I've been using this location's services and equipment for a while…read more I have rented vans twice and that was mostly as expected, not problematic, but less smooth than it should have been. Renting storage units has been a pain. I've been using two storage units from December 2021 until now. I've stopped using one of them today. Items were missing. Someone had been in a suitcase that was stored in the non-climate-controlled unit. I'm not pleased, but without proof of something happening, I'm out of luck. I had enough stuff for two units and now, it all fits into one. Apparently, the cameras and security isn't quite enough. Does any storage facility have good security? There was a price increase, so I was interested in consolidating and I found that someone helped without my authorization. Talked to an owner and she walked back with me. Since there was no forced entry, I'm out of luck. Since U-Haul locations are franchises, they're at the mercy of the franchise owners. Good owners do better.

My boyfriend rented a van from this U-Haul location and unfortunately he accidentally dropped my…read moredebit card and his driver's license in the van at some point. U-Haul contacted him later that night letting him know that they had our belongings. I just helped him move into my place (over an hour away) so we weren't able to run back and grab them. Here we are 12 days later and I'm getting ready to head out and pick them up when my boyfriend calls me and says he reached out and U-Haul threw them away. I know it's been almost a couple of weeks, but there was no timeline given as to how long they'd hold onto our items (I thought it would be 30 days like other retail places). There was zero follow up and we were not warned or notified that they were going to through our things in the garbage. I was upset so I called this location and spoke with a very helpful male employee but he didn't see the cards anywhere and said the manager Pauletta would take a look around and call me back and I gave him my phone number. After a few hours I still hadn't heard anything so I called again and got to speak with this manager. She was very short and rude with me, saying that she already "called the guy back" (meaning my boyfriend) but never called me back after I specifically left my number for her and was told she'd be in touch with me. When I asked what happened to our cards, she said it got thrown out when they cleaned out the safe. There was zero apology or accountability for throwing away our personal belongings. I'm pretty upset with that interaction and wanted to make note of this. I'd recommend going to literally any other U-Haul because god forbid something slips out of your pockets while you're moving stuff around and next thing you know, you're personal items are thrown away without any warning

Always say yes, good price and go above and beyond for their customers. I would highly recommend…read morethis location to anyone looking to rent.

These guy's are big frauds even i replaced the rear view mirror whole frame and let them know i…read morereplaced if i broke and they agreed with everything i have proof of online order from where i bought and fixed by myself now after 4-5 months they sending me email of invoice for fixing the already fixed frame and with pictures which i sended to them when the incident happened that's what they doing Even already charged me almost $5500 on closing time and refuse to give me truck afterwards . These guys charged me alot extra charges.don't ever go to this branch.

If you can not remember what customer service feels like.......rent a car from this location and…read morethey will remind you how great it can be! I called the 800 number yesterday to reserve a car. I was really having a horrible day as my husband's car is going to be stuck at the dealer for 30 days due to a parts shortage. You can only imagine how frustrated and upset I was. The telephone agent let me know there was a car available at this location. I walked to Enterprise (since I had no car) and was met by Peter. What a great smile and calm demeanor he had. There was a small hiccup with my reservation, but within minutes Peter solved the problem and was able to get me in my rental. He walked me around the car to make sure the exterior was in good shape and even walked me through some of the interior features so I knew how to use everything. There was even an individually wrapped Clorox wipe placed in the car so you can wipe down the steering wheel to feel safe and clean. I appreciated that. He made sure I knew where the gas level was at and that I felt comfortable before I drove off. The rental process is paperless and extremely fast with their tablet. You just need to present your Drivers License and Credit Card. In my frantic afternoon, I forgot to grab my insurance card. He asked to call them back the next morning to provide them my policy number. During the entire process, Peter was amazing. He had a great attitude, wonderful personality, he was patient, kind and understanding. He turned my horrible afternoon around. I can not thank you enough Peter. The next morning I called in to give them my insurance policy info. Brianna (I hope I spelled that correctly) answered the phone. She proved that this store offers great customer service. She was smiling, patient, spoke clearly and made it easy. Thank you to the staff at this location, I really appreciate your empathy, understanding and patience.

Luckily I'm not on a time crunch but if I was.. it took about 30 mins from my reservation to be…read more"checked in" and then currently still waiting to even get my car which I had a reservation time of 12pm. I understand being short staffed when people call out but maybe this review will let management know they need a backup plan or realize they are short staffed. Finally got help after another 30 mins so an hour total wait after my reservation time. The staff were gracious and kind but they need to figure something out. Next will be the review about the car. I received the car with an empty tank. That was my first time ever.. it's usually with some gas at least. So now I need to go and fill up. Once again luckily I'm not on a time crunch but if I was, that would be a very big set back. Also I usually add a car seat with my rental but they didn't have any and advised me to go to another location

First time using Brooks body shop, they repainted a rear bumper on my sons car which is a 2012,…read morethey matched the paint perfectly and repairs were completed in 3 days. Great customer service and will be using brooks body shop in the future.

