Absolutely unacceptable experience…read more I rented jet skis for myself and my two children, expecting a fun and safe outing. Within 20 minutes, our jet ski started blasting a constant low fuel alarm. I repeatedly asked staff what to do and was told to "just press a button," which did nothing. The loud, nonstop beeping continued, and my kids were genuinely scared and upset. Things only got worse from there. Our tour guide was pulled over by police, and we were left sitting in the water for about 15 minutes with zero explanation or guidance. No one checked on us or made sure we were okay. After that, instead of returning us, the guide stopped AGAIN to talk to more police. At that point, I said I wanted to go back. The entire experience felt disorganized, unsafe, and completely unprofessional. When I requested a refund, I was refused. Even worse, their follow-up response was dismissive and rude -- suggesting I was just "having a bad day" instead of taking any accountability for what happened. If you're considering this company, especially with children, I strongly recommend going elsewhere. Safety, communication, and customer service were clearly not a priority.

Seriously great everything from front to end, from customer service (Sasha is the absolute best,…read moreshe's the best best, so helpful, super responsive, and did so so so so much to try and make a great deal for my group of friends and to make it as easy and step by step for us as possible...and there were 10 of us! Omg Sasha is super awesome, if I could write a review just for her on Google, I swear I would!). To helping accommodate for our big group of 10 guys visiting Florida for a bachelor party, to getting us literally the best deal/price BY FAR (trust me, I'm the best man so I had to plan this and legit cold called every other Jetski business in a 25 mile radius to Fort Lauderdale...you will NOT find anything close to Lustre, go ahead and try if you want, but the other places will lie then nickel and dime you, then there's gas/other hidden fees plus some places charge a $300 PER JETSKI deposit...but Lustre has a $0 deposit requirement! Just don't be an A-hole and use their Jetskis like maniacs). To Sasha (did I mention she's the best?!) walking us through all the steps that even a baby (essentially what we were when you combine a group of 10 guys together that haven't seen each other some in years) could understand, to patiently working and waiting on us (because you do need to sign waivers, provide ID/etc., and that takes time and some coordination over email esp since we are all NOT from Florida and don't live together and are scattered across NY/NJ area). To the actual day and experience, it was really great, the highlight of our bachelor party weekend to be honest (Jason the host we met there on the day of was super nice and cool guy and had tons of drinks water/koolaid/gaterade/etc. in a cooler for us to take as many as we want to keep hydrated during the adventure, and Brandon our guide was awesome too, super energetic and like a super chill laid-back surfer dude, super positive vibes). So, overall...literally from the first point of contact I made with Lustre from my initial luck of draw accidentally falling upon their website during my belabored search for a Jetski event for our bachelor party weekend, and clicking to inquire and message the business (but my computer froze), Sasha immediately rang my phone (did I mention she's the best again?!) and saved me the trouble of somehow finding their website again (IT"S A CRIME TRIPADVISOR and/or YELP doesn't even have Lustre as #1 for Jetski, THEY DON'T EVEN SHOW LUSTRE on their lists PERIOD...HOW?!? it's quite frankly ridiculous), to the whole process of booking and eventually getting to THE DAY of the event, and then THE ACTUAL EXPERIENCE...everything was top notch, and if and when there were any hiccups (like initially not having the ideal time slot we wanted for on Saturday given it was Father's day weekend, or the number of Jetskis or people we were thinking about, etc., etc.), it was always promptly solved and/or answered (usually right away by Sasha...did I mention how great she was?!) with little brainpower from myself (honestly wanted to be more useful during the process, but Sasha just took care of everything lol, almost felt like cheating since planning a bachelor party isn't supposed to be so easy!). So, anyways TLDR (too long, don't read), srry for the long message, but LUSTRE WATERSPORTS...let's just put it this way as a professional working in finance...IF LUSTRE WATERSPORTS WERE A PUBLICLY TRADED COMPANY, I'D BE BUYING THEIR STOCK ASAP. #BuyLUSTRE!!! #SashaIsTheBEST!!! #InAllSeriousness #GreatExperience #AWESOME Hope this review helps, srry for ranting, but hey...it's a positive rant! :) Cheers all! AND SASHA...YOU'RE THE BESTEST!!! TY AGAIN FOR ALL YOUR HELP!!!

