I'm deeply disappointed in my experience with this practice. My husband had a great experience with…read moreDr. Steimle for both knee replacements, so I expected to be in good hands for my partial meniscectomy. Unfortunately, poor communication has consistently derailed my recovery. **Nerve complication:** I developed a rare nerve injury from the pre-surgery nerve block, causing excruciating nerve pain in my right foot that at first shot all the way up my right leg. In the days following surgery, I visited the ED once and called the on-call physician twice about the pain. The second call was particularly discouraging -- before I could finish a sentence, Dr. Matt Heckler interrupted me and said in a scolding tone, "Look, you either need to go to the emergency room, or you need to just CHILL. I can't diagnose you over the phone!" The nerve pain has persisted since surgery. Again, the nerve complication itself is not Dr. Steimle's fault -- but Dr. Heckler's response to it made me feel like he thought I was just being "dramatic" in reaction to "normal" post-surgical pain, when there was nothing "normal" about it. **PT referral:** I expected to start PT the week after surgery. Instead, either the referral was never sent or never went through. I only found out at my 3-week follow-up, when the assistant resent it -- and we still had to follow up with the PT clinic directly to confirm they'd received it (they hadn't). I started PT roughly 5 weeks into what should have been a 6- to 8-week recovery window. **PT attendance and the office manager:** I have coexisting health conditions (IBS and a medication with unpredictable GI side effects) that forced several cancellations. One week, I left a single voicemail canceling both Monday and Wednesday appointments specifically to avoid a last-minute cancellation on Wednesday. PT marked Wednesday as a no-show anyway. When the office manager called, she implied twice that I was lying -- once about leaving the Wednesday cancellation voicemail, and again when she insisted I'd been given a direct phone number to PT at my first appointment. I had not. My appointment printout listed the main office number she'd just told me I was wrong to call. ‍ **In-home PT referral:** Given my health situation, in-home PT made far more sense. Besides, I didn't appreciate the way the PT clinic office manager treated me, so I cancelled clinic PT, and requested a referral to in-home PT on January 25 by voicemail and through the Healow portal. No response until I sent another message on February 3 -- when the assistant replied that she'd send the referral, though she found it "unnecessary." It was apparently never sent. As of March 6, the home health agency had no record of receiving anything. After another message, I finally got confirmation today (March 11) that the referral went through today. I start in-home PT tomorrow -- over three months after surgery. My knee currently hurts worse than it did before the procedure. I sincerely hope the delay hasn't caused lasting harm.

Lord have Mercy !! They put you on HOLD for 20 minutes to half an hour. Scheduling an appointment…read moreis a NIGHTMARE !!! They all have the same number, so you cannot dial direct to the various locations. Dr Reed was ok, however, you simply cannot schedule an appointment in a timely manner.

This man saved my life! Seriously…read more I had a herniated disc and was literally bent over 90 degrees because I could not stand up straight due to my discs. After further testing, my family doctor received the report that my excruciating back pain was not a simple muscle pain but a herniated disc!!!! My family doctor then referred me to Mary Rutan Orthopedics and thankfully for me, there was a cancellation due to the crazy snow storm we recently had so I was able to see Dr. Smith that same week. Dr. Smith came in, with a friendly smile, and really seemed like he cared. After examining me, he concluded that surgery would be the best method of treatment for me. Eek! Surgery! It was not the answer I wanted to hear but I fully trusted Dr. Smith and agreed to have surgery. After pre-op procedures, I was scheduled for surgery. The day of the surgery, Dr. Smith came into my room and reassured me that everything will be fine. Despite the fact that my surgery was scheduled so early in the morning at 7:30am, Dr. Smith still had a smile and made me feel at ease and calmed my nerves down. So fast forward to after surgery... immediately, I was able to stand up FULLY. Yes, there was obviously pain near the incision mark due to surgery but I was able to stand up for the first time in weeks! Keep in mind, I have been walking crouched down because of my back pain and literally within hours of the surgery, I was cured. Amazing! I am so thankful that I was able to make an appointment with Dr. Smith and had the surgery by him. After researching him, it looks like he had his orthopedic spine surgery fellowship done at New Albany Surgical Hospital and apparently hearing from my medical school friend, that's the place to learn from when it comes to spine surgery! I highly highly recommend Dr. Smith to anyone that has spine problems or even orthopedic surgery related issues. You won't regret it!

