Food was good, very hot and tasty! The place was empty but I don't mind that! I do recommend adding seasoning to the meat/patties and somehow make it less greasy. Building inside is kinda dark and with it being empty it was confusing to know if it was open because the register guy just stared at us and looked lost like we felt when we walked in. When ordering he was polite. read more

Trying this place again after a few years. It was a participating restaurant in San Antonio's Burger Week. I got the advertised Burger Week offering which was their "Cheesy". The burger comes with 2 patties and FOUR slices of American cheese. They put it on an "inverted" burger bun...(which gives it a look and flavor like Texas toast). I snagged the burger for $4.99 for the Burger Week special and grabbed a side of O rings and took it home. There was nothing wrong with the burger or the rings, but there wasn't much noteworthy either. It was a VERY cheesy burger. It came with no toppings, sauces, etc. which may have added the "kick" of flavor that I was looking for. The cheese was righteous however and certainly hit the mark. Same with the O-rings...they were good and crispy...the batter looked great, but the flavor was just normal. So, while there was nothing bad at all...there just wasn't anything flavor-wise that would warrant a return trip- well maybe the burger being $4.99 (normal price: $7.99). read more

Wayback Burger - The Cheesy and a side of onion rings - Burgers Near Me - Universal City, Texas

This is the best hamburger in San Antonio. The staff was friendly. The restaurant is very nice. This is the only place I will eat at hamburger bread from this point. read more

Only ones in the restaurant but it took more than 20 minutes to get our food. Kids grilled cheese was just an upside down hamburger bun with a slice of Kraft singles on it. My kids aren't picky so they ate it but definitely not worth almost $7. Tots were good, fries were not fully cooked. Burger flavor was good but FULL of grease that filled my plate as soon as I picked it up. Server just stared at us when we got to the register, no greeting or anything. read more

First time here . I wanted to try it because it's a new burger place but the food was awful!!! not worth it!!! The burger patties had no taste and the chili was sweet the only good thing was the onion rings so please owner you need to close it down!! the worse place i have ever tried! just tasteless and cold! worse food i have ever tried. ¡ can't believe it!!! i want to leave zero stars!! but i can't!!! owner shut it down!!! you have no idea what it takes to run a chain restaurant!!! you are a brand killer!!! read more

Ordered via Doordash, and the food was decent. Overall, the food was okay. It tasted average. The best part of this meal was the Cajun tots. The seasoning was great. The sauce on the burger was good as well. The fries were bland and the onion rings super greasy. There was a puddle of grease at the bottom of the onion rings container and didn't eat them. My kids enjoyed the fries and hot dogs. Maybe dine-in will have a better appeal and experience. read more

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The food was good for the price of it The service is ok nothing fancy, you order , pay, sit, wait and it's brought to you and thats it The ambiance was quite and nice read more

Ordered delivery and it arrived hot and fresh. The burger was tasty and the portion was large. The spicy cheese curds were great too.

Was excited to try this place. Was a bit of a let down from just a burger combo. Tasty burger mid fries. Next time I'll try the ice cream or a shake of some sort. Worth a try or two. Friendly service. Nice music inside. read more

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Seriously need more workers or something they took so long for my Togo order ,they were definitely behind and on top of that I ordered a shake through website and they told me I can get a refund on shake through app don't understand why they couldn't do the refund taking forever for the company just get back in contact with me about refund ridiculous!! read more

Just ordered burgers, onion rings and fries. The picture of these food items are big BUT when you get them they're the size of a KIDS burger from MCD!! SMH The burger buns are super dry and have no taste. Waste of money and don't recommend! MCD is better than this! Don't waste your money or time! We ordered lemonade and it was watered down so much it didn't even taste like lemonade. Was ordered thru Door Dash and they didn't even seal any of the drinks! No thanks! read more

I really enjoyed the food we had here. The burger i had was made very well and tasted great. The restaurant was very clean and the staff was very nice and helpful. I will be back to try some other menu items. read more

