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    Wayne Martin Floor Covering

    5.0 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Wayne Martin Floor Covering

    Carpet installation

    Floor installation

    Blind installation

    5 More Services

    Shade installation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    Interstate Flooring - Quartz countertops and LVP floors

    Interstate Flooring

    (22 reviews)

    Overlook, North Portland

    Bill from Interstate Flooring was weird, unfriendly, did not listen, and should absolutely not be a…read morecustomer-facing employee for any company. Bill visited my property in the late summer of 2023 to inform options involving reuse of existing plank flooring (that I already owned), and the installation of a small section of new flooring (about 80 sf). When Bill showed up at my house he seemed possessed by wicked chip on his shoulder. It was difficult to get him to listen, and he had a very hurried manner about him as I showed him the area where I wanted to use the plank flooring and the area where I wanted other flooring. He then simmered down and listened and it seemed like it would be fine to do what I was requesting. He shared that the cost would be "well over $2000" (note, other quotes I received had been $800-$1200). When I told him his quote was far higher than those I received from other similarly sized companies he just would not accept it. I had to remind him that I already had 80% of the material in posession. His reaction to why his price was so high was that his company "pays their employees EXTREMREEEEEEMLY WELL". (He put an excessive amount of emphasis on the word 'extremely' and even shook his head around while saying it! I wish I was recording the scene so I could post it on the Internet.) I could not believe the behavior of this man. I was gobsmacked. So, because he seemed hopped up on too much caffeine and absolutely unwilling to recognize the ABSURDITY of his behavior and the price he quoted, I needed to just cut to the chase and so I asked him if my job was too small for his company. It's a legitimate question, because many companies in Portland are busy with multi-story condo buildings, making small residential jobs like mine not worth their time unless they inflate their prices. His response was that my job was not too small, and he repeated that his employees were paid "extremely well." Then I said "I can show you the quotes from the other companies I received". He refused my offer and instead left the room and said (with attitude) "well, I can't win them all".

    I like to support small, local businesses. I certainly don't enjoy leaving negative reviews. But…read moreI must warn others to avoid this business. I hired Interstate to provide and install a carpet runner on my wooden stairway. They scheduled an appointment to measure for the runner, and no one showed up. We rescheduled, and again, no one showed up. When we called, the owner, Debbie, came and did the measurement. This was in January 2020. We didn't hear much, so after some prodding on our part, they scheduled the install for mid-March. Covid hit, and things were shutting down just before the install. We asked them to delay. We called again in late June and after several more calls, we were scheduled for July. Lo and behold, there was not enough carpet to finish, either because Debbie didn't measure correctly or didn't listen to the clear and simple guidance we gave about what we wanted carpeted and why. Over the subsequent months, we called Interstate regularly for updates, and they only initiated contact with us once. We were patient, considering the pandemic and the many complications it has caused for everyone. At one point, the owner Debbie told me we were lucky to be able to get the same product to finish the job, because the company had discontinued what we needed. After one last-minute installer reschedule, the installers were set to come in November. This time, the carpet runner was the wrong width. Interstate was closed and no one called us the next day to follow up. When I called the following day, Debbie rushed me off the phone, did not apologize, and said she needed to speak to the installer. Another 24 hours passed before I called again. This time, Debbie continually made excuses, changed the subject, and failed to take responsibility for the situation. During the conversation, she admitted that she knew the new piece was the wrong width, but had expected the installers to fabricate it to appear as if it was the same size as the rest of the runner. This would not have looked good: this is a carpet with a printed pattern on it, similar to a rug. This conversation it clear she was untruthful previously when she told me she was lucky to be able to obtain the same product, despite the fact that it was discontinued. When I asked why she never told us of this complication or her proposed solution, she had no response. When pressed, she admitted this was something that she "probably" should have told us. She agreed with my assessment that the situation was "extremely unprofessional". I've done MANY home improvement projects with many companies. When someone is working in your home, professionalism and integrity are just as important as the level skill that is used to complete the work. Any company that will attempt to conceal unforeseen issues does not deserve my business, to say nothing of the incompetence that led us to this situation.

    Paulson's Floor Coverings

    Paulson's Floor Coverings

    (37 reviews)

    As mentioned the initial impression of Paulson's sales team was favorable…read more Our flooring was completed after 3 days of work from 2 excellent floor installation pros. Unfortunately the outcome is substandard compared to multiple flooring installation jobs we have had done in homes in both Mission Viejo, California and Scottsdale, AZ. 1. Paulsons underestimated the required flooring, so the stairs are yet to be completed. The ETA to receive more flooring is 1 month, since this was the original time frame. 2. Edging baseboard reattachment looks horrible. The installers told us we would have to hire another contractor to paint and caulk attach all our baseboards. This is confusing as we have never seen this with our last hardwood floor and porcelain tile plank installation. The finished product looked tidy and polished. Although this current project was 800 sqft upstairs remodel at a $15,000 price tag, I expected similar results to our previous flooring installation experience back in Scottsdale, AZ. Perhaps this is all the unsuspecting customer can expect from Paulson's. We now will need to find a contractor to reattach caulk and paint the baseboards. Plus patch paint scraped walls. More money of course. We were planning on also remodeling our first floor 5 year old luxury vinyl redone with Cortec with Paulsons. However, after this week's install, we seriously having doubts. Lesson learned. A good sales talk from Troy, doesn't mean the customer will have a positive outcome and experience. Very disappointed in Paulsons. I don't believe Mr. Paulson of yesteryear would find the workmanship of our project acceptable. I. Summary the Cortec flooring is beautiful, the installation very concerning. If I was to do it all over again , I would use somebody else.

    I worked with Troy at the Vancouver, WA store. He was professional and helpful throughout the…read moreprocess. New carpet was installed by a great team efficient and fast. We love our new carpet andI highly recommend Troy!

    The Blind Guy

    The Blind Guy

    (35 reviews)

    We were looking for blinds for our new home. After measuring our windows, we quickly realized that…read morefinding those exact sizes at the store wasn't gonna be easy. I looked up blinds vancouver washington & this was the top one. After reading many 5 star reviews, I was sold. I called & Vicki answered & we scheduled an appointment for Dale to come out that same week. Dale was so nice & was very quick to measure all the windows. We went with blinds that close all the way shut. I had never seen that before where the bottom panel sits flat making it really dark. We paid half our deposit & waiting game started. Vicki did say that it would take about 4 weeks. Closer to about our 4.5 week mark, I called & our blinds had just come in over weekend. Again, I was able to schedule a time that week for their son Cam to come install them. She mentioned it would take about an hour to an hour & a half. Nope, that guy was quick. He had it done in less then an hour. We are so satisfied with our blinds. You can tell how great quality they are. Service from the whole family was great from start to finish. It is rare that you can get same week appointments anywhere. Check them out if you need some blinds

    Working with Richard and The Blind Guy, and Erik (the installer) was a fantastic experience from…read morestart to finish! Everyone was very professional, knowledgeable, courteous, and personable. My idea was brought to life and the end result fit within my budget and is amazing! The interior shutters completely transformed my living room. I highly recommend them to friends and family and would not hesitate to do business with them in the future!

    Wayne Martin Floor Covering - blinds - Updated June 2026

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