My first impression was that the environment was more upscale than their competitor. I had called last minute and was pleased to find that they were able to accommodate me, WITHOUT feeling like a pain, at the very end of the day! The receptionist was super nice. I've been getting brazilian bikini waxs' regularly for about 2 years and I have to point out that this was the most comfortable wax, EVER. I had absolutley no irritation the next day. Which is awesome. The wax technician took her time, whereas Im used to being rushed in and out. The salon is impeccably clean. Like, i'm talking CLEAN, SPOTLESS. The tables are covered in disposable cloth which is nice because I didn't feel like I was at the gynecologist sitting on a piece of paper. The employees are shockingly professional. I didn't realize how unprofessional others are until I visited Waxing the City at the Rockaway location. They offer monthly memberships for those who cant afford to pay upfront for 9 million waxing .. aka me :).. I loved this place and will definitely be back- for me, brazilians are obviously "personal" and they made me feel very comfortable! read more

I went to the Rockaway location to get my waxing done. Everyone there are very nice & professional. I was waxed by Veronica De La Cruz, who let me tell you did an AMAZING job! She was very professional with the techniques, explained everything prior & after advised on what products to use on the areas to avoid ingrown etc. I went for a Brazilian, legs, under arm, stomach & facial wax. Granted some areas will always be uncomfortable depending your pain tolerance. The technics at this location & her professionalism was incredible. I barley had pain during the waxing or felt uncomfortable after. She was very patient & gentle with me. Totally recommend this location & trying Veronica De La Cruz. Definitely going back to her! read more

i stopped in because my boyfriend lives nearby and i was staying with him for the weekend (i live in CT). Carrie did my eyebrows and she was so friendly and made it a really relaxing experience. she also did an AMAZING job. i am pretty sensitive to wax and kind of just accept that after i get my brows waxed i will experience redness and bumps a few days later. for the first time ever i had ZERO irritation or bumps/breakouts. it was also painless. i had such a good experience that i re-booked with carrie. she had a scheduling conflict come up and contacted me directly to reschedule which i thought was really nice! can't wait to go back - my brows look great read more

I have been getting waxed for many years by the same person, I am loyal that way, but needed to make a change for a number of reasons. I saw this new place when I was shopping one day and gave it a try today. Well, the experience was great, Meg, the owner, was awesome has been in the business for many years and is very professional and delivers a painless experience. The shop was clean and bright and nicely done. Staff was efficient and professional! This will definitely be the place from now on! I can't say enough, book your appt today! One more thing you can make appts online which I think is great!!! read more

It was my first time there, and I have to say it was a great experience. They were understanding when I called to let them know that I would be a couple minutes late due to traffic. After 10 years of going to another spa, this was nerve-racking to say the least. However, from the moment that I walked in the door, I was greeted with professionalism and a calming nature, which made me feel at ease. The actual process of the Brazilian wax was quick and as painless as it possibly be. Carrie was great! Definitely going to see her again! read more

I've been coming here for over a year once a month after my hair salon stopped offering waxing services and then closed mid-pandemic. I'm so glad I found this place. I've lived about 5 minutes up the road and never knew it was here until I needed to find a new place for brow wax services! I've always seen Carrie. She's amazing, I highly recommend booking with her. Scheduling an appointment has always been easy - they offer late/weekend hours and online booking so it's super easy to coordinate appointments. read more

Had my first experience at Waxing the City in Rockaway this past Saturday and I loved it!! I had to bring my infant daughter with me to my eyebrow shaping appointment and everyone was great with her. I booked with Karlee and she was no less than amazing!!! She laughed and talked to my daughter all while making my caterpillar eyebrows (I don't remember the last time I had them waxed) look amazing!! I couldn't stop looking at them all day. I'll definately be back for shaping and even give tinting a try. read more