The food is great, when it's right. Ordered a "Bacon Double", no bun. So you want a lettuce wrap? No Burger comes with a bun...I need it remade, I can't eat it with the bun. Please don't take it off the bun. One minute later, new burger with bun bits on it. "No, it's new"! Intake a bite, no bacon. They take it and bring it back with a big piece of lettuce on top and bacon: "We won't remake it, you ate half" No, I took 1 bite. Why is there new lettuce on it? Oh, where's my milk shake. Meanwhile, girlfriend already ate hers. Milkshake finally made, only half full. They call the owner, he says he'll take care of it (I spoke to him). 25 minutes later, no burger still. Girlfriend finally gets a refund. Owner is obviously useless and does not care. read more

Absolute worst experience I've ever had from any restaurant! The little boy who greeted me at the register kept pulling the bag of food back every time I tried to grab it and called me a liar when I told him it was the order I needed!!!! Don't come to this restaurant while this kid is working! read more

First time attending! The place is nice and clean. Not your typical burger joint with loud people and smell of grease. When you walk in, you'll have a sanitizer station for you to clean your hands with alcohol, if you wish. Very quiet place and able to chill out with friends. Unfortunately, I didn't order any burgers but I will next time. However, I did get their two hotdogs, fries, and a drink to go. They have your typical soda drinks and ice tea but they also have strawberry hibiscus, pineapple and mango flavored water drinks! read more

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Decent food, very slow service, great fries, good burgers...not your artisan type of place but not fast food quality, somewhere in between but expensive like a restaurant. I like the warm welcome, the customer service, and just feels like a local establishment where you just can't explain the cozy level unless you're there... It's also stuck to a Nestle Tollhouse...so easy transition from one to another. If it wasn't for price, I would've given it all 5 stars. read more

This place needs some help. Interesting with Nestle and Wayback sharing a common seating area. We ordered chili cheese fries, classic burger, and double bacon burger at the counter and sat down at a free table (not cleaned). Then we waited. And waited. And waited. We received our Oreo milkshake in a timely manner. 40 minutes later, we noticed people at other tables looking around at each other (also without food and looking hungry). Food took ~65 mins to get to our table. Once we finally got our food, it was room temp and just average in taste/quality. :/ Overall, what was most disappointing was not being told in advance that there was going to be over an hour wait for our food before we ordered. Nor was there any verbal update and/or apology from the manager. Being a new place I thought they'd be more attentive to their customers.. Not sure what needs to be changed, but hoping they work out the kinks over the next few weeks. Was really looking forward to trying out this new local spot. Bottom line, wouldn't go again on a Friday at 630PM... read more

Pros: Mac and cheese bites were good Service was friendly Cons: Steakhouse burger was dry and tasted reheated Cheese curds were over fried Fries were cold Prices were high I was excited to try Wayback Burgers, a chain known for its burgers and fries. However, I was disappointed with my experience. The steakhouse burger was dry and tasted reheated. The cheese curds were over fried and the fries were cold. The only highlight was the mac and cheese bites, which were flavorful and cheesy. The service was friendly, but the prices were high. I would not recommend Wayback Burgers to others. read more

The food is good and it's portioned well. This is my second time ordering food from here. We ordered the food on UberEats and visited the location in person to pick it up. The atmosphere is very nice and clean. The food may look a bit off putting but it was delicious. My complaint is the service takes an awfully long time. The person that's servicing the front seems to be anxious which I can empathize with but there needs to be better management. Service time is crucial to customers retention. read more

Wayback Burger - CLASSIC - Burgers Near Me - Universal City, Texas

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Burgers are great! We have eaten there 3 times and each time the burgers were delicious! The staff is professional and courteous. The place was clean and quiet. Highly recommend. read more

