I would like to express my extreme gratitude to Way Construction, (Tad, Davidson, and Bruce), for the superior work they did on my home renovation following damage caused by a leaking hot water tank. Mr. Davidson came to assess the damages and was helpful in outlining what needed to be done. He also worked with my insurance & mortgage companies to complete all needed documentation. Tad always makes sure that the ball is rolling in the right direction. I worked very closely with Bruce, who was specific, thorough, and communicative in his approach to repairing my home. He is able to explain in detail all aspects of each repair in order for the customer to have an understanding of the process. That was greatly appreciated. Additionally, he pays great attention to the little details and goes to great lengths in order to ensure that the customer is satisfied. Bruce goes above and beyond the call of duty by observing even the smallest things that could enhance the beauty of my home. It is fortunate for me that they each take such pride in their work and it was a pleasure working with this team. I highly recommend Way Construction Services for any of your household repairs or renovations. You'll be very pleased with the experience and final result. read more

Our family suffered a house fire and unfortunately due to mainly smoke, our home was too damaged to repair....nearly everything had to be replaced. From day one we had contractors and companies offering to help us with the repairs, but we chose to go with WAY CONSTRUCTION...it was the absolute best decision we could have made. Being displaced is a shocking event in anyone's life, but WAY CONSTRUCTION made the process so much easier that we expected. Tad, Randle, Bryan and their team handled every detail of our home repair with care and attentiveness. They made us feel comfortable through the process and made themselves available at any time of the day or night to answer the hundreds of questions that we had throughout the process. They communicated regularly and kept us informed on any and all work that was being done. They handled everything and treated the repair of our home like it was their home. I can with 100% certainty recommend WAY CONSTRUCTION to anyone who needs a contractor due to a catastrophic event....or even just to remodel their home read more

Way Construction Services - After - General Contractors Near Me - Desoto, Texas

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A highly skilled and professional builder successfully reconstructed my mother's fire-damaged home. Following a comprehensive project scope, they executed the work precisely as planned. Mr. Tad, the owner, fulfilled all commitments. I am extremely pleased with the referral and commend this family-oriented company for their genuine customer care. read more

Way Construction Services promptly and professionally completed repairs in our home related to damages from an attic HVAC system water leak. Project Manager, Bobby Sutton was excellent at reducing the stress of an otherwise disastrous situation. He worked seamlessly with my insurance company, all the trades and subcontractors. My home was returned to its pre-loss condition on time and on budget. Thanks everyone at Way Construction for the excellent job including drywall, interior painting and flooring. read more

I had a good experience with this company. They did a great job on my rebuild project. The project manager was wonderful and always responded to my emails and questions. read more

Run do not walk from this company. They were hired by USAA insurance company to do a repair on our home. Unbelievable bad workmanship and quality control. I was pressured to sign the check for weeks. Thank goodness I didn't do that or we would had nothing to negotiate with. I have had a lot of work done over the years and never had had such a bad experience with the work and having to deal with rude people. If a zero star was an option I would choose it. Be forewarned read more

I called Way Construction a few days after the storms hit North Texas. Debrah answered the phone in a very friendly manor and answered all of my questions. They did all of the work to restore my business back go 100%! They were very attentive to all my needs and everyone was very friendly! I would recommend this business to anyone in need of restoration or repair! 10/10! read more

Had them do repairs due to a water leak. Repair one Utility Room, Repair/replace the cabinet in the Utility Room, Repaint one Bedroom, replace tiles in two areas (utility room and front entrance). Took them 6 weeks, when the cabinets were in place and repainted, the doors were not the same size and were not closing properly. Once everything was completed their work was barely acceptable. However, I cannot say the same for their customer relations. They would continually promise to do things at a certain time and not show up or change at the last minute. (I lost at least 2 additional days work due to this). They would promise to look into it and call me back the same day -- you guessed it -- I had to call them back the next afternoon to get any information. This was not only the workmen, the foreman, the coordinator, but also up into the management arena. I won;t use them again and I couldn't ,in good conscience, recommend them to anyone (including my enemies). If you choose them be aware of the difficulties you will encounter. I was fortunate to have an insurance company to put pressure on them because, obviously, the desires of a customer are meaningless to them. read more

I had a great experience with Way Construction. I had my 1980's kitchen remodeled this year and it looks awesome. I had new cabinets built, modern light fixtures, granite counter tops installed with a beautiful backsplash, new textured walls and paint. I did have a couple of issues with an error in the estimate, but the owner , Jim Anderson, took care of the problem at his own expense. All the work was done to my satisfaction. We did run into some problems with what I envisioned , in some areas of the remodel, and the age of my home. It took some problem solving on both sides, but the end result looked great. I get so many compliments about my new kitchen . I would recommend Way Construction to my family and friends. read more

We needed some insurance repairs and some added work at our own expense done in June. AAA Insurance used Way Construction Services. We were told repairs would take 2 weeks, and we figured maybe 6 weeks, but Way Construction took over 3 months because almost ever single step of the work had to be redone or have some sort of correction or repair, some several times! Many days no one showed up at all, or were much later than they told us they were coming. The work was scheduled to start June 15, and not completed until Sept. 21. These were the most incompetent people imaginable, and our many phone calls did no good. I will not list here the 7 pages of notes and complaints we sent to AAA about them, but just want to give a warning if you are considering using this company. They had unbelievably bad workmanship and customer service. Three months for a 3-6 week job, but they called the very next day after finishing, wanting to set up a time to get payment. Although one star means "Methinks not," there should be a minus star for Way Construction Services of DeSoto, TX. read more

This company needs to work on their communication skills and their customer service. They hire great contractors to do the work is the only reason our work turned out so well but the communication was horrific. Don't expect good customer service from this company and that is sad to say because customer service seems to be a thing of the past. read more

OMG. If I could give a -100 rating I would because a 1 star is too much for them! Under no circumstances would I ever recommend them to anyone. We recently had a horrible experience with them through Liberty Mutual Insurance. Roof/water damage in November, flooring replaced in March. They started off so nice and sounded sincere, but they are sleazy used car salesmen in disguise. The tile workers installed tile in an unprofessional manner. The tiles were installed unevenly, the grout is the wrong color or missing in spots, there are chipped tiles that were installed, they never seemed to have the knowledge or tools to do the job correctly and they peed in our backyard! It looks like a DIY project gone wrong and these guys are considered professionals! We spoke up right away, but they assured us it would all look great in the end. We spent over a month trying to get things fixed, and then they blamed the bad workmanship on 1)the tile company - even though I have since learned Way knowingly bought seconds but didn't tell us 2)they blamed the uneven tile work on the cement slab - but they didn't level the floor before installing the tile, and never said anything about it being a problem 3)they blamed us because we were interested in saving money and so they said they didn't float the floor because of that, but that's not their job to determine whether we wanted to do that or not since it was important to do the job correctly. They told us the end results look fine and even though 90% of the tile is uneven & the grout is white vs dark brown, we should be able to live with it easily. Luckily, our insurance company fought for us and we were able to leave them behind and go with a new company that specializes in flooring. Of course, it's now May, and we are going through the whole mess of removing tile, installing new tile and being displaced from our downstairs again, but I know it will be done correctly and add to our home's resale value. If you are going through your insurance company, please ask them for a specialist in each area that you need work done. Although Way did a good job with our roofing (or I'm guessing since it's the roof) they know nothing about flooring. We hadn't gone through this before, so the learning process was unfortunate. I wish I had looked at Yelp before hiring them. Their website only has good reviews. Don't add to the anxiety of repairs by hiring crooks. I can't stress this enough, DO NOT HIRE WAY CONSTRUCTION! read more