I have been a client of this practice for several years. Everything had gone smoothly until this year. I sent in all of my paperwork by March 19th, just after their deadline to have taxes submitted by April 15. No problem, they filed an extension for me. I followed up in April, and again in July to check on status... and received no reply. I called later in July, to see if I could speak with Alice (our accountant at the firm) directly. I tried a few times to reach her and on August 27 received an email informing me that Alice was no longer with the firm but that Ami would be handling our taxes. There was no other notice - not a note from Alice letting us know she was leaving, nor any sort of apology for the long lapse in communication. Ami then did our taxes and sent a link to review them. The numbers looked good, but she messed up the names on the return. I reached out to have her fix them. Silence. After multiple attempts, I finally got someone who was able to fix the names. I went to review the return and the refund amounts were now different by several thousand dollars. I politely inquired and was told this is due to a 529 plan distribution which they had somehow forgotten to include when they did the taxes earlier. They didn't have any receipts for offsetting expenses, so assumed there were none, and didn't bother to ask. It took a few tries to get that fixed, but they did. They then tried to submit my taxes electronically, but they input the wrong PIN numbers. The correct PINs were in the initial correspondence that I had sent them that included all of my relevant tax information. They were called out in a separate paragraph of my cover letter to the accountant. I re-provided the PINs over the phone and the IRS accepted the files, so I'm now hoping that it's all good. I am not a happy customer. I pay an accountant to do my taxes because they're supposed to keep things straight. In fact, the normal process to institute an internal controls program in any business is to hire accountants to make sure that things are properly - what's the word? oh... yeah... - accounted for. This firm couldn't communicate what was happening with their internal processes, and then made careless mistakes and oversights, and couldn't communicate with me about my taxes. And for the record - we had a mess of deductions, and the amount of the refund was sufficient that each month our tax filing was delayed cost us roughly $300 in interest. I've not seen any offer of recompense. I'm definitely not trusting this firm with my accounting going forward. read more

We have used Watter CPA for our tax preparation for a number of years, and we are very happy to continue with them! The CPA practice has transitioned from a small number of people working in the Rockville office to an expanded practice under the umbrella of George Dimov, located in New York City. Throughout the transition, when we have had a question or concern, someone has always responded in a timely and positive way. Some of our investment statements are always delivered late in the first quarter. Usually, Watter CPA has been able to upload all our data except those pieces, so that they could be entered quickly, allowing us to file by April 15. When that last investment data is delivered to us too late, Watter CPA smoothly files an extension for us. The Rockville staff is courteous and efficient. Courtland (in the front office) knows us as returned clients and we are totally comfortable trusting her to follow through with any and every communication. This year was the first time that Mitchell prepared our taxes and it was clear that he understood our rather complicated income tax profile, expertly applying every credit we could have and taking the time to clearly explain the answers to every question. We are very happy to recommend Watter CPA/George Dimov Tax Service, and we look forward to continuing with them in future years. Larry & Nita Vorisek read more

I had a 5-star experience working with Watter CPA. The staff responded quickly to emails and were always courteous and professional. Moreover, they found tax breaks that I surely would have missed had I done the taxes on my own. I recommend them highly! read more

I was very pleased with the services I received. They were knowledgeable, organized and very responsive. I can recommend Watter CPA to people with confidence they will be very satisfied with the services. GRog read more

I'm happy to take the time out to write this review for my favorite team of accountants. Everybody that I have contacted at this company was incredibly helpful and friendly. Previous accountants always seem in a rush to get me off the phone but here I feel like everybody truly cares. Even the dumbest questions that I have are explained to me patiently. My taxes are not the most complex but certainly require attention- self-employment, wage income, certain international item, etc. Great job! read more

We've been with WATTER CPA for 40+ years. Throughout the years, the staff has been extremely professional and accurate. Work has been done in a timely manner, and we've never had an issue with either state or federal tax returns. The group continues to support our tax needs and we recommend them highly. read more

Ken's office has been instrumental in getting (and keeping) my tax situation organized for the last several years. Through career changes, moves, etc., they have supported my ever increasingly complex taxes. I recommend them to any friends and family. read more

I have used this Ken Watter CPA practice for the past few years while Ken before his untimely passing. Ken helped build my capacity as an S-Corp, and Alice and her team members have continued this excellent service. I am very appreciative of their responsiveness and support. I highly recommend Ken Watter CPA practice to individuals and small business owners seeking hands-on services. read more

I had some issues that Kenneth and the firm were able to completely solve, and things have been way easier now that I have them on my side. I really thought it was going to be a much bigger issue than it was, and I'm so happy I found them. Thanks for everything! read more

I am so surprised to read the negative reviews - even if there are only two of them. I have had Ken and his team do my business + personal taxes for over a decade and have nothing but positive things to say about them. Knowledgeable, efficient, client friendly, helpful and courteous. Emails and phone calls are promptly returned. No complaints whatsoever read more

I have used Kenneth Watter's services for the past several years and have been very satisfied with them. They did my taxes quickly and efficiently. Another client of his had told me about him and they are very happy with him. I would highly recommend him. read more

I have been to several accountants, Ken and Alice are the best in service, knowledge, and giving me peace of mind...I highly recommend them!

Ken and his team (Alice, Lindsay, etc.) are all excellent. I've been working with them for my business and personal taxes and utilizing bookkeeping services for years. II have had nothing but a positive experience with Ken's office. I have and will continue to recommend Ken and team to clients, family and friends. read more

Does it really take 2 years to review a tax return? does it really take 2 months to review corrections and omissions the I pointed out on a current year tax return? and because of their delays- I had to pay the penalties! and was expected to pay for the preparations in full. I had to sign every Power of attorney twice because the "didnt go through". Really? every time? Every request was channeled to the assistant, Alice, and disappeared. I was told "we called you several times" - which they did not. I was blamed with "you didnt sign the XXXX form" without explaining why I should or what it is. In short - UNRELIABLE UNTIMELY UNPROFESSIONAL DONT GO THERE. read more