I've never made a review before.. but now I feel like I'm inclined to make one because of how rough the food was here. Let it be noted I work in food service so I know how things are and I try my best not to be harsh when it comes to things like this. But dang, this place was bad.. My girlfriend and I came by last week to get a milk shake but saw the prices and decided to go somewhere else but were captivated by the smell. We thought we should come back to try the whole experience because it smelled so good! Fast forward to today, we ordered the double bacon and the classic. We were excited about the shakes but they said they had no milk so shakes were out!! So upsetting but oh well, it happens. A little under $30 for two burgers two sides and two drinks isn't too bad, especially if you take the pictures into consideration on the menu. They advertise quite hearty burgers so it didn't seem too bad. As I said before, I work in food service so I unfortunately notice things that I shouldn't.. The tables as well as the salt and pepper shakers had a sticky residue.. fountain drink counter was filthy, minute made juice spills everywhere and didn't seem to be properly kept. Ignoring all this, I decided to just let the food do the talking. We didn't get our food for 50 minutes! And when we finally did the burgers looked small and the fries and tots tasted bland. My tater tots were smooth to the touch and tasted of old oil. Something I'm way too familiar with the taste of... I figured I waited 50 minutes so I better get crispy tots, so I asked the chashier if I could get mine replaced. But alas... the tots tasted and looked like they were just refried and not replaced.. I hate to jump to conclusions so I decided to be more positive about it. But the taste of old oil made it taste like the crispy tots had been sitting in the bottom of the fry filter! Such a nasty aftertaste. Burger was bland, but looked presentable. Unfortunately everything just tasted.. old? Withered lettuce and slimy feeling pickles? Wet and greasy bun and a Pattie that would make one of those Big AZ pre packaged cheese burgers seem gourmet. I'll be honest I was Incredably upset the smell of the place didn't match the flavor. Sorry for my rant, but gosh.. big L on this place. The only fun thing to come from this visit was talking to another customer and having a fun conversation for a few minutes. I may return to try the milk shakes when they actually have milk..haha read more

Decent food and great tasting shakes but the chilly cheese fries were really soft and chilli wasn't all that good

So, first time dinning here, cashier was friendly and helpful, food came out pretty quick, but the burger was so greasy, buns we're saturated with grease, needed more flavor as well, the onion rings the same, greasy, seems like fryer cook doesn't shake the basket after taking them out, nor the tator tots. Don't think we are returning. read more

Wayback Burger - Burgers Near Me - Universal City, Texas

Burger was greasy. Onion rings too greasy did not eat. Cashier was friendly and helpful. Not sure if we will need returning. Young kids running this place, not really a manager in sight. Not what I expected, first and last time for us read more

Not worth it at all. The service was decent but she seemed lost. The burger was basic and the milkshake was melted and had a metallic aftertaste. It went straight in the trash. I was eager to try it due to the milkshakes advertised but left letdown. read more

Excellent burgers, perfect tots, good fries, solid chocolate chip cookies and outstanding shakes! The service was exceptionally polite and happy. The restaurant is clean and comfortable. Solid burger option! read more

food was awful!!! not worth it!!! owner needs to close it down!! the worse place i have ever tried! just tasteless and cold! worse food i have ever tried. i can't believe it!!! i want to leave zero stars!! but i can't!!! owner shut it down!!! you have no idea what it takes to run a chain restaurant!!! you are a brand killer!!! read more

Visiting the area and thought I would try this place out. I ended up walking out without eating! First they didn't put bacon on my burger, no big deal. I asked for the bacon to be added on and they were gracious about it. However, when they brought it back the tomato on it had a bite out of it. Yes that's correct, someone had taken a bite out of the tomato and then it was placed on my burger. No thanks! I would not recommend going here and I will not be back. read more

Good, Chill experience! I got greeted at the register by "Max". Got my order ready and gave me a few recommendations of what I should order and it was great! love the fries! read more

My wife and I had Brunch here and not only was the food good but, the service was also attentive and friendly. We will be back again. I believe this location only opened up a couple of months ago. It's located close to Bubba's 33, which is an interesting choice of loca read more

Wayback Burger - We shared the Bourbon Bacon Burger and Onion Rings (I also had the Banana Strawberry Milkshake) and it was tasty! - Burgers Near Me - Universal City, Texas