I am so happy with the service that I received this morning at OIO in St. Mary's Ohio. We walked…read morein without an appointment during the walk in hours, filled out a little paperwork and were taken back almost immediately. Dr. Samir Patel was absolutely amazing, his bedside manner is second to none. We also had a wonderful experience with the Trainer, Angie, and another woman whose name I did not catch. Nevertheless, it was a great experience. Great service and although we were in and out within about an hour (to include x-rays), we received a thorough exam and quality time with both the doctor and staff. I will recommend OIO to everyone I know.

From the owner: Proudly serving the communities of Northwest and West Central Ohio since 1998, we are dedicated to…read moreproviding expert care in orthopaedic and trauma surgery, spine care, sports medicine, joint replacement, podiatry, and more. Our compassionate team specializes in advanced treatments like robotic-assisted surgery, stem cell and PRP therapy, and interventional pain management, supported by diagnostic imaging and therapy services. With over two decades of experience, a commitment to innovation, and a strong connection to our community, we have earned the trust of patients throughout Northwest Ohio and beyond as a leader in orthopaedic care. Take the first step toward better mobility and well-being. Contact us today to schedule your consultation.

The ER here did a great job taking care of me when I had a kidney stone attack! The ladies at the…read morecheck in desk were kind and professional as they hurried to get me through the paper work. Once I got to the medical staff they were quick to get me medicine for my pain. The whole team was very kind and professional while working to solve my issue.

From the owner: Welcome to Premier Physician Network…read more At Premier Orthopedics - a comprehensive orthopedic and sports medicine practice - our goal is to understand your needs and design a treatment plan that will get you back to your highest-possible activity level.We are dedicated to making your personalized care our top priority.Our group of specialty-trained physicians is ready to care for your orthopedic and sports medicine needs, including issues with your:AnkleElbowFootHandHipKneeShoulderWrist

Alexis is very polite, and down to earth. Very informative and answers all questions.read more

staff was great and helped but Dr. Mathews was very unprofessional and I do not recommend !!read more

Dr. Andrews is the best orthopedic surgeon I have ever dealt with. She is very professional, very…read moregood at explaining what she has found, and even draws a picture and potential treatment paths so that it is easy to visualize and understand. And when I say a picture, I mean she draws on a sheet of paper, and you can read it. A doctor with good handwriting is rare, my friends. Dr. Andrews likes to take a conservative approach, which I appreciate. The last thing I want to do is incur unnecessary costs or recovery. In my experience, she does not overprescribe, she does not ignore the patient's preferences, and she seeks long-term improvement. I first saw Dr. Andrews in 2001, and when I decided to get my knee problems resolved, I looked and was so happy to see that Dr. Andrews still practiced here in the area. I immediately arranged for an appointment. The best testament you can give is would you go back again. In my case, I already have. Kudos to the doctor, and thanks for helping me out!

Did the wrong surgery on my knee. Left me in excrutiating pain. No doctors available after surgery…read moreto address my needs. Told me I'd be up walking next day with walker but I could not do any weight bearing. Immediately had to get second opinion. It was that doctor who told me she did the wrong surgery. I am still in a wheelchair and shoukd have sued her but was advised not to sue by attorney who told me this "because she's so vindictive."

The office staff were friendly and helpful. They were courtesy and helped me feel comfortable…read more When I was checking in at the kiosk and had some issues Misty came and helped me out. I didn't have to wait long as the office is run efficiently. Dr Kovack has excellent bedside manner. He took the time to listen to my concerns and questions. He made recommendations after we had a good conversation. He clearly explained everything and let me know what to expect.

Dr Kovack is hands down the absolute best for shoulder, elbow & knee surgery! His office staff is…read morealso amazing!