FIRST TIME VISIT!…read more Woohoo! Been looking for chili cheese fries and happened upon a review for this place boasting fries with a homemade chili so we HAD TO stop in tonight. THE LOCATION: on the very end of a string of businesses in a strip mall that I've never been in before, so that was cool. Lots of parking, that'll never be an issue. And right off the 410. THE MENU: Burgers, dogs, Mexi-style munchies and a variety of frozen dessert-type items like shakes, frozen fruit concoctions and Italian ice. THE STAFF: I wasn't overwhelmed with a warm welcome and smiles, at least from the guys. Lol! They should really work on that. There was a sweet gal who ran out our food orders and she was great. THE FOOD: I ordered the grilled chicken sandwich deluxe with tots and a sweet tea. The grilled chicken was juicy and cooked well and the bun was lovely, slightly sweet and toasted. Overall, the sandwich could've used more flavor, like a creamy bbq spread and cheddar instead of the "Swiss" cheese that tasted more like American cheese. But overall, 7/10. The tots were extra crispy and the guy who took my order didn't take heed to my request for ranch. I was too lazy to get up again so I settled for ketchup. The sweet tea was nicely sweet and fresh, I'll be sipping this in my dreams. The hubby ordered the bacon cheeseburger with chili cheese fries and an Oreo cookie shake. The burger looked good and he ate it quick, so there's that. This guy can EAT so it surprised us both when he slowed down fast after eating that burger. Lol! He kept saying how filling it was, but then he also killed a large shake before the food arrived, so there's that. He ate most of his chili cheese fries, leaving me a few bites to sample. Not bad. I order a Coco Haven frozen dessert to go and omg is this thing delightful! Vanilla ice cream and coconut Italian ice (?) with a blue snow cone-like syrup drizzled throughout. I loved the texture of what I believed to be Italian ice. Smooth and flaky, a perfect icy dessert. OVERALL: decent eatery, the hubby said we can go back (LOL!) Shockerrrrr! But I recommend the staff tries harder to make customers feel welcomed and comfortable. The next visit will be telling.

They have keto buns!!! But it's hit and miss, i've gone a handful of times where they didn't have…read morethem or times where the bun is extremely small. But they do lettuce wrapped, still not the same though. The service is always great since I have the extra modifications. The ambiance is nice, we are able to hear each other speak even though there are tv's playing. I'm a sucker for their bistro burger and the cucumber cup as a side.

Ambiance- it's loud, many tvs w various sports events, like a fun 'chaotic' buzz w all the decor…read moreand energy. Service- been there twice & the service was amazing both times, super cute, well mannered, helpful, kind, friendly/ everyone from the host to bus boys everyone is like Chick-fil-A friendly (chicken n pickle lost this) Food- vibes one time we had burgers soooo gigantic and delicious!!! Fries delicious all of our party enjoyed our burgers This last time we had pizza, wings, tater tots and grilled chicken salad - oh goodness it was so yummmy! We had a toddler w us & they we so cool with us & with the little one Now I we know where to go for a laid back, loud fun, family friend, great service place to go when we want a cheat meal! Thank yall! Keep it up for some reason good food & great service are rare to find

The appetizers were OK, typical Bar Food....almost not worth mentioning. We had Salads chicken was…read morefine and we order bacon bits which were scarce but they did cover the salad in these potato things which were gross. Waiter said it was fine and that I could pull them off.... Nice. I did and revealed quite a bit of ice-burg lettuce just getting a little brown.....maybe a free specs of bacon that costs extra.....they really push it also. I won't eat here again. Besides the place needing a really good cleaning..... everything. You'd probably be amazed how must dust you are eating when the air conditioning system starts blowing. Look at the picture frames and electrical outlets with power cords, blow up the picture and see. They don't bother cleaning the table sides or menu holders......YUCK So I tried with the on duty Manager in the ASH gray tshirt who I thought at first was the Dishwasher. He was Ok the first conversation, we told him we just wanted the table to be cleaned. They complied, took them twice though. The second conversation he listened but I could tell he couldn't care less, so I looked for reasons to not to call the Health Inspector and asked him for some??? He told me to call the Managing Partner and kinda laughed then walked off. I saw this place must be owned or Managed-by Texas Roadhouse...... what a shame, this place could be great !! It is NOT. Additional note: Restrooms were filthy and unattended, used paper all over and unattended trash overflowing. I just think this is a sign of poor Management at this location. Maybe some re-training is in order ?? The single bartender was also overwhelmed. Plenty of waitstaff checking phones, group talking where they could have been helping out other areas that needed attention. This is the Culebra and Loop 410 Location. I never had a problem at 1604 and Culebra/Shaenfield Rd. Location....... I just wanted to be clear.