Brooks Body Shop is very accountable and professional. I called them and they were extremely…read morehelpful right from the start. I followed my insurance's recommendation and had my car towed to their shop the very next day. When I asked how long the repair would take, they said about a month--and they delivered exactly as promised. Job well done!

Carla, Yvonne and another young lady. Great customer service! 10 minutes before closing normally…read morepeople won't answer the phone or if they do they will try to avoid helping. That was NOT MY EXPERIENCE. Carla was more then helpful she noticed I was on a time crunch and went above and beyond. on arrival I met Yvonne great customer service and great energy all around. If your looking for storage or rent a truck they will take care of you!

I had a nightmare move to Manteca several months ago. One thing went wrong and suddenly the…read moredominoes were falling, creating drama with my bank, the hotel and the storage place. The staff at Silver Chase patiently worked with me to get everything straightened out, so I could get on the road in one of their trucks. They made it happen and I am truly grateful. I would definitely use them again and recommend them without reservation.

Selena was great she has a great personality and friendly. She had my rental ready for me when I…read moregot there. It was a very nice vehicle and super clean inside and out fast and easy transaction. I was in and out. I'd recommend going there.

I had an excellent experience at Hertz in Manteca with Miriam. The reservation process was easy,…read morethe SUV was clean and in great condition, and pickup and drop-off were quick and hassle-free. The staff was friendly, professional, Miriam was extremely helpful throughout the entire process. The vehicle drove perfectly and made my trip comfortable and stress-free. I really appreciated the great customer service and smooth overall experience with Miriam. I had always booked with enterprise in the past but their prices are ridiculous now, so was looking for something more affordable on a SUV & found the best price with Hertz. I highly recommend them to anyone looking for a reliable & affordable car rental company. I will definitely keep booking with Hertz for any future vehicle rentals I may need again. Thank you Miriam!!

Absolutely the best moving experience ever. I have used M&M Movers three or four times now, for…read morelocal and national moves, and I will absolutely call them when I have need for movers in the future! Insanely professional, efficient, trustworthy, and friendly. They took the stress out of the experience and made moving fun!

First time used movers and packers for shifting And I am…read moreHappy that I chose them. They were on time and they moved everything fast and safe Definitely recommend them for their qualitative service. Their quote was very genuine and the best compared to couple of other movers I enquired.

Although we didn't use Rick , she was incredibly helpful and got back to me right away. I would…read morerecommend Rick and think he is a great option for those who need equipment delivery.

OK I'm 50 years of age I've been renting from tool rental services for quite some time now whenever…read moreI needed a tool ect But seriously hands-down Rick's Mobile Tool Rental by far the best experience I've ever had! Let me tell you the phone call was extremely pleasant they were very informative and experienced in what I was looking for. They unbelievably delivered the product to my home in under 1hr holy shit talk about service! They arrived very friendly and super professional; the rental of the product was very reasonable. this company seems to pride itself in good old fashion customer service and I think they'll be around for quite some time thanks again guys you made my year!!!! Happy holidays!!!!

Your source for old, hard to find, expensive forklift parts, except they are cheaper than anyone I…read morecould find on the net. Dan in the parts dept. is an extremely good parts man. He is on his game, like no other. He follows up and keeps customers informed of pending orders and availability issues. On my first visit, I walked in and said "I am working on an Allis Chalmers forklift." I expected to be told that parts were no longer available. To my surprise, Dan asked for the serial number, and what I needed, and got right on the phone and had my parts a few days later. The best I could do on the internet was over $500 for a master cylinder and 2 wheel cylinders. Dan ordered and got the RIGHT parts for less than $200. I needed more parts for an other A/C forklift recently. I couldn't find some of the parts, but the ones I did were over $300. I called Dan, gave him the S/N and the list and picked up all my correct parts for $200. I won't be wasting my time looking up forklift parts on the web anymore. If the rest of Gold Coast Lift Trucks operates as efficiently as Dan does, this is a real find. Keep rocking the forklift parts world, Dan!

From the owner: Let Gold Coast Lift Trucks, Inc. help you do the heavy lifting. Our forklift company is located in…read moreCentral California and offers a wide range of high-quality, new and used equipment products. We also offer affordable rentals, equipment parts, and service.

Professional. Delivery driver was super easy to work with, he loaded it in the driveway they way we…read moreasked. Once loaded, we called and the dispatcher was nice and scheduled it. We then were not sure about the destination unload Faye so we called back with questions and apologized for calling again bur he said he was there to help us which was so nice to hear that we were not a pain. He answered our questions and put my mind at ease. This was our first time using the pod. In the past we used the moving semi truck and that move was flawless and cheaper than the rest. Highly recommend

I moved from CA to NC. UPack was the most cost effective solution. Cheaper than everyone. The…read moredrivers who dropped the trailers were incredibly helpful. Back office staff was terrific. I really liked the flexibility to use my estimated amount of space (17') or the whole trailer (28'). I used 14' so UPack reduced the estimated cost. I arranged my own labor. UPac would have done that for me but as a Supply Chain Professional I did it myself. Thanks for your service.