This was so much fun! 5 stars!! KC Jet Ski & Watersports offered professional service and quality…read morejet skis. We took an early morning tour with Kevin. He gave us proper instruction on how to use the jet skis and what to do if we fell in the water. Each of us were provided with life jackets. Because we started off in the canal we were able to get comfortable on the jet skis before heading out to the ocean. Once in the ocean we were able to open the throttle and feel the speed. The early morning tour was a great option because the waters were calm. This tour had a balanced mix of faster speeds and also slower idle speeds in the canals which allowed for seeing all the sights. This tour started in Pompano Beach, came back around to Lighthouse Point down the ocean to Fort Lauderdale and back up through the canal. I was surprised at how long we were on the skis - for about 2.5 hours. We were satisfied with the timing but you'd also want to make sure you have proper sun protection. I also liked that the office KC Jet Ski is operated from had little extras to buy in case something was forgotten - waterproof phone cases, sunglass straps, sunglasses, etc. This was an awesome experience. Thank you KC Jet Ski & Watersports!

Love this place - great workers, super clear instructions, & beautiful area for jetskiing! Will be…read morecoming back

Good times. Very professional service. Captain Andy and his crew were great. Very cool way to see…read moreFort Lauderdale. Great food onboard!!

So much fun. Rented a jet ski and with quick instructions is was out to the water. Great time on…read morethe ski and then relaxing on the beach with the chair and umbrellas that were included in the rental. Great time for all and we are already looking forward to coming back.

Tony was great. Very friendly. The equipment was nice and we had a great time both kayaking and jet…read moreskiing. I'd recommend them and we will be back.

As a mom, safety is always one of my biggest concerns when trying something new, especially when…read morethe kids are involved. I really appreciated the safety briefing at the beginning and taking the time to learn how to ride the EZ Raider before heading out. It made me feel much more comfortable and confident throughout the tour. Once we got going, it was such a fun experience! The views throughout the entire tour were absolutely beautiful, and it was such a unique way to enjoy the scenery and spend quality time together as a family. There were so many moments where I just looked around and thought, "Wow, this is beautiful!" They provide a back seat with seatbelts for passengers up to 120lbs and helmets for all riders. And pro tip: don't forget to bring sunscreen! The combination of learning something new, feeling safe, and enjoying the incredible views made this such a memorable family experience. I would definitely recommend the EZ Raider Tour to other moms and people looking for something fun and unique!

Want to see Fort Lauderdale from an ATV instead of a tour bus? This is the move. EZ Raider sets you…read moreup on street-legal, ATV-style machines and takes you along the New River, through the Riverwalk arts district, down Las Olas with sightseeing, but make it adrenaline. The ATVs are a blast to ride and easier than they look; the guide gave us a real training session before we headed out, so the more hesitant people in our group were totally comfortable, then it was full-on fun the rest of the way. I keep telling people this is THE thing to do for bachelorette/bachelor parties or any friend group that wants a story to tell afterward. Easy check-in, great energy, zero regrets.

If you're ever near Dania Beach, you have check out Flovibez. From start to finish, we had such an…read moreamazing time. George checked us in and explained the different routes we can take. The kayak trip was epic. We crossed a straits to a deserted spot, with had a tire swing. We had lunch in the woods and hung out. Afterwards, we came across a secret waterway, that lead through a scenic mangroves tunel. Perfect experience and highly recommended if you aren't an expert kayaker or kayak very often, which is the case for us.

I'm glad I learned about this place online because you wouldn't know it's there if you weren't…read morelooking for it. We had a wonderful time kayaking. George set our group of 10 (kids and adults) up with kayaks and gave us recommendations on where to take them. It was really pretty to see all the mangroves. We saw a large iguana, several fish and birds. Our family loved this adventure! I defenitly recommend getting out to see Florida in this way.

Highly recommend Marian and Amurrie, they were amazing from beginning to end and super patient with…read moreus despite us getting pulled over by police, highly professional, the jet skis are super fast and they know what they are doing, SUPER SUPER NICE!! I love them so much, I'll definitely rent again !! We got to see pods of dolphins, tons of fish, and manatees! They know what's up

AWESOMENESS!!!!!! We decided to rent mopeds to get around today after our paddle boarding scary…read moreevent!!! YES!!! Pompano Beach has sharks but if you don't bother them, they don't bother you. Lolol.. thank God we could swim, I swim better than he does. Hahaha... Off water and decided just to rent mopeds to visit all the cute new shops and learn our neighborhood while enjoying the sun. A great to learn where all the coffee shops are hidden! :))) Now I'm debating between buying a moped or a golf cart! Easy for beach, gym, Wholefood it's all I leave my home for. lol. WEAR A HELMET!!! It's not worth getting a traumatic brain injury (TBI) which could take years to heal. Just wear your helmets. This place has great rental prices and are super nice!!!!

Guy is nice and accommodating as he can be but the scooters are trash. People have just wrecked…read morethem so much and there has been very little done to repair them. They run though I guess. Good luck lol!