, and then wanted to say they would be charging us rent for August. HAHA! Don't think so! Oh and then offered 20% off for us to stay. So if you threaten to leave, they will give you a discount!

Price is amazing…read more Location- Amazing Facility- Amazing Attending personnel was in point. Great communication, and made sure i knew all options. Even reminded me of all the discounts they offer for different reasons ~SuperHappy

Barely made an account and I am already dissatisfied. Wrong contact information was taken down by…read morethese people and the person working there is never on site. Worst customer service ever. Do not recommend.

Don't fall for their online specials. I rented a unit for $140.00 a month. After three payments…read morethey raised the rent to $210 a month. They said " that is what similar units go for." I went to there website and they were still advertising the same size unit for $149.00. This leads me to believe this is a classic "bait and switch" scheme. Buyer beware.

I've had a unit here for almost 4 years. The price increases are ridiculous. It's gone from $85.00…read morea month to $140.00. Miss when it was locally owned. Oh & forced me to have insurance. Not getting anymore of my money!!!

Angela helped me move my storage from league city cubesmart to her Santa Fe location via phone…read morecall and handed my move out time period along with setting up my new unit by the time I got there with my trailer so all I had to do was go in sign my paperwork and then I followed her to my new unit and she give me my code and set me on my way with a great feeling that my stuff was secure and It was very tidy outside which was refreshing let's me know she cares about her work and I love a good work ethic and she shows great attitude and enthusiasm that is very rare nowadays

Extra Space Storage offers introductory discounts to attract customers, increase significantly…read moreafter the first few months or year. Increases can happen frequently. Before you know it you're paying more than double. My 10x10 climate controlled is now $248. Bait and switch tactics. Stop price gouging your customers!

Love this place. It's super clean and right next to my house so it's very convenient. Very safe…read more They provide really nice dollies for you to bring everything up to your unit with. I've never had a problem with them. Highly recommend!

I recently used this moving company in December 2025 and also used them in December 2024. In 2024,…read moreI was pleased with their service and price of the move, so I decided to use them again in 2025. This time around, I honestly would not recommend using them for a residential move. The movers did not properly protect several of our items and caused significant damage to a solid wood dresser. A few of our plastic moving boxes were smashed and broken. They also put a small dent in the wall while moving stuff upstairs. There was also confusion between the movers and the front office staff. The movers stated they weren't given any "paperwork" so they didn't even know how much to charge me at first. Overall, this most recent move with them was just not good or professional. Not sure what changed in 1 year, but I would not recommend using Moving By Design at this time.

This company was very patient an understanding with moving an elderly parent. The movers, were…read morecourteous, efficient and very accommodating to my requests. I'm definitely keeping their contact information for any future moves. Barbara R. Tomball, Tx​

If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

I highly recommend JACK ROBINSON MOVERS. They took great care of me and my stuff today !…read more Avelino, Emmett, and crew leader Brenden are my heroes. They even put blankets on the porch to protect my stuff. They were so easy to work with - especially on my tight budget. They were all hard-working and trustworthy gentlemen. I found them to be reliable, safety-minded, and dependable. Mr. Jack Robinson exceeded my expectations. With gratitude, Kimberly

We've used Jack Robinson moving several times. I have to tell you the peace of mind it gave me…read morewhen Jack arrived with his men to pack our things up after we had water damage, and the kitchen ceiling was lying on the floor. Jack's men came in and started sorting and packing in that terrible mess. What a relief to my husband and I. We've always had premier service from Jack's moving company. The men will move your furniture exactly where you want it with care. Very honest and polite.

Did new owner"service overview " to determine what was needed on my recent motorhome purchase…read more Charged me for repairs not done and owner refused to even discuss invoice with me. In addition insulted my character. Made no attempt to "make things right." Better off with one of the mobile techs out there in our market

Family owned and takes care of business every time they need to!…read moreSaturday is a tough day to get recreational vehicles supplies, I send customers there always!