I love Wayback burger but after this location consistently messing up my orders and orders of friends and family I felt a review was earned. For some reason this particular location consistently misses some part of the order or other type of error. My side hustle is with UberEats and every time I pick up an order from here I get the little warning that the customer has had issues in the past with this store..literally every customer. Coincidence? Unlikely. On the plus side staff seem cool. Food is good. I would recommend this place but you may want to double check your order. read more

I would easily give this place half a star if I could . The food was below mid. We came in expecting the place to be open at 10am like it says on the window and when we walk in and ask for burgers and chicken sandwiches they say "we can't make burgers or chicken yet due to cross contamination" understandable but maybe get 2 grills ? I mean the burger is in your name so I'd expect a burger but no. On top of this they couldn't even make pancakes for breakfast so we had to settle for a few breakfast options that weren't even that good that we could easily make at home. They paid no attention to detail when we asked to leave out certain item in the burrito as well. The cheese on our breakfast sandwiches weren't even melted it's like they threw on velveta and called it a day. When I asked the cashier for a morning biscuit she said "it's only the biscuit" and I pointed to the menu and said "it doesn't come with egg and cheese like it says?" She said " oh yeah it does" . Like lady do you not even know your own menu? The ambiance was iffy.They had loud music and the news playing in the background. I wouldn't be surprised to see this place go under within a year or two max. Changes to the kitchen need to be made and the employees need to step it up if you want any chance of succeeded as a restaurant read more

Super slow. Lots of people working but not a lot of work happening. I hope the burgers are good. Update: burgers were good. Milkshake was disappointing, didn't seem "hand dipped", more like strawberry quick milk. Fries and chicken tenders were great read more

Google review summary 54321 3.8 (434) Reviews All shake41 cookies30 chili9 tots8 +6 Sort by Most relevant Newest Highest Lowest Crystal Moubray 9 reviews just now NEW Delivery | Dinner | $50-100 On 9/12/2023 we ordered food from here thru Doordash. When the food arrived the restaurant 1) did not seal the bag 2) the food was ice cold. The double bacon was full of mayo which make it soggy and wet. The cheesesteak did not have the ... More Lawanda Smith Local Guide·55 reviews·90 photos a month ago Take out | Lunch | $10-20 This was our first time visiting this place and it was actually great! The place was clean and very friendly! The cashier took pride in her job by giving top notch service! Great job Nyema!!!! Then we meet Mr. Dean Moore his personality was ... More +3 1 Wayback Burgers (Owner) a month ago Awesome, Lawanda! It's always great to hear from a new fan. Take care & see you next time! Jacqueline Peebles Local Guide·608 reviews·2476 photos 4 months ago Take out | Dinner | $20-30 Food was tasty, but it took a while for our order to be prepared. Dessert cookies were good but the lady working the desserts couldn't answer a few of our questions about the cupcakes. She didn't know the flavor and what a few were made of. ... More +3 Wayback Burgers (Owner) 4 months ago Our amazing food should always be paired with quality service, Jacqueline. We'll check in with our team and make sure that everything is running smoothly. Thanks for sharing your feedback with us! We hope to see you again soon. K C 11 reviews·1 photo 2 weeks ago NEW Delivery | Dinner | $50-100 Don't order to go or with door dash. The receipt on the bag was correct, bag was sealed, but everything inside was incorrect. I'm sure someone else got our food. They just don't pay attention. Also ordered a sauce on the side for fries and ... More Wayback Burgers (Owner) 2 weeks ago Hey, we're sorry to see your order wasn't up to standards. Please email us at wecare@waybackburgers.com, while also mentioning the location you visited and including your contact info, so we can learn more, and improve our services. ORDER PICKUPORDER DELIVERY Crystal Moubray 9 reviews just now NEW Delivery | Dinner | $50-100 On 9/12/2023 we ordered food from here thru Doordash. When the food arrived the restaurant 1) did not seal the bag 2) the food was ice cold. The double bacon was full of mayo which make it soggy and wet. The cheesesteak did not have the extra meat or cheese as ordered. I took those 2 items back to Wayback and asked for them to be remade. Also purchased another burger while there to go. The young lady working the register was nice and told the 3 young boys working the grill the problem. They started laughing. The bag was places on the counter by the sink. I sat down at the round table in front of the counter. I waited a good 25 minutes. People that came in after me were getting their orders. Finally I asked how long before mine would be ready so I could go. The boy with long hair and a hat said you have to wait because you wanted your food remade. The other boy with dark short hair again started laughing. I then said this is so ridiculous. The two boys came from out back where the grill was and started screaming at me to leave. I was so embarrassed because there were other customers in there. I left with none of the 3 sandwiches I paid for or a refund. I went back the next morning and spoke with Dom. I asked her to watch the video and she could see everything that happened. She was very nice and she refunded me for the extra burger I ordered. Then we discussed me getting a refund for the others thru Doordash. I also found out the night the situation happened there was no Manger or team lead on staff the person had called in sick. I was supposed to receive a phone call from Mr. Dean Moore the owner but have not. I also observed several other customers whole I was waiting bringing their food back to the counter for it being made incorrectly. I hope the owner looks into his staff and re trains them on customer service. Spending $67 dollars on dinner and having this experience is ridiculous. Calling the police crossed my mind as they took my food and money. read more

This was my first time here. I ordered $100 worth of food and it wasn't worth it. My sandwich was awful. I got the grilled chicken. It was so salty I couldn't eat it. The burgers were so small for $10 each. I ordered fried pickles but when I received my order they put in cold tater tots. I asked them and they said they were out... well couldn't they have said "Hey we ran out would you like this instead"? She was like I was inconveniencing them by asking. Never going back read more

Look at this buffalo chicken sandwich my boyfriend got the pleasure to enjoy burnt, dry and no Buffalo sauce. We got this delivered and we won't be ordering from here again. The fries were crispy as f***, just not a good lunch. My burger was alright. read more

Wayback Burger - Burnt dry chicken - Burgers Near Me - Universal City, Texas

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I was not blown away with Wayback Burgers. The burgers are OK. The meat wasn't seasoned very much, the produce on the burger was very fresh and the bun was good, but fell apart very easily. We ordered the O-fries to share, but it ended up being a pretty small portion. It wasn't anything special either. We ordered an Oreo Mudpie shake and strawberry shake and they are OK as well. I preferred the strawberry shake out if the two. The Oreo Mudpie shake had a coffee flavor which I was not expecting. This leads me to the next point. The menu is pretty vague. It doesn't give the listing if ingredients on the burgers or the shakes. I would prefer to know what I am getting. At this particular location, there was a Nestle Tollhouse Cookies inside as well. We ordered sugar cookies and snickerdoodles to go. They tasted like they were both very underseasoned. There was almost no sugar or cinnamon flavor on either cookie. I would recommend they be a little more heavy handed on the sugar and cinnamon. Most people that order a sugar cookie or snickerdoodle want to taste the sugar. I will likely go back to Wayback Burgers again because it is convenient, but I would not go out of my way to eat there is you want ro try it. read more

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We have came Wayback burger numerous of times and were very satisfied. Today was not good at all!! The person cooking seemed confused, when the cashier gave me my order first I was missing a fry no problem it happens. The buns were soggy due to much mustered and ketchup. Third the fry's were so soggy that we didn't eat them. I will nit be going back for $44 to go down the drain. read more

I never leave reviews. But this is worth it. My Wayback Burger experience was bad! Burgers are tiny. We ordered (4) sandwiches. Buffalo Sandwich was decent. Big Easy and Double Bacon we're slightly bigger than mcD's. Missing ingredients. WayExpensive for Wayback of the bus food. called to talk to manger, no manager working. Unfortunately this place will never get my money again. Bad decision. Try it once. You won't again. read more

i asked for a Raw meat burger and max the supposed manager said "At that point i'm going to give you this one ". unacceptable.