Mrs Rocky was such an awesome friendly and professional server. Had an awesome time eating great…read morefood.

Amazing service! I signed in with 10 parties ahead of us. We were seated within 10 minutes…read more Sunshine was training Jacob. Both were great and attentive. Sunshine recommended the potroast melt. It was excellent! I'll be back!

What an outstanding place. The food was on point and our server was awesome. He was very…read moreattentive and explained each dish thoroughly. The ambiance was great. It was busy but due to somewhat limited seating, there wasn't a bunch of noise and such. The price is more than other establishments but you are paying for quality and amazing service. My far the best place I've eaten at since moving to San Antonio. I will be back!

Before I begin let me say the food is A M A Z I N G!!!!!…read more BUT the following ruined the experience for us: Staff was very inattentive. I had to ask for more coffee, the waitress never checked on us, didn't offer refills, left finished dishes sitting on the table way longer than they should have. My SIL booked the party room & we were ROASTING in there it was SO hot it was uncomfortable. Ironically the rest of the restaurant was nice & cool. When I asked a staff member if we could prop the door open to get some air she looked at me like I was bothering her & kept walking. The manager agreed to separate the check onto 3 different credit cards & for whoever was paying in cash. The waitress argued with my SIL & BIL about it even though they'd gotten the managers agreement. Again the food is out of this world good but the service was the absolute worst.

Genesis is a friendly and amazing server…read more Great food and service! we will go back!

Nick was a great guy for his 2nd day! The food had some unique items. The place was a little bit…read moredirty but still really great.

I enjoyed it, but it was too loud for my taste. With my headset on they still coming, asking if I…read morewanted something. Just the to go food and some silence. You broke the silence by asking if I'm sure I don't want a refill. Is it going to take that long? Tell me when to come back and then I'll wait the five minutes extra because your timing is off. Food was great. Ambience not so much.

The vibe was GREAT!! The DJ was playing all the hits…read more The food was good and nice and hot. The service was great. No complaints. I will definitely return. Thank you to the staff and cooks.

The low score is mostly for deception. I went after work and followed my GPS but all there was was…read morea Dennys. So I called and sure enough, the Burger Aden is just Denny's. That being said, the servers were nice and friendly and the food was ok. We ate there because we didn't want to go looking for another place and the sky was threatening rain. I feel like I got the ol' bait-and-switch

From the owner: With a focus on high-quality ingredients and big, bold flavor combinations, The Burger Den is…read morecookin' up the classics you expect--and the crafty concoctions you don't--and then partnering with your favorite delivery apps, so you never have to leave your couch. And since it's brought to you by Denny's, the people who invented America's diner (and stay up as late as you do), you know you're gonna find the tastes you want when you want it.

Not a great first experience - we went to try this chain for lunch but the food fell a little…read moreshort. The chicken fried chicken plate was plentiful but nothing really stood out to be honest. What did stand out was the cheesy biscuit being harder than expected. I was thinking they would be as yummy as the Red Lobster biscuits but they were hard to chew and dry. I finally mentioned it to the waiter to towards the end of the meal and he said sometimes they sit out too long and he got us replacements that were better. Also- to our disappointment the butter we requested - to try to help our first biscuits become more edible- was an extra charge of 50cents. Same with the ranch I asked for. Not a great first experience this first time. Maybe we will try another location if we decide to come back.

Always amazing I just love this place. One of my favorite places in the city. The food is amazing…read moreand always on point. Staff always brings it out quickly.