Amazing help we got everything that need to be done and they helped us a lot on choosing the right…read morestorage unit

We really enjoyed Park West Self Storage for the past two years. The owners are great. The…read morefacility is very clean and safe, and the prices were reasonable. I highly recommend them to anyone who is looking for a great place to store belongings.

I've been utilizing Storage Pro for less than a year, within that time the rental cost of my unit…read morehas increased twice without a reason listed on the notice sent via mail. Also you are given a month to either pay the price increase or move your items. The bare minimum would be informing your tenants with a reason for the increase especially if they have been with your company less than a year. One increase is understandable but two in less than a year? Going from $154-$186? An explanation should be in order or an option to downsize units. Bad business practice for those of us who are active duty/veterans with limited time on moving our items or eating the cost of the price increase. Transparency is needed.

MAY 20, 2023 I…read morereserved a storage online and pulled up about two minutes before they were closing 4 p.m. I was hoping I would be able to make time you know "Testing luck" thank goodness DANIELA being a sweet heart that she was helped me with no hesitation! I was thankful I made it before closing due to my situation. All in all would rate a 10/10 for Good service and cleanliness of my storage unit.

Storage unit = clean Security = excellent…read more Customer service = delightful Staff = helpful and quick Can't say enough good things. Thanks, Kacey and Co!

I've been a customer with First Rate Storage since 2022. Kacey and Chelsea have been so supportive…read moreand patient with every step of the process. I've paid my bill late and have still received the best customer service when the ladies call and let me know. Any time I go inside, Kacey and Chelsea are more than helpful and have even helped me get a unit that is best for my budget and space I need. I will continue to be a customer as long as the customer service, cleanliness and security of my storage doesn't change! Thank you First Rate for choosing such professional people to represent!!!!

Super happy with this place. Professional service, clean, safe, easy to open and close account, and…read morecompetitive prices.

Mister Space is very secure and very clean! I've had a couple of storage units there for the past…read morefew years. The staff is courteous and friendly.

Went in last minute to get a storage. Lady was very helpful & friendly. Site has good hours for…read moreaccess and clean. reasonable price.

I am uncertain whether it's due to age or parenting that has diminished my patience, but since the…read moretwo lol I have always valued simplicity. Upon my arrival, I found everything straightforward and easy to navigate. The prices seemed reasonable, the facility was clean, and I found the storage options to be quite spacious. Although I cannot recall the name of the individual who assisted me, I do remember that there were two employees present, both of whom were courteous and knowledgeable. We engaged in various conversations, and I truly appreciated the high level of service they provided.

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

I've been renting a unit here for years. Best Mini Storage in Stockton! Friendly staff! Clean units…read moreand great Prices!

If you're looking for a rat-infested storage unit, this poorly maintained property is the place for…read moreyou. My unit was overrun with rats, and the floor was so covered in feces that I couldn't take a step without stepping on it. The tops of my plastic bins were coated in droppings, and the edges of my furniture were chewed up. I had to throw away half of what I stored. When I reported this to the front office, their response was dismissive--they claimed they hadn't received any other complaints about rodents and assured me they use monthly exterminators. I asked for a broom to clean up the mess, took photos, and left with a carload of ruined belongings to dispose of at the dump. I also had renters insurance with $5,000 in coverage, but the adjuster informed me there's a specific clause for vermin damage capped at $400. Essentially, the insurance was useless in this situation. Rats even got into sealed moving boxes. Lesson learned--avoid this place at all costs.

If I could give this place a negative 5 stars I would. When we went to check on our unit and move…read moreour stuff out there were rat droppings everywhere with some of our boxes chewed on. Of course, Ophelia was very dismissive and then tried to go as far as blame us for the problem. When the other company ran this storage facility we didn't have any problems or issues whatsoever, and the grounds in general are disgusting. Ophelia is the worst manager I and my husband has ever dealt with and that doesn't even start to cover the way she is. She's very unprofessional, argumentative, and verbally combative. The unit that we had is actually supposed to be temperature controlled which of course she denied that any type of cooling unit or units were even on the property. We know for a matter of fact that there are swamp coolers in our unit as the other company actually had them operational when needed. Even in Stockton with it's 100+ degree weather the previous manager made sure she ran the coolers so our stuff wouldn't get ruined. This company needs to fire Ophelia and her staff as the majority of them have attitudes and then act like they are answering and talking back to you when you aren't even talking to them while on the phone and discussing things with another person. We have never not had renter's insurance and they were constantly asking for copies of our policy and then stating that they will charge us extra if we don't show them. Our unit was the largest one they have as we had 3 households in one unit. Unfortunately, when I checked the regular prices it was almost $150 more than what my husband and I were paying for our unit as we were paying $395 for a 10x28. They also don't believe in being godfathered into the situation and seeing we had been there for so long thought they had the right to raise the storage fee continuously. I have never been so disgusted with the laziness or lack of professionalism in my life a long with staff trying to get with my husband knowing that he is with me. So in conclusion whatever you do don't go to the Storquest Self Storage on E March Lane in Stockton as they are the worst storage company you could imagine to work with. Deuces and good riddance.