Unfortunately due to Covid, Waxing the City was closed for a few months. As soon as I heard that they were reopening, I rushed to make an appointment. I am so happy that I found Waxing the City for my Brazilian wax. The staff is wonderful, and so gentle. I highly recommend Meghan or Chelsea to do your wax, although the entire staff is excellent. I have been going to Waxing the City for over a year now, and I will never go to any other place for this service. Highly highly recommend!!! read more

I've been considering getting a brazilian wax for a while but always back down at the last minute. Afraid of being judge. I came across this place a few days and decided to book an appointment and force myself not to cancel it. I'm so glad I went through with it, Chelsea was great and walk me through everything. Not one minute felt judge or anything, they make you feel welcome and treat you like a friend if you are in the area check them out, I'm definitely going back. read more

This was my first time going to a Waxing the City. Usually I go to Ulta's Benefit Brow Bar to get my eyebrows done, but I wanted to try something new. I am so impressed! I booked the appointment online and it was really simple. Carrie was so sweet! She made me feel really comfortable and took her time to make sure everything was perfect. She was also very gentle when tweezing after the wax. I would definitely go back and try other waxing services there too! read more

Just stopped in to this new location for the first time and I have nothing bad to say about it. The salon was clean, organized, and the private rooms were the same.I was a walk in and had been paired with Carrie as my wax technician. She was very professional with quick hands which made the experience even better. I was very pleased with the 4 services that I had done and I will definitely being scheduling my next apportionment with her again ! read more

Tried Waxing the City for the first time today and was very pleased. I was shopping at the shoe store and Kirklands next door when I saw the deal for 50% off of the first waxing and thought I'd give it a try. The experience was fantastic, great staff and my esthetician, Chelsey, was professional, skilled and friendly. The owner even came out and introduced herself to me!! I'm telling all of my friends to make an appointment. read more

I had my first waxing experience at the Rockaway location. Everyone was very professional and the lady Veronica De La Cruz who waxed my under arms and eyebrows was very gentle. She took the time to explain the process and provided additional skin care products to use to care for my waxed areas. I will be using this location going forward. I recommend Veronica to everyone looking for a professional and educational experience! read more

I had the pleasure of experiencing the waxing services at Waxing the City in Rockaway, NJ. It was absolutely the best waxing experience I have ever had. Alicia was very friendly and made me feel comfortable right away. She took her time and didn't seem rushed at all. Her technique and attention to detail will make it next to impossible for anyone else to reach her high standards. I'm a fan of Waxing the City and Alicia! read more

Love this place! Karlee is AMAZING. For the first time in a long time I felt like someone was trying to give me the brows I truly wanted and not what they thought fit my face. I've been everywhere as far as brows (EWC, nail salons, even threading) and no one has understood how to make their clients happy like she does! Can't wait to go to her for other waxing services as well. read more

I had the best experience here!! It was my first time going for a wax, so I was kinda nervous. I found them online and heard some good reviews on Facebook, so I figured I'd try them out. I saw Meghan and she was AMAZING!! She made me feel so comfortable the entire time and is super easy to talk to. The shop is clean, the service is fantastic and the staff is so friendly!! read more

I have been getting waxed at a different place for over a year but I have not received the same care or attention that waxing the city has showed me in only one visit. My Cereologist, Karlee, was careful and made me feel comfortable the whole time. I have changed my waxing place to Waxing the City after just one visit and have told my family & friends to go there also! read more

I trust WTC rockaway with all of my waxing needs!!! I've been going to Carrie for about 3 years and she has totally transformed my brows. She always makes sure I am waxed quickly, comfortably, and the results are straight fire. Plus she is so funny and friendly she takes any awkwardness out of the process. Definitely try this location & definitely ask for Carrie!! read more

Loved my first experience here... i truly believe the waxer is the main reason fir your experience and Lily was great... she assured me that everything was going to be fine. The wax is like no other wax ive ever tried... you probably wont believe me when i say it did not hurt... btw i got a Brazilian done... go to this location and when you do ask for Lily read more