Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

If you need appliance repair this is the place to call. They came to my house the same day and not…read moreonly fixed my refrigerator but fix my oven too. They have great prices and are very knowledgeable. Somi was my technician and he could not be nicer or more helpful. It was a pleasure to have him in my home and work on my appliances. I am so happy I found this repair company and would gladly recommend them to my family and friends or anyone who needs appliance repair.

My 10 year old LG front load washer was leaving clothes wet. I tried the usual troubleshooting, but…read morecould not figure it out. Long story short,Somi spent 2 hours assessing the situation. Turns out it was a drainage issue and he Jimmy rigged a working solution with our existing pipes. He only charged us the diagnosis fee! The man is honest, hard working,knowledgeable and most importantly, he has integrity!! If you have appliance issues ,he's the man to call!!!

Anar answered my request right away and showed up the next morning promptly and ready to solve my…read moreissue. He did a thorough diagnosis and was clear and explained our options for repair. Ultimately we will need a new machine but I feel more confident with Anar's advice on what to get to avoid future issues. His service charge was more than fair and affordable. Highly recommend Anar for future appliance repair.

The technician came and diagnosed a faulty mother board in an oven. He left, saying they would call…read morein a day or two. I hit the board with a multimeter and questioned his diagnosis but he said I was wrong and he was sure that was the problem. After 2 days, I called them and got a run around about finding the part. After days of being ghosted, I found the board (which was $400) installed it to find this was not the problem! They wasted my time and my money. I would not recommend them.

They are very honest. I called for service and they talked me out of it and made a recommendation…read morefor a new unit that worked out perfectly

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Incredible, spectacular service. I can't say enough about how impressed I was with the response and…read moreknowledge of the refrigerator service man. Wow! My 14 year old whirlpool side by side refrigerator broke a few weeks ago, but had still been making ice. I wanted to have it checked just to be sure I could trust it. When I called to describe the problem, the person who answered suggested that i pick up some thermometers and monitor the temperature, and call them if there was a problem. I got some great freezer /refrigerator thermometers from the hardware store and found that both the freezer and refrigerator side were too warm, even though I had the coldest setting selected so I called for an appointment. They called me back and let me know that the service man would be out today after 11. They reviewed the prices with me. Today I got a call that the repairman would be leaving soon. Then I got a call that he had left and should be at my house soon. The repairman also called me to tell me that he was 15 minutes away. This was great since I didn't have to wait at home but could do some small errands near home. When he got to my house, he listened to the description of the issue and diagnosed the problem. He asked how old the refrigerator was and explained what was going on, telling me that it would cost more to repair this than to buy a new one since only about a third of the freon that should have been getting through the system to cool it was actually getting there. I really appreciated that the repair man showed up as expected, kept me informed and had excellent knowledge of the problem. I really enjoyed working with this company and will call anytime I need service. Thank you for the great job!

TLDR: Find someone who provides itemized pricing. These guys charge insane rates and won't even…read moretell you what parts they installed. I'm very unsatisfied with both the service and the follow-up with American Service. After the repair, I asked a straightforward question: what specific parts were installed. They refused to answer. No itemization, no explanation, just deflection. That alone is a major red flag. After some independent research, I found the parts installed cost roughly $500 total. I was charged around $1,500 overall, which implies ~$1,000 in labor for at most 1-1.5 hours of work. That pricing is wildly out of line with the market. They're free to charge what they want, regardless how offensive it is. But when pricing is opaque and basic questions are avoided, it creates a dishonest experience and erodes trust. Playing dumb when asked for details only makes it worse. Look elsewhere

Don't post a lot of reviews but Richie is a class act! We called him to come out and take a look at…read moreour dryer as it was making a strange noise and wouldn't work properly. About an hour before he was due to arrive I showed my wife what to show him because I had to leave and of course the dryer worked perfectly after it spit out a face mask that had been lodged somewhere. Richie could have charged us the service fee and I even offered to pay it and he refused. He came in anyway, looked at the dryer and regardless and confirmed it was the mask and didn't charge us a thing. So nice to know there are good honest people in the world still. I can't recommend Richie's Appliance more, stand up honest guy!

Have always used him before. Always satisfied until know. Have called since 1030am, is now almost…read more2pm. No call back to even give me an idea when he would be coming. Very disappointed. Will have to